Surveyed economic activities total | 10 and more | Reduced time to respond to customer or supplier needs | | 623.4 |
Improved ability to develop new products or processes | | 376.5 |
Improved quality of goods or services | | 587.3 |
Reduced costs per unit output | | 441.5 |
Improved communication or information sharing | | 433.3 |
10-19 | Reduced time to respond to customer or supplier needs | | 234.5 |
Improved ability to develop new products or processes | | 134.5 |
Improved quality of goods or services | | 228.8 |
Reduced costs per unit output | | 148.3 |
Improved communication or information sharing | | 139.6 |
20-49 | Reduced time to respond to customer or supplier needs | | 198.1 |
Improved ability to develop new products or processes | | 105.5 |
Improved quality of goods or services | | 170.3 |
Reduced costs per unit output | | 137.3 |
Improved communication or information sharing | | 144.8 |
50-99 | Reduced time to respond to customer or supplier needs | | 86.8 |
Improved ability to develop new products or processes | | 62.4 |
Improved quality of goods or services | | 89.9 |
Reduced costs per unit output | | 66.6 |
Improved communication or information sharing | | 75.0 |
100-249 | Reduced time to respond to customer or supplier needs | | 59.4 |
Improved ability to develop new products or processes | | 43.6 |
Improved quality of goods or services | | 54.2 |
Reduced costs per unit output | | 45.3 |
Improved communication or information sharing | | 38.5 |
250 and more | Reduced time to respond to customer or supplier needs | | 44.6 |
Improved ability to develop new products or processes | | 30.4 |
Improved quality of goods or services | | 44.1 |
Reduced costs per unit output | | 43.9 |
Improved communication or information sharing | | 35.3 |
Industry (excl. construction) | 10 and more | Reduced time to respond to customer or supplier needs | | 258.2 |
Improved ability to develop new products or processes | | 176.0 |
Improved quality of goods or services | | 257.1 |
Reduced costs per unit output | | 202.4 |
Improved communication or information sharing | | 171.0 |
10-19 | Reduced time to respond to customer or supplier needs | | 79.0 |
Improved ability to develop new products or processes | | 47.4 |
Improved quality of goods or services | | 79.1 |
Reduced costs per unit output | | 53.8 |
Improved communication or information sharing | | 41.3 |
20-49 | Reduced time to respond to customer or supplier needs | | 65.6 |
Improved ability to develop new products or processes | | 43.8 |
Improved quality of goods or services | | 67.1 |
Reduced costs per unit output | | 53.2 |
Improved communication or information sharing | | 47.2 |
50-99 | Reduced time to respond to customer or supplier needs | | 49.6 |
Improved ability to develop new products or processes | | 38.0 |
Improved quality of goods or services | | 49.4 |
Reduced costs per unit output | | 37.3 |
Improved communication or information sharing | | 35.7 |
100-249 | Reduced time to respond to customer or supplier needs | | 36.9 |
Improved ability to develop new products or processes | | 26.6 |
Improved quality of goods or services | | 33.9 |
Reduced costs per unit output | | 28.2 |
Improved communication or information sharing | | 24.8 |
250 and more | Reduced time to respond to customer or supplier needs | | 27.1 |
Improved ability to develop new products or processes | | 20.2 |
Improved quality of goods or services | | 27.6 |
Reduced costs per unit output | | 29.9 |
Improved communication or information sharing | | 22.1 |
..mining and quarrying | 10 and more | Reduced time to respond to customer or supplier needs | | 2.1 |
Improved ability to develop new products or processes | | 1.0 |
Improved quality of goods or services | | 1.0 |
Reduced costs per unit output | | 1.0 |
Improved communication or information sharing | | 1.0 |
10-19 | Reduced time to respond to customer or supplier needs | | 0.0 |
Improved ability to develop new products or processes | | 0.0 |
Improved quality of goods or services | | 0.0 |
Reduced costs per unit output | | 0.0 |
Improved communication or information sharing | | 0.0 |
20-49 | Reduced time to respond to customer or supplier needs | | 1.1 |
Improved ability to develop new products or processes | | 0.0 |
Improved quality of goods or services | | 0.0 |
Reduced costs per unit output | | 0.0 |
Improved communication or information sharing | | 0.0 |
50-99 | Reduced time to respond to customer or supplier needs | | 0.0 |
Improved ability to develop new products or processes | | 0.0 |
Improved quality of goods or services | | 0.0 |
Reduced costs per unit output | | 0.0 |
Improved communication or information sharing | | 0.0 |
100-249 | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
250 and more | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
..manufacturing | 10 and more | Reduced time to respond to customer or supplier needs | | 236.2 |
Improved ability to develop new products or processes | | 161.2 |
Improved quality of goods or services | | 236.2 |
Reduced costs per unit output | | 182.6 |
Improved communication or information sharing | | 155.9 |
10-19 | Reduced time to respond to customer or supplier needs | | 70.7 |
Improved ability to develop new products or processes | | 43.1 |
Improved quality of goods or services | | 71.8 |
Reduced costs per unit output | | 45.4 |
Improved communication or information sharing | | 37.3 |
20-49 | Reduced time to respond to customer or supplier needs | | 57.9 |
Improved ability to develop new products or processes | | 38.4 |
Improved quality of goods or services | | 60.5 |
Reduced costs per unit output | | 48.7 |
Improved communication or information sharing | | 43.0 |
50-99 | Reduced time to respond to customer or supplier needs | | 48.6 |
Improved ability to develop new products or processes | | 37.0 |
Improved quality of goods or services | | 47.4 |
Reduced costs per unit output | | 35.3 |
Improved communication or information sharing | | 33.7 |
100-249 | Reduced time to respond to customer or supplier needs | | 34.9 |
Improved ability to develop new products or processes | | 25.6 |
Improved quality of goods or services | | 32.9 |
Reduced costs per unit output | | 27.2 |
Improved communication or information sharing | | 22.8 |
250 and more | Reduced time to respond to customer or supplier needs | | 24.1 |
Improved ability to develop new products or processes | | 17.2 |
Improved quality of goods or services | | 23.6 |
Reduced costs per unit output | | 25.9 |
Improved communication or information sharing | | 19.1 |
..electricity, gas, steam and air conditioning supply | 10 and more | Reduced time to respond to customer or supplier needs | | 9.2 |
Improved ability to develop new products or processes | | 7.2 |
Improved quality of goods or services | | 9.2 |
Reduced costs per unit output | | 8.1 |
Improved communication or information sharing | | 9.2 |
10-19 | Reduced time to respond to customer or supplier needs | | 4.0 |
Improved ability to develop new products or processes | | 2.0 |
Improved quality of goods or services | | 4.0 |
Reduced costs per unit output | | 3.0 |
Improved communication or information sharing | | 3.0 |
20-49 | Reduced time to respond to customer or supplier needs | | 3.2 |
Improved ability to develop new products or processes | | 3.2 |
Improved quality of goods or services | | 3.2 |
Reduced costs per unit output | | 2.1 |
Improved communication or information sharing | | 3.2 |
50-99 | Reduced time to respond to customer or supplier needs | | 0.0 |
Improved ability to develop new products or processes | | 0.0 |
Improved quality of goods or services | | 0.0 |
Reduced costs per unit output | | 0.0 |
Improved communication or information sharing | | 0.0 |
100-249 | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
250 and more | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
..water supply; sewerage, waste management and remediation activities | 10 and more | Reduced time to respond to customer or supplier needs | | 10.8 |
Improved ability to develop new products or processes | | 6.6 |
Improved quality of goods or services | | 10.8 |
Reduced costs per unit output | | 10.8 |
Improved communication or information sharing | | 5.0 |
10-19 | Reduced time to respond to customer or supplier needs | | 4.3 |
Improved ability to develop new products or processes | | 2.3 |
Improved quality of goods or services | | 3.3 |
Reduced costs per unit output | | 5.3 |
Improved communication or information sharing | | 1.0 |
20-49 | Reduced time to respond to customer or supplier needs | | 3.4 |
Improved ability to develop new products or processes | | 2.2 |
Improved quality of goods or services | | 3.4 |
Reduced costs per unit output | | 2.4 |
Improved communication or information sharing | | 1.0 |
50-99 | Reduced time to respond to customer or supplier needs | | 1.0 |
Improved ability to develop new products or processes | | 1.0 |
Improved quality of goods or services | | 2.0 |
Reduced costs per unit output | | 2.0 |
Improved communication or information sharing | | 2.0 |
100-249 | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
250 and more | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
Services (surveyed activities) | 10 and more | Reduced time to respond to customer or supplier needs | | 365.3 |
Improved ability to develop new products or processes | | 200.5 |
Improved quality of goods or services | | 330.2 |
Reduced costs per unit output | | 239.1 |
Improved communication or information sharing | | 262.3 |
10-19 | Reduced time to respond to customer or supplier needs | | 155.5 |
Improved ability to develop new products or processes | | 87.1 |
Improved quality of goods or services | | 149.6 |
Reduced costs per unit output | | 94.5 |
Improved communication or information sharing | | 98.3 |
20-49 | Reduced time to respond to customer or supplier needs | | 132.5 |
Improved ability to develop new products or processes | | 61.7 |
Improved quality of goods or services | | 103.2 |
Reduced costs per unit output | | 84.1 |
Improved communication or information sharing | | 97.6 |
50-99 | Reduced time to respond to customer or supplier needs | | 37.2 |
Improved ability to develop new products or processes | | 24.4 |
Improved quality of goods or services | | 40.4 |
Reduced costs per unit output | | 29.3 |
Improved communication or information sharing | | 39.4 |
100-249 | Reduced time to respond to customer or supplier needs | | 22.5 |
Improved ability to develop new products or processes | | 17.1 |
Improved quality of goods or services | | 20.4 |
Reduced costs per unit output | | 17.2 |
Improved communication or information sharing | | 13.7 |
250 and more | Reduced time to respond to customer or supplier needs | | 17.5 |
Improved ability to develop new products or processes | | 10.3 |
Improved quality of goods or services | | 16.5 |
Reduced costs per unit output | | 14.0 |
Improved communication or information sharing | | 13.3 |
..wholesale trade, except of motor vehicles and motorcycles | 10 and more | Reduced time to respond to customer or supplier needs | | 173.5 |
Improved ability to develop new products or processes | | 77.3 |
Improved quality of goods or services | | 147.0 |
Reduced costs per unit output | | 115.6 |
Improved communication or information sharing | | 119.6 |
10-19 | Reduced time to respond to customer or supplier needs | | 82.5 |
Improved ability to develop new products or processes | | 37.5 |
Improved quality of goods or services | | 82.5 |
Reduced costs per unit output | | 52.5 |
Improved communication or information sharing | | 52.5 |
20-49 | Reduced time to respond to customer or supplier needs | | 66.3 |
Improved ability to develop new products or processes | | 27.6 |
Improved quality of goods or services | | 44.2 |
Reduced costs per unit output | | 44.2 |
Improved communication or information sharing | | 44.2 |
50-99 | Reduced time to respond to customer or supplier needs | | 16.3 |
Improved ability to develop new products or processes | | 10.0 |
Improved quality of goods or services | | 13.8 |
Reduced costs per unit output | | 12.5 |
Improved communication or information sharing | | 18.8 |
100-249 | Reduced time to respond to customer or supplier needs | | 5.5 |
Improved ability to develop new products or processes | | 2.2 |
Improved quality of goods or services | | 5.5 |
Reduced costs per unit output | | 4.4 |
Improved communication or information sharing | | 2.2 |
250 and more | Reduced time to respond to customer or supplier needs | | 3.0 |
Improved ability to develop new products or processes | | 0.0 |
Improved quality of goods or services | | 1.0 |
Reduced costs per unit output | | 2.0 |
Improved communication or information sharing | | 2.0 |
..transportation and storage | 10 and more | Reduced time to respond to customer or supplier needs | | 95.0 |
Improved ability to develop new products or processes | | 55.3 |
Improved quality of goods or services | | 84.0 |
Reduced costs per unit output | | 66.7 |
Improved communication or information sharing | | 67.0 |
10-19 | Reduced time to respond to customer or supplier needs | | 43.4 |
Improved ability to develop new products or processes | | 31.6 |
Improved quality of goods or services | | 43.4 |
Reduced costs per unit output | | 31.6 |
Improved communication or information sharing | | 24.7 |
20-49 | Reduced time to respond to customer or supplier needs | | 28.8 |
Improved ability to develop new products or processes | | 7.6 |
Improved quality of goods or services | | 21.0 |
Reduced costs per unit output | | 21.1 |
Improved communication or information sharing | | 27.3 |
50-99 | Reduced time to respond to customer or supplier needs | | 8.8 |
Improved ability to develop new products or processes | | 3.2 |
Improved quality of goods or services | | 7.7 |
Reduced costs per unit output | | 4.3 |
Improved communication or information sharing | | 6.5 |
100-249 | Reduced time to respond to customer or supplier needs | | 10.0 |
Improved ability to develop new products or processes | | 8.9 |
Improved quality of goods or services | | 8.9 |
Reduced costs per unit output | | 7.7 |
Improved communication or information sharing | | 5.5 |
250 and more | Reduced time to respond to customer or supplier needs | | 4.0 |
Improved ability to develop new products or processes | | 4.0 |
Improved quality of goods or services | | 3.0 |
Reduced costs per unit output | | 2.0 |
Improved communication or information sharing | | 3.0 |
..information and communication | 10 and more | Reduced time to respond to customer or supplier needs | | 46.2 |
Improved ability to develop new products or processes | | 38.5 |
Improved quality of goods or services | | 47.5 |
Reduced costs per unit output | | 24.4 |
Improved communication or information sharing | | 33.6 |
10-19 | Reduced time to respond to customer or supplier needs | | 13.3 |
Improved ability to develop new products or processes | | 11.2 |
Improved quality of goods or services | | 11.3 |
Reduced costs per unit output | | 3.0 |
Improved communication or information sharing | | 10.3 |
20-49 | Reduced time to respond to customer or supplier needs | | 19.7 |
Improved ability to develop new products or processes | | 16.5 |
Improved quality of goods or services | | 19.3 |
Reduced costs per unit output | | 8.5 |
Improved communication or information sharing | | 9.9 |
50-99 | Reduced time to respond to customer or supplier needs | | 4.7 |
Improved ability to develop new products or processes | | 4.6 |
Improved quality of goods or services | | 8.5 |
Reduced costs per unit output | | 6.0 |
Improved communication or information sharing | | 7.1 |
100-249 | Reduced time to respond to customer or supplier needs | | 4.0 |
Improved ability to develop new products or processes | | 3.0 |
Improved quality of goods or services | | 3.0 |
Reduced costs per unit output | | 4.0 |
Improved communication or information sharing | | 4.0 |
250 and more | Reduced time to respond to customer or supplier needs | | 4.5 |
Improved ability to develop new products or processes | | 3.3 |
Improved quality of goods or services | | 5.5 |
Reduced costs per unit output | | 3.0 |
Improved communication or information sharing | | 2.3 |
..financial and insurance activities | 10 and more | Reduced time to respond to customer or supplier needs | | 29.0 |
Improved ability to develop new products or processes | | 18.9 |
Improved quality of goods or services | | 30.0 |
Reduced costs per unit output | | 18.5 |
Improved communication or information sharing | | 22.4 |
10-19 | Reduced time to respond to customer or supplier needs | | 4.8 |
Improved ability to develop new products or processes | | 3.1 |
Improved quality of goods or services | | 4.8 |
Reduced costs per unit output | | 2.4 |
Improved communication or information sharing | | 4.4 |
20-49 | Reduced time to respond to customer or supplier needs | | 8.7 |
Improved ability to develop new products or processes | | 4.3 |
Improved quality of goods or services | | 9.7 |
Reduced costs per unit output | | 4.7 |
Improved communication or information sharing | | 6.0 |
50-99 | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
100-249 | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
250 and more | Reduced time to respond to customer or supplier needs | | 6.0 |
Improved ability to develop new products or processes | | 3.0 |
Improved quality of goods or services | | 7.0 |
Reduced costs per unit output | | 7.0 |
Improved communication or information sharing | | 6.0 |
..architectural and engineering activities; technical testing and analysis | 10 and more | Reduced time to respond to customer or supplier needs | | 21.6 |
Improved ability to develop new products or processes | | 10.5 |
Improved quality of goods or services | | 21.7 |
Reduced costs per unit output | | 13.8 |
Improved communication or information sharing | | 19.6 |
10-19 | Reduced time to respond to customer or supplier needs | | 11.5 |
Improved ability to develop new products or processes | | 3.8 |
Improved quality of goods or services | | 7.7 |
Reduced costs per unit output | | 5.1 |
Improved communication or information sharing | | 6.4 |
20-49 | Reduced time to respond to customer or supplier needs | | 9.1 |
Improved ability to develop new products or processes | | 5.7 |
Improved quality of goods or services | | 9.1 |
Reduced costs per unit output | | 5.7 |
Improved communication or information sharing | | 10.2 |
50-99 | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
100-249 | Reduced time to respond to customer or supplier needs | | |
Improved ability to develop new products or processes | | |
Improved quality of goods or services | | |
Reduced costs per unit output | | |
Improved communication or information sharing | | |
250 and more | Reduced time to respond to customer or supplier needs | | 0.0 |
Improved ability to develop new products or processes | | 0.0 |
Improved quality of goods or services | | 0.0 |
Reduced costs per unit output | | 0.0 |
Improved communication or information sharing | | 0.0 |