Surveyed economic activities total | Reduced time to respond to customer or supplier needs | | 623.4 |
Improved ability to develop new products or processes | | 376.5 |
Improved quality of goods or services | | 587.3 |
Reduced costs per unit output | | 441.5 |
Improved communication or information sharing | | 433.3 |
Mining and quarrying | Reduced time to respond to customer or supplier needs | | 2.1 |
Improved ability to develop new products or processes | | 1.0 |
Improved quality of goods or services | | 1.0 |
Reduced costs per unit output | | 1.0 |
Improved communication or information sharing | | 1.0 |
Manufacturing | Reduced time to respond to customer or supplier needs | | 236.2 |
Improved ability to develop new products or processes | | 161.2 |
Improved quality of goods or services | | 236.2 |
Reduced costs per unit output | | 182.6 |
Improved communication or information sharing | | 155.9 |
..manufacture of food products and beverages | Reduced time to respond to customer or supplier needs | | 26.3 |
Improved ability to develop new products or processes | | 11.5 |
Improved quality of goods or services | | 31.7 |
Reduced costs per unit output | | 18.8 |
Improved communication or information sharing | | 20.9 |
....manufacture of food products | Reduced time to respond to customer or supplier needs | | 18.3 |
Improved ability to develop new products or processes | | 7.5 |
Improved quality of goods or services | | 27.7 |
Reduced costs per unit output | | 16.8 |
Improved communication or information sharing | | 14.9 |
....manufacture of beverages | Reduced time to respond to customer or supplier needs | | 8.0 |
Improved ability to develop new products or processes | | 4.0 |
Improved quality of goods or services | | 4.0 |
Reduced costs per unit output | | 2.0 |
Improved communication or information sharing | | 6.0 |
..manufacture of textiles, wearing apparel, leather and related products | Reduced time to respond to customer or supplier needs | | 37.4 |
Improved ability to develop new products or processes | | 22.5 |
Improved quality of goods or services | | 33.2 |
Reduced costs per unit output | | 35.0 |
Improved communication or information sharing | | 18.6 |
....manufacture of textiles | Reduced time to respond to customer or supplier needs | | 11.9 |
Improved ability to develop new products or processes | | 6.7 |
Improved quality of goods or services | | 11.6 |
Reduced costs per unit output | | 10.3 |
Improved communication or information sharing | | 4.6 |
....manufacture of wearing apparel | Reduced time to respond to customer or supplier needs | | 22.1 |
Improved ability to develop new products or processes | | 14.7 |
Improved quality of goods or services | | 18.3 |
Reduced costs per unit output | | 19.0 |
Improved communication or information sharing | | 11.8 |
....manufacture of leather and related products | Reduced time to respond to customer or supplier needs | | 3.3 |
Improved ability to develop new products or processes | | 1.2 |
Improved quality of goods or services | | 3.3 |
Reduced costs per unit output | | 5.7 |
Improved communication or information sharing | | 2.2 |
..manufacture of wood, paper, printing and reproduction of recorded media | Reduced time to respond to customer or supplier needs | | 52.0 |
Improved ability to develop new products or processes | | 38.4 |
Improved quality of goods or services | | 52.8 |
Reduced costs per unit output | | 49.8 |
Improved communication or information sharing | | 27.6 |
....manufacture of wood and wood products and plaits, except furniture | Reduced time to respond to customer or supplier needs | | 26.1 |
Improved ability to develop new products or processes | | 18.5 |
Improved quality of goods or services | | 26.5 |
Reduced costs per unit output | | 33.1 |
Improved communication or information sharing | | 15.0 |
....manufacture of paper and paper products | Reduced time to respond to customer or supplier needs | | 3.3 |
Improved ability to develop new products or processes | | 5.3 |
Improved quality of goods or services | | 3.3 |
Reduced costs per unit output | | 3.3 |
Improved communication or information sharing | | 3.0 |
....printing and reproduction of recorded media | Reduced time to respond to customer or supplier needs | | 22.5 |
Improved ability to develop new products or processes | | 14.5 |
Improved quality of goods or services | | 23.0 |
Reduced costs per unit output | | 13.3 |
Improved communication or information sharing | | 9.5 |
..manufacture of petroleum (incl peat briquettes), chemical, pharmaceutical, rubber and plastic products | Reduced time to respond to customer or supplier needs | | 15.9 |
Improved ability to develop new products or processes | | 16.7 |
Improved quality of goods or services | | 18.3 |
Reduced costs per unit output | | 10.7 |
Improved communication or information sharing | | 9.2 |
....manufacture of coke and refined petroleum products (incl peat briquettes) | Reduced time to respond to customer or supplier needs | | 1.0 |
Improved ability to develop new products or processes | | 2.0 |
Improved quality of goods or services | | 2.0 |
Reduced costs per unit output | | 1.0 |
Improved communication or information sharing | | 3.0 |
....manufacture of chemicals and chemical products | Reduced time to respond to customer or supplier needs | | 6.8 |
Improved ability to develop new products or processes | | 5.8 |
Improved quality of goods or services | | 6.8 |
Reduced costs per unit output | | 4.5 |
Improved communication or information sharing | | 3.1 |
....manufacture of basic pharmaceutical products and pharmaceutical preparations | Reduced time to respond to customer or supplier needs | | 0.0 |
Improved ability to develop new products or processes | | 3.0 |
Improved quality of goods or services | | 2.0 |
Reduced costs per unit output | | 3.0 |
Improved communication or information sharing | | 2.0 |
....manufacture of rubber and plastic products | Reduced time to respond to customer or supplier needs | | 8.1 |
Improved ability to develop new products or processes | | 5.9 |
Improved quality of goods or services | | 7.5 |
Reduced costs per unit output | | 2.2 |
Improved communication or information sharing | | 1.1 |
..manufacture of other non-metallic mineral products | Reduced time to respond to customer or supplier needs | | 11.6 |
Improved ability to develop new products or processes | | 6.7 |
Improved quality of goods or services | | 13.3 |
Reduced costs per unit output | | 9.6 |
Improved communication or information sharing | | 10.6 |
..manufacture of basic metals and fabricated metal products, except machinery and equipment | Reduced time to respond to customer or supplier needs | | 25.4 |
Improved ability to develop new products or processes | | 23.2 |
Improved quality of goods or services | | 27.3 |
Reduced costs per unit output | | 10.7 |
Improved communication or information sharing | | 24.4 |
....manufacture of basic metals | Reduced time to respond to customer or supplier needs | | 2.0 |
Improved ability to develop new products or processes | | 1.0 |
Improved quality of goods or services | | 3.0 |
Reduced costs per unit output | | 0.0 |
Improved communication or information sharing | | 1.0 |
....manufacture of fabricated metal products, except machinery and equipment | Reduced time to respond to customer or supplier needs | | 23.4 |
Improved ability to develop new products or processes | | 22.2 |
Improved quality of goods or services | | 24.3 |
Reduced costs per unit output | | 10.7 |
Improved communication or information sharing | | 23.4 |
..manufacture of computer, electronic and optical products, electrical equipment and transport equipment | Reduced time to respond to customer or supplier needs | | 33.7 |
Improved ability to develop new products or processes | | 24.3 |
Improved quality of goods or services | | 35.0 |
Reduced costs per unit output | | 27.5 |
Improved communication or information sharing | | 28.1 |
....manufacture of computer, electronic and optical products | Reduced time to respond to customer or supplier needs | | 11.6 |
Improved ability to develop new products or processes | | 7.0 |
Improved quality of goods or services | | 10.3 |
Reduced costs per unit output | | 10.0 |
Improved communication or information sharing | | 6.0 |
....manufacture of electrical equipment | Reduced time to respond to customer or supplier needs | | 5.3 |
Improved ability to develop new products or processes | | 5.4 |
Improved quality of goods or services | | 7.5 |
Reduced costs per unit output | | 6.5 |
Improved communication or information sharing | | 5.4 |
....manufacture of machinery and equipment n.e.c. | Reduced time to respond to customer or supplier needs | | 5.4 |
Improved ability to develop new products or processes | | 5.3 |
Improved quality of goods or services | | 5.7 |
Reduced costs per unit output | | 5.7 |
Improved communication or information sharing | | 7.7 |
....manufacture of motor vehicles, trailers and semi-trailers | Reduced time to respond to customer or supplier needs | | 5.7 |
Improved ability to develop new products or processes | | 3.3 |
Improved quality of goods or services | | 5.7 |
Reduced costs per unit output | | 4.3 |
Improved communication or information sharing | | 5.7 |
....manufacture of other transport equipment | Reduced time to respond to customer or supplier needs | | 5.8 |
Improved ability to develop new products or processes | | 3.3 |
Improved quality of goods or services | | 5.8 |
Reduced costs per unit output | | 1.0 |
Improved communication or information sharing | | 3.3 |
..manufacture of furniture and other manufacturing; repair and installation of machinery and equipment | Reduced time to respond to customer or supplier needs | | 33.9 |
Improved ability to develop new products or processes | | 17.9 |
Improved quality of goods or services | | 24.5 |
Reduced costs per unit output | | 20.4 |
Improved communication or information sharing | | 16.5 |
....manufacture of furniture | Reduced time to respond to customer or supplier needs | | 16.3 |
Improved ability to develop new products or processes | | 11.8 |
Improved quality of goods or services | | 12.8 |
Reduced costs per unit output | | 12.6 |
Improved communication or information sharing | | 6.1 |
....other manufacturing | Reduced time to respond to customer or supplier needs | | 5.5 |
Improved ability to develop new products or processes | | 1.5 |
Improved quality of goods or services | | 3.0 |
Reduced costs per unit output | | 3.0 |
Improved communication or information sharing | | 4.0 |
....repair and installation of machinery and equipment | Reduced time to respond to customer or supplier needs | | 12.0 |
Improved ability to develop new products or processes | | 4.5 |
Improved quality of goods or services | | 8.6 |
Reduced costs per unit output | | 4.8 |
Improved communication or information sharing | | 6.4 |
Electricity, gas, steam and air conditioning supply | Reduced time to respond to customer or supplier needs | | 9.2 |
Improved ability to develop new products or processes | | 7.2 |
Improved quality of goods or services | | 9.2 |
Reduced costs per unit output | | 8.1 |
Improved communication or information sharing | | 9.2 |
Water supply; sewerage, waste management and remediation activities | Reduced time to respond to customer or supplier needs | | 10.8 |
Improved ability to develop new products or processes | | 6.6 |
Improved quality of goods or services | | 10.8 |
Reduced costs per unit output | | 10.8 |
Improved communication or information sharing | | 5.0 |
..water collection, treatment and supply | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
..sewerage | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
..waste collection, treatment and disposal activities; materials recovery | Reduced time to respond to customer or supplier needs | | 4.8 |
Improved ability to develop new products or processes | | 3.6 |
Improved quality of goods or services | | 5.8 |
Reduced costs per unit output | | 5.8 |
Improved communication or information sharing | | 1.0 |
..remediation activities and other waste management services | Reduced time to respond to customer or supplier needs | | 0.0 |
Improved ability to develop new products or processes | | 0.0 |
Improved quality of goods or services | | 0.0 |
Reduced costs per unit output | | 0.0 |
Improved communication or information sharing | | 0.0 |
Services (surveyed activities) | Reduced time to respond to customer or supplier needs | | 365.3 |
Improved ability to develop new products or processes | | 200.5 |
Improved quality of goods or services | | 330.2 |
Reduced costs per unit output | | 239.1 |
Improved communication or information sharing | | 262.3 |
..wholesale trade, except of motor vehicles and motorcycles | Reduced time to respond to customer or supplier needs | | 173.5 |
Improved ability to develop new products or processes | | 77.3 |
Improved quality of goods or services | | 147.0 |
Reduced costs per unit output | | 115.6 |
Improved communication or information sharing | | 119.6 |
..land transport and transport via pipelines, water transport and air transport | Reduced time to respond to customer or supplier needs | | 50.1 |
Improved ability to develop new products or processes | | 22.2 |
Improved quality of goods or services | | 31.7 |
Reduced costs per unit output | | 34.0 |
Improved communication or information sharing | | 38.6 |
....land transport and transport via pipelines | Reduced time to respond to customer or supplier needs | | 48.1 |
Improved ability to develop new products or processes | | 20.2 |
Improved quality of goods or services | | 29.7 |
Reduced costs per unit output | | 32.0 |
Improved communication or information sharing | | 35.6 |
....water transport | Reduced time to respond to customer or supplier needs | | 2.0 |
Improved ability to develop new products or processes | | 1.0 |
Improved quality of goods or services | | 2.0 |
Reduced costs per unit output | | 2.0 |
Improved communication or information sharing | | 3.0 |
....air transport | Reduced time to respond to customer or supplier needs | | 0.0 |
Improved ability to develop new products or processes | | 1.0 |
Improved quality of goods or services | | 0.0 |
Reduced costs per unit output | | 0.0 |
Improved communication or information sharing | | 0.0 |
..warehousing and support activities for transportation and postal and courier activities | Reduced time to respond to customer or supplier needs | | 44.9 |
Improved ability to develop new products or processes | | 33.0 |
Improved quality of goods or services | | 52.3 |
Reduced costs per unit output | | 32.7 |
Improved communication or information sharing | | 28.4 |
....warehousing and support activities for transportation | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
....postal and courier activities | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
..telecommunications | Reduced time to respond to customer or supplier needs | | 3.5 |
Improved ability to develop new products or processes | | 3.3 |
Improved quality of goods or services | | 3.5 |
Reduced costs per unit output | | 1.0 |
Improved communication or information sharing | | 2.3 |
..publishing, computer programming and consultancy, information service activities | Reduced time to respond to customer or supplier needs | | 42.7 |
Improved ability to develop new products or processes | | 35.3 |
Improved quality of goods or services | | 44.0 |
Reduced costs per unit output | | 23.4 |
Improved communication or information sharing | | 31.4 |
....publishing activities | Reduced time to respond to customer or supplier needs | | 14.8 |
Improved ability to develop new products or processes | | 12.6 |
Improved quality of goods or services | | 16.1 |
Reduced costs per unit output | | 11.9 |
Improved communication or information sharing | | 13.8 |
....computer programming, consultancy and related activities | Reduced time to respond to customer or supplier needs | | 24.9 |
Improved ability to develop new products or processes | | 20.7 |
Improved quality of goods or services | | 25.9 |
Reduced costs per unit output | | 9.5 |
Improved communication or information sharing | | 16.6 |
....information service activities | Reduced time to respond to customer or supplier needs | | 3.0 |
Improved ability to develop new products or processes | | 2.0 |
Improved quality of goods or services | | 2.0 |
Reduced costs per unit output | | 2.0 |
Improved communication or information sharing | | 1.0 |
..financial and insurance activities | Reduced time to respond to customer or supplier needs | | 29.0 |
Improved ability to develop new products or processes | | 18.9 |
Improved quality of goods or services | | 30.0 |
Reduced costs per unit output | | 18.5 |
Improved communication or information sharing | | 22.4 |
....financial service activities, except insurance and pension funding | Reduced time to respond to customer or supplier needs | | 12.8 |
Improved ability to develop new products or processes | | 5.0 |
Improved quality of goods or services | | 11.8 |
Reduced costs per unit output | | 8.4 |
Improved communication or information sharing | | 10.4 |
....insurance, reinsurance and pension funding, except compulsory social security | Reduced time to respond to customer or supplier needs | | 8.2 |
Improved ability to develop new products or processes | | 7.8 |
Improved quality of goods or services | | 9.2 |
Reduced costs per unit output | | 7.2 |
Improved communication or information sharing | | 4.0 |
....activities auxiliary to financial services and insurance activities | Reduced time to respond to customer or supplier needs | | 8.1 |
Improved ability to develop new products or processes | | 6.1 |
Improved quality of goods or services | | 9.1 |
Reduced costs per unit output | | 3.0 |
Improved communication or information sharing | | 8.1 |
..architectural and engineering activities; technical testing and analysis | Reduced time to respond to customer or supplier needs | | 21.6 |
Improved ability to develop new products or processes | | 10.5 |
Improved quality of goods or services | | 21.7 |
Reduced costs per unit output | | 13.8 |
Improved communication or information sharing | | 19.6 |