| All enterprises | Economic activities total | Reduced time to respond to customer or supplier needs | | 733.5 |
| Improved quality of goods or services | | 635.8 |
| Reduced costs per unit output | | 374.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 334.7 |
| Improved communication or information sharing in enterprise | | 393.9 |
| Mining and quarrying | Reduced time to respond to customer or supplier needs | | 3.5 |
| Improved quality of goods or services | | 3.1 |
| Reduced costs per unit output | | 3.8 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.6 |
| Improved communication or information sharing in enterprise | | 2.1 |
| Manufacturing | Reduced time to respond to customer or supplier needs | | 312.4 |
| Improved quality of goods or services | | 300.9 |
| Reduced costs per unit output | | 196.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 148.5 |
| Improved communication or information sharing in enterprise | | 182.4 |
| ..manufacture of food products and beverages | Reduced time to respond to customer or supplier needs | | 44.7 |
| Improved quality of goods or services | | 44.5 |
| Reduced costs per unit output | | 34.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 23.9 |
| Improved communication or information sharing in enterprise | | 18.9 |
| ..manufacture of textiles and textile products | Reduced time to respond to customer or supplier needs | | 39.2 |
| Improved quality of goods or services | | 36.8 |
| Reduced costs per unit output | | 17.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 14.4 |
| Improved communication or information sharing in enterprise | | 14.6 |
| ....manufacture of textiles | Reduced time to respond to customer or supplier needs | | 12.7 |
| Improved quality of goods or services | | 15.3 |
| Reduced costs per unit output | | 7.4 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 5.8 |
| Improved communication or information sharing in enterprise | | 5.5 |
| ....manufacture of wearing apparel; dressing and dyeing of fur | Reduced time to respond to customer or supplier needs | | 26.4 |
| Improved quality of goods or services | | 21.5 |
| Reduced costs per unit output | | 9.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 8.6 |
| Improved communication or information sharing in enterprise | | 9.1 |
| ..tanning and dressing of leather | Reduced time to respond to customer or supplier needs | | 7.0 |
| Improved quality of goods or services | | 2.0 |
| Reduced costs per unit output | | 2.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ..manufacture of wood and of products of wood | Reduced time to respond to customer or supplier needs | | 28.0 |
| Improved quality of goods or services | | 36.1 |
| Reduced costs per unit output | | 34.8 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 19.2 |
| Improved communication or information sharing in enterprise | | 30.5 |
| ..manufacture of paper and paper products; publishing | Reduced time to respond to customer or supplier needs | | 35.2 |
| Improved quality of goods or services | | 40.4 |
| Reduced costs per unit output | | 19.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 12.6 |
| Improved communication or information sharing in enterprise | | 26.2 |
| ....manufacture of paper and paper products | Reduced time to respond to customer or supplier needs | | 4.7 |
| Improved quality of goods or services | | 2.5 |
| Reduced costs per unit output | | 2.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 2.2 |
| ....publishing, printing and reproduction of recorded media | Reduced time to respond to customer or supplier needs | | 30.5 |
| Improved quality of goods or services | | 37.9 |
| Reduced costs per unit output | | 17.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 12.6 |
| Improved communication or information sharing in enterprise | | 24.0 |
| ...manufacture of chemicals and chemical products, coke, refined petroleum products and nuclear fuel | Reduced time to respond to customer or supplier needs | | 9.7 |
| Improved quality of goods or services | | 7.7 |
| Reduced costs per unit output | | 5.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.0 |
| Improved communication or information sharing in enterprise | | 3.0 |
| ..manufacture of rubber and plastics products | Reduced time to respond to customer or supplier needs | | 17.8 |
| Improved quality of goods or services | | 11.7 |
| Reduced costs per unit output | | 6.9 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 4.7 |
| Improved communication or information sharing in enterprise | | 8.1 |
| ..manufacture of other non-metallic mineral products | Reduced time to respond to customer or supplier needs | | 9.7 |
| Improved quality of goods or services | | 12.0 |
| Reduced costs per unit output | | 10.8 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 9.6 |
| Improved communication or information sharing in enterprise | | 8.6 |
| ..manufacture of basic metals and fabricated metal products | Reduced time to respond to customer or supplier needs | | 41.1 |
| Improved quality of goods or services | | 38.0 |
| Reduced costs per unit output | | 21.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 18.3 |
| Improved communication or information sharing in enterprise | | 20.6 |
| ....manufacture of basic metals | Reduced time to respond to customer or supplier needs | | 1.0 |
| Improved quality of goods or services | | 1.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ....manufacture of fabricated metal products, except machinery and equipment | Reduced time to respond to customer or supplier needs | | 40.1 |
| Improved quality of goods or services | | 37.0 |
| Reduced costs per unit output | | 21.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 17.3 |
| Improved communication or information sharing in enterprise | | 20.6 |
| ..manufacture of machinery and equipment n.e.c. | Reduced time to respond to customer or supplier needs | | 11.4 |
| Improved quality of goods or services | | 9.2 |
| Reduced costs per unit output | | 7.9 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 8.1 |
| Improved communication or information sharing in enterprise | | 4.6 |
| ..manufacture of electrical and optical equipment | Reduced time to respond to customer or supplier needs | | 28.5 |
| Improved quality of goods or services | | 26.8 |
| Reduced costs per unit output | | 12.1 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 11.0 |
| Improved communication or information sharing in enterprise | | 17.5 |
| ....manufacture of office, accounting and computing machinery | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ....manufacture of electrical machinery and apparatus n.e.c. | Reduced time to respond to customer or supplier needs | | 15.1 |
| Improved quality of goods or services | | 12.9 |
| Reduced costs per unit output | | 6.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 6.4 |
| Improved communication or information sharing in enterprise | | 8.5 |
| ....manufacture of radio, television and communication equipment and apparatus | Reduced time to respond to customer or supplier needs | | 4.0 |
| Improved quality of goods or services | | 7.5 |
| Reduced costs per unit output | | 4.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.0 |
| Improved communication or information sharing in enterprise | | 4.0 |
| ....manufacture of medical, precision and optical instruments, watches and clocks | Reduced time to respond to customer or supplier needs | | 9.4 |
| Improved quality of goods or services | | 6.4 |
| Reduced costs per unit output | | 1.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.6 |
| Improved communication or information sharing in enterprise | | 5.0 |
| ..manufacture of transport equipment | Reduced time to respond to customer or supplier needs | | 8.2 |
| Improved quality of goods or services | | 6.8 |
| Reduced costs per unit output | | 5.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 4.8 |
| Improved communication or information sharing in enterprise | | 5.5 |
| ....manufacture of motor vehicles, trailers and semi-trailers | Reduced time to respond to customer or supplier needs | | 3.7 |
| Improved quality of goods or services | | 2.3 |
| Reduced costs per unit output | | 3.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.5 |
| Improved communication or information sharing in enterprise | | 2.2 |
| ....manufacture of other transport equipment | Reduced time to respond to customer or supplier needs | | 4.6 |
| Improved quality of goods or services | | 4.4 |
| Reduced costs per unit output | | 2.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.3 |
| Improved communication or information sharing in enterprise | | 3.3 |
| ..manufacturing n.e.c. | Reduced time to respond to customer or supplier needs | | 31.8 |
| Improved quality of goods or services | | 27.9 |
| Reduced costs per unit output | | 18.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 16.8 |
| Improved communication or information sharing in enterprise | | 24.2 |
| ....manufacture of furniture; manufacturing n.e.c. | Reduced time to respond to customer or supplier needs | | 29.8 |
| Improved quality of goods or services | | 23.6 |
| Reduced costs per unit output | | 16.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 16.8 |
| Improved communication or information sharing in enterprise | | 24.2 |
| ....recycling | Reduced time to respond to customer or supplier needs | | 2.0 |
| Improved quality of goods or services | | 4.3 |
| Reduced costs per unit output | | 2.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| Electricity, gas and water supply | Reduced time to respond to customer or supplier needs | | 15.1 |
| Improved quality of goods or services | | 13.0 |
| Reduced costs per unit output | | 9.9 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 4.1 |
| Improved communication or information sharing in enterprise | | 7.3 |
| ..electricity, gas, steam and hot water supply | Reduced time to respond to customer or supplier needs | | 11.6 |
| Improved quality of goods or services | | 9.3 |
| Reduced costs per unit output | | 9.9 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 4.1 |
| Improved communication or information sharing in enterprise | | 6.2 |
| ..collection, purification and distribution of water | Reduced time to respond to customer or supplier needs | | 3.5 |
| Improved quality of goods or services | | 3.7 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 1.1 |
| Services | Reduced time to respond to customer or supplier needs | | 402.5 |
| Improved quality of goods or services | | 318.8 |
| Reduced costs per unit output | | 164.4 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 178.5 |
| Improved communication or information sharing in enterprise | | 202.2 |
| ..wholesale trade and commission trade | Reduced time to respond to customer or supplier needs | | 245.0 |
| Improved quality of goods or services | | 186.3 |
| Reduced costs per unit output | | 99.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 83.9 |
| Improved communication or information sharing in enterprise | | 129.1 |
| ..transport, storage and communications | Reduced time to respond to customer or supplier needs | | 92.0 |
| Improved quality of goods or services | | 74.3 |
| Reduced costs per unit output | | 42.8 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 57.2 |
| Improved communication or information sharing in enterprise | | 38.9 |
| ....land transport; transport via pipelines | Reduced time to respond to customer or supplier needs | | 36.6 |
| Improved quality of goods or services | | 35.6 |
| Reduced costs per unit output | | 20.9 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 30.3 |
| Improved communication or information sharing in enterprise | | 13.1 |
| ....water transport | Reduced time to respond to customer or supplier needs | | 4.3 |
| Improved quality of goods or services | | 2.3 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.3 |
| Improved communication or information sharing in enterprise | | 2.3 |
| ....air transport | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ....supporting and auxiliary transport activities; activities of travel agencies | Reduced time to respond to customer or supplier needs | | 35.6 |
| Improved quality of goods or services | | 25.3 |
| Reduced costs per unit output | | 15.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 16.8 |
| Improved communication or information sharing in enterprise | | 13.4 |
| ....post and telecommunications | Reduced time to respond to customer or supplier needs | | 15.5 |
| Improved quality of goods or services | | 11.1 |
| Reduced costs per unit output | | 6.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 7.7 |
| Improved communication or information sharing in enterprise | | 10.1 |
| ..financial intermediation | Reduced time to respond to customer or supplier needs | | 24.5 |
| Improved quality of goods or services | | 17.4 |
| Reduced costs per unit output | | 8.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 10.3 |
| Improved communication or information sharing in enterprise | | 14.8 |
| ....financial intermediation, except insurance and pension funding | Reduced time to respond to customer or supplier needs | | 15.2 |
| Improved quality of goods or services | | 10.3 |
| Reduced costs per unit output | | 4.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.0 |
| Improved communication or information sharing in enterprise | | 4.2 |
| ....insurance and pension funding, except compulsory social security | Reduced time to respond to customer or supplier needs | | 1.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 3.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.3 |
| Improved communication or information sharing in enterprise | | 2.3 |
| ....activities auxiliary to financial intermediation | Reduced time to respond to customer or supplier needs | | 8.3 |
| Improved quality of goods or services | | 7.1 |
| Reduced costs per unit output | | 1.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 6.0 |
| Improved communication or information sharing in enterprise | | 8.3 |
| ..computer and related activities | Reduced time to respond to customer or supplier needs | | 34.2 |
| Improved quality of goods or services | | 32.7 |
| Reduced costs per unit output | | 11.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 15.0 |
| Improved communication or information sharing in enterprise | | 16.2 |
| ..architectural and engineering activities | Reduced time to respond to customer or supplier needs | | 5.8 |
| Improved quality of goods or services | | 5.7 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 10.0 |
| Improved communication or information sharing in enterprise | | 1.1 |
| ..technical testing and analysis | Reduced time to respond to customer or supplier needs | | 1.1 |
| Improved quality of goods or services | | 2.3 |
| Reduced costs per unit output | | 2.1 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.1 |
| Improved communication or information sharing in enterprise | | 2.1 |
| Enterprises with innovative activities during 2004-2006 | Economic activities total | Reduced time to respond to customer or supplier needs | | 521.1 |
| Improved quality of goods or services | | 479.7 |
| Reduced costs per unit output | | 263.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 242.0 |
| Improved communication or information sharing in enterprise | | 265.6 |
| Mining and quarrying | Reduced time to respond to customer or supplier needs | | 3.5 |
| Improved quality of goods or services | | 2.0 |
| Reduced costs per unit output | | 1.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.5 |
| Improved communication or information sharing in enterprise | | 1.0 |
| Manufacturing | Reduced time to respond to customer or supplier needs | | 241.1 |
| Improved quality of goods or services | | 229.6 |
| Reduced costs per unit output | | 149.8 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 116.5 |
| Improved communication or information sharing in enterprise | | 133.8 |
| ..manufacture of food products and beverages | Reduced time to respond to customer or supplier needs | | 39.7 |
| Improved quality of goods or services | | 39.6 |
| Reduced costs per unit output | | 29.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 19.0 |
| Improved communication or information sharing in enterprise | | 18.9 |
| ..manufacture of textiles and textile products | Reduced time to respond to customer or supplier needs | | 31.1 |
| Improved quality of goods or services | | 26.2 |
| Reduced costs per unit output | | 15.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 12.2 |
| Improved communication or information sharing in enterprise | | 11.3 |
| ....manufacture of textiles | Reduced time to respond to customer or supplier needs | | 11.6 |
| Improved quality of goods or services | | 12.7 |
| Reduced costs per unit output | | 7.4 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 5.8 |
| Improved communication or information sharing in enterprise | | 4.3 |
| ....manufacture of wearing apparel; dressing and dyeing of fur | Reduced time to respond to customer or supplier needs | | 19.4 |
| Improved quality of goods or services | | 13.4 |
| Reduced costs per unit output | | 7.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 6.4 |
| Improved communication or information sharing in enterprise | | 6.9 |
| ..tanning and dressing of leather | Reduced time to respond to customer or supplier needs | | 5.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 1.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ..manufacture of wood and of products of wood | Reduced time to respond to customer or supplier needs | | 15.4 |
| Improved quality of goods or services | | 21.9 |
| Reduced costs per unit output | | 20.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 15.0 |
| Improved communication or information sharing in enterprise | | 12.0 |
| ..manufacture of paper and paper products; publishing | Reduced time to respond to customer or supplier needs | | 25.3 |
| Improved quality of goods or services | | 31.4 |
| Reduced costs per unit output | | 14.8 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 10.3 |
| Improved communication or information sharing in enterprise | | 19.2 |
| ....manufacture of paper and paper products | Reduced time to respond to customer or supplier needs | | 2.3 |
| Improved quality of goods or services | | 1.2 |
| Reduced costs per unit output | | 1.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 1.2 |
| ....publishing, printing and reproduction of recorded media | Reduced time to respond to customer or supplier needs | | 22.9 |
| Improved quality of goods or services | | 30.3 |
| Reduced costs per unit output | | 13.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 10.3 |
| Improved communication or information sharing in enterprise | | 18.0 |
| ...manufacture of chemicals and chemical products, coke, refined petroleum products and nuclear fuel | Reduced time to respond to customer or supplier needs | | 9.7 |
| Improved quality of goods or services | | 7.7 |
| Reduced costs per unit output | | 5.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.0 |
| Improved communication or information sharing in enterprise | | 3.0 |
| ..manufacture of rubber and plastics products | Reduced time to respond to customer or supplier needs | | 11.9 |
| Improved quality of goods or services | | 6.9 |
| Reduced costs per unit output | | 4.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 4.7 |
| Improved communication or information sharing in enterprise | | 5.6 |
| ..manufacture of other non-metallic mineral products | Reduced time to respond to customer or supplier needs | | 9.7 |
| Improved quality of goods or services | | 9.8 |
| Reduced costs per unit output | | 8.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 7.5 |
| Improved communication or information sharing in enterprise | | 7.6 |
| ..manufacture of basic metals and fabricated metal products | Reduced time to respond to customer or supplier needs | | 26.5 |
| Improved quality of goods or services | | 21.0 |
| Reduced costs per unit output | | 10.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 7.7 |
| Improved communication or information sharing in enterprise | | 8.8 |
| ....manufacture of basic metals | Reduced time to respond to customer or supplier needs | | |
| Improved quality of goods or services | | |
| Reduced costs per unit output | | |
| Improved employee satisfaction and/or reduced rates of employee turnover | | |
| Improved communication or information sharing in enterprise | | |
| ....manufacture of fabricated metal products, except machinery and equipment | Reduced time to respond to customer or supplier needs | | |
| Improved quality of goods or services | | |
| Reduced costs per unit output | | |
| Improved employee satisfaction and/or reduced rates of employee turnover | | |
| Improved communication or information sharing in enterprise | | |
| ..manufacture of machinery and equipment n.e.c. | Reduced time to respond to customer or supplier needs | | 10.3 |
| Improved quality of goods or services | | 9.2 |
| Reduced costs per unit output | | 6.8 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 7.0 |
| Improved communication or information sharing in enterprise | | 4.6 |
| ..manufacture of electrical and optical equipment | Reduced time to respond to customer or supplier needs | | 27.3 |
| Improved quality of goods or services | | 26.8 |
| Reduced costs per unit output | | 12.1 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 11.0 |
| Improved communication or information sharing in enterprise | | 17.5 |
| ....manufacture of office, accounting and computing machinery | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ....manufacture of electrical machinery and apparatus n.e.c. | Reduced time to respond to customer or supplier needs | | 15.1 |
| Improved quality of goods or services | | 12.9 |
| Reduced costs per unit output | | 6.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 6.4 |
| Improved communication or information sharing in enterprise | | 8.5 |
| ....manufacture of radio, television and communication equipment and apparatus | Reduced time to respond to customer or supplier needs | | 4.0 |
| Improved quality of goods or services | | 7.5 |
| Reduced costs per unit output | | 4.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.0 |
| Improved communication or information sharing in enterprise | | 4.0 |
| ....manufacture of medical, precision and optical instruments, watches and clocks | Reduced time to respond to customer or supplier needs | | 8.2 |
| Improved quality of goods or services | | 6.4 |
| Reduced costs per unit output | | 1.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.6 |
| Improved communication or information sharing in enterprise | | 5.0 |
| ..manufacture of transport equipment | Reduced time to respond to customer or supplier needs | | 7.1 |
| Improved quality of goods or services | | 4.6 |
| Reduced costs per unit output | | 4.4 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.7 |
| Improved communication or information sharing in enterprise | | 3.4 |
| ....manufacture of motor vehicles, trailers and semi-trailers | Reduced time to respond to customer or supplier needs | | 3.7 |
| Improved quality of goods or services | | 2.3 |
| Reduced costs per unit output | | 3.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.5 |
| Improved communication or information sharing in enterprise | | 2.2 |
| ....manufacture of other transport equipment | Reduced time to respond to customer or supplier needs | | 3.4 |
| Improved quality of goods or services | | 2.3 |
| Reduced costs per unit output | | 1.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.2 |
| Improved communication or information sharing in enterprise | | 1.2 |
| ..manufacturing n.e.c. | Reduced time to respond to customer or supplier needs | | 22.2 |
| Improved quality of goods or services | | 23.5 |
| Reduced costs per unit output | | 16.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 14.5 |
| Improved communication or information sharing in enterprise | | 21.9 |
| ....manufacture of furniture; manufacturing n.e.c. | Reduced time to respond to customer or supplier needs | | 21.2 |
| Improved quality of goods or services | | 20.2 |
| Reduced costs per unit output | | 14.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 14.5 |
| Improved communication or information sharing in enterprise | | 21.9 |
| ....recycling | Reduced time to respond to customer or supplier needs | | 1.0 |
| Improved quality of goods or services | | 3.3 |
| Reduced costs per unit output | | 2.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| Electricity, gas and water supply | Reduced time to respond to customer or supplier needs | | 10.9 |
| Improved quality of goods or services | | 9.9 |
| Reduced costs per unit output | | 7.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.1 |
| Improved communication or information sharing in enterprise | | 4.2 |
| ..electricity, gas, steam and hot water supply | Reduced time to respond to customer or supplier needs | | 8.5 |
| Improved quality of goods or services | | 6.2 |
| Reduced costs per unit output | | 7.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.1 |
| Improved communication or information sharing in enterprise | | 4.2 |
| ..collection, purification and distribution of water | Reduced time to respond to customer or supplier needs | | 2.4 |
| Improved quality of goods or services | | 3.7 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| Services | Reduced time to respond to customer or supplier needs | | 265.6 |
| Improved quality of goods or services | | 238.2 |
| Reduced costs per unit output | | 104.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 119.9 |
| Improved communication or information sharing in enterprise | | 126.7 |
| ..wholesale trade and commission trade | Reduced time to respond to customer or supplier needs | | 153.2 |
| Improved quality of goods or services | | 148.1 |
| Reduced costs per unit output | | 63.8 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 58.0 |
| Improved communication or information sharing in enterprise | | 76.9 |
| ..transport, storage and communications | Reduced time to respond to customer or supplier needs | | 57.5 |
| Improved quality of goods or services | | 42.8 |
| Reduced costs per unit output | | 26.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 30.7 |
| Improved communication or information sharing in enterprise | | 23.8 |
| ....land transport; transport via pipelines | Reduced time to respond to customer or supplier needs | | 13.0 |
| Improved quality of goods or services | | 8.6 |
| Reduced costs per unit output | | 9.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 10.8 |
| Improved communication or information sharing in enterprise | | 6.3 |
| ....water transport | Reduced time to respond to customer or supplier needs | | |
| Improved quality of goods or services | | |
| Reduced costs per unit output | | |
| Improved employee satisfaction and/or reduced rates of employee turnover | | |
| Improved communication or information sharing in enterprise | | |
| ....air transport | Reduced time to respond to customer or supplier needs | | |
| Improved quality of goods or services | | |
| Reduced costs per unit output | | |
| Improved employee satisfaction and/or reduced rates of employee turnover | | |
| Improved communication or information sharing in enterprise | | |
| ....supporting and auxiliary transport activities; activities of travel agencies | Reduced time to respond to customer or supplier needs | | 27.2 |
| Improved quality of goods or services | | 21.7 |
| Reduced costs per unit output | | 12.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 10.9 |
| Improved communication or information sharing in enterprise | | 6.1 |
| ....post and telecommunications | Reduced time to respond to customer or supplier needs | | 13.0 |
| Improved quality of goods or services | | 10.1 |
| Reduced costs per unit output | | 5.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 6.7 |
| Improved communication or information sharing in enterprise | | 9.1 |
| ..financial intermediation | Reduced time to respond to customer or supplier needs | | 21.0 |
| Improved quality of goods or services | | 15.1 |
| Reduced costs per unit output | | 6.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 9.1 |
| Improved communication or information sharing in enterprise | | 11.4 |
| ....financial intermediation, except insurance and pension funding | Reduced time to respond to customer or supplier needs | | 12.9 |
| Improved quality of goods or services | | 9.2 |
| Reduced costs per unit output | | 3.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 3.0 |
| Improved communication or information sharing in enterprise | | 3.0 |
| ....insurance and pension funding, except compulsory social security | Reduced time to respond to customer or supplier needs | | 1.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 3.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.3 |
| Improved communication or information sharing in enterprise | | 1.3 |
| ....activities auxiliary to financial intermediation | Reduced time to respond to customer or supplier needs | | 7.1 |
| Improved quality of goods or services | | 6.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 4.8 |
| Improved communication or information sharing in enterprise | | 7.1 |
| ..computer and related activities | Reduced time to respond to customer or supplier needs | | 29.2 |
| Improved quality of goods or services | | 27.7 |
| Reduced costs per unit output | | 8.1 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 12.3 |
| Improved communication or information sharing in enterprise | | 12.3 |
| ..architectural and engineering activities | Reduced time to respond to customer or supplier needs | | 4.6 |
| Improved quality of goods or services | | 4.6 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 8.8 |
| Improved communication or information sharing in enterprise | | 1.1 |
| ..technical testing and analysis | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.1 |
| Improved communication or information sharing in enterprise | | 1.1 |
| Enterprises without innovative activities during 2004-2006 | Economic activities total | Reduced time to respond to customer or supplier needs | | 212.5 |
| Improved quality of goods or services | | 156.1 |
| Reduced costs per unit output | | 111.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 92.7 |
| Improved communication or information sharing in enterprise | | 128.3 |
| Mining and quarrying | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 1.1 |
| Reduced costs per unit output | | 2.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.1 |
| Improved communication or information sharing in enterprise | | 1.1 |
| Manufacturing | Reduced time to respond to customer or supplier needs | | 71.3 |
| Improved quality of goods or services | | 71.3 |
| Reduced costs per unit output | | 46.8 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 32.0 |
| Improved communication or information sharing in enterprise | | 48.6 |
| ..manufacture of food products and beverages | Reduced time to respond to customer or supplier needs | | 4.9 |
| Improved quality of goods or services | | 4.9 |
| Reduced costs per unit output | | 4.9 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 4.9 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ..manufacture of textiles and textile products | Reduced time to respond to customer or supplier needs | | 8.1 |
| Improved quality of goods or services | | 10.6 |
| Reduced costs per unit output | | 2.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.2 |
| Improved communication or information sharing in enterprise | | 3.3 |
| ....manufacture of textiles | Reduced time to respond to customer or supplier needs | | 1.1 |
| Improved quality of goods or services | | 2.5 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 1.1 |
| ....manufacture of wearing apparel; dressing and dyeing of fur | Reduced time to respond to customer or supplier needs | | 7.0 |
| Improved quality of goods or services | | 8.1 |
| Reduced costs per unit output | | 2.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.2 |
| Improved communication or information sharing in enterprise | | 2.2 |
| ..tanning and dressing of leather | Reduced time to respond to customer or supplier needs | | 2.0 |
| Improved quality of goods or services | | 2.0 |
| Reduced costs per unit output | | 1.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ..manufacture of wood and of products of wood | Reduced time to respond to customer or supplier needs | | 12.7 |
| Improved quality of goods or services | | 14.3 |
| Reduced costs per unit output | | 14.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 4.2 |
| Improved communication or information sharing in enterprise | | 18.5 |
| ..manufacture of paper and paper products; publishing | Reduced time to respond to customer or supplier needs | | 10.0 |
| Improved quality of goods or services | | 9.0 |
| Reduced costs per unit output | | 4.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.3 |
| Improved communication or information sharing in enterprise | | 7.0 |
| ....manufacture of paper and paper products | Reduced time to respond to customer or supplier needs | | 2.4 |
| Improved quality of goods or services | | 1.4 |
| Reduced costs per unit output | | 1.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 1.0 |
| ....publishing, printing and reproduction of recorded media | Reduced time to respond to customer or supplier needs | | 7.6 |
| Improved quality of goods or services | | 7.6 |
| Reduced costs per unit output | | 3.7 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.3 |
| Improved communication or information sharing in enterprise | | 6.0 |
| ...manufacture of chemicals and chemical products, coke, refined petroleum products and nuclear fuel | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ..manufacture of rubber and plastics products | Reduced time to respond to customer or supplier needs | | 5.9 |
| Improved quality of goods or services | | 4.8 |
| Reduced costs per unit output | | 2.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 2.5 |
| ..manufacture of other non-metallic mineral products | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 2.2 |
| Reduced costs per unit output | | 2.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.2 |
| Improved communication or information sharing in enterprise | | 1.1 |
| ..manufacture of basic metals and fabricated metal products | Reduced time to respond to customer or supplier needs | | 14.6 |
| Improved quality of goods or services | | 17.0 |
| Reduced costs per unit output | | 10.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 10.7 |
| Improved communication or information sharing in enterprise | | 11.9 |
| ....manufacture of basic metals | Reduced time to respond to customer or supplier needs | | |
| Improved quality of goods or services | | |
| Reduced costs per unit output | | |
| Improved employee satisfaction and/or reduced rates of employee turnover | | |
| Improved communication or information sharing in enterprise | | |
| ....manufacture of fabricated metal products, except machinery and equipment | Reduced time to respond to customer or supplier needs | | |
| Improved quality of goods or services | | |
| Reduced costs per unit output | | |
| Improved employee satisfaction and/or reduced rates of employee turnover | | |
| Improved communication or information sharing in enterprise | | |
| ..manufacture of machinery and equipment n.e.c. | Reduced time to respond to customer or supplier needs | | 1.1 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 1.1 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.1 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ..manufacture of electrical and optical equipment | Reduced time to respond to customer or supplier needs | | 1.2 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ....manufacture of office, accounting and computing machinery | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ....manufacture of electrical machinery and apparatus n.e.c. | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ....manufacture of radio, television and communication equipment and apparatus | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ....manufacture of medical, precision and optical instruments, watches and clocks | Reduced time to respond to customer or supplier needs | | 1.2 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ..manufacture of transport equipment | Reduced time to respond to customer or supplier needs | | 1.2 |
| Improved quality of goods or services | | 2.2 |
| Reduced costs per unit output | | 1.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.2 |
| Improved communication or information sharing in enterprise | | 2.2 |
| ....manufacture of motor vehicles, trailers and semi-trailers | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ....manufacture of other transport equipment | Reduced time to respond to customer or supplier needs | | 1.2 |
| Improved quality of goods or services | | 2.2 |
| Reduced costs per unit output | | 1.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.2 |
| Improved communication or information sharing in enterprise | | 2.2 |
| ..manufacturing n.e.c. | Reduced time to respond to customer or supplier needs | | 9.6 |
| Improved quality of goods or services | | 4.4 |
| Reduced costs per unit output | | 2.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.2 |
| Improved communication or information sharing in enterprise | | 2.2 |
| ....manufacture of furniture; manufacturing n.e.c. | Reduced time to respond to customer or supplier needs | | 8.6 |
| Improved quality of goods or services | | 3.4 |
| Reduced costs per unit output | | 2.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.2 |
| Improved communication or information sharing in enterprise | | 2.2 |
| ....recycling | Reduced time to respond to customer or supplier needs | | 1.0 |
| Improved quality of goods or services | | 1.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 0.0 |
| Electricity, gas and water supply | Reduced time to respond to customer or supplier needs | | 4.2 |
| Improved quality of goods or services | | 3.1 |
| Reduced costs per unit output | | 2.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.0 |
| Improved communication or information sharing in enterprise | | 3.1 |
| ..electricity, gas, steam and hot water supply | Reduced time to respond to customer or supplier needs | | 3.1 |
| Improved quality of goods or services | | 3.1 |
| Reduced costs per unit output | | 2.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.0 |
| Improved communication or information sharing in enterprise | | 2.0 |
| ..collection, purification and distribution of water | Reduced time to respond to customer or supplier needs | | 1.1 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 1.1 |
| Services | Reduced time to respond to customer or supplier needs | | 137.0 |
| Improved quality of goods or services | | 80.6 |
| Reduced costs per unit output | | 59.9 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 58.6 |
| Improved communication or information sharing in enterprise | | 75.5 |
| ..wholesale trade and commission trade | Reduced time to respond to customer or supplier needs | | 91.7 |
| Improved quality of goods or services | | 38.2 |
| Reduced costs per unit output | | 35.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 26.0 |
| Improved communication or information sharing in enterprise | | 52.2 |
| ..transport, storage and communications | Reduced time to respond to customer or supplier needs | | 34.5 |
| Improved quality of goods or services | | 31.6 |
| Reduced costs per unit output | | 16.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 26.5 |
| Improved communication or information sharing in enterprise | | 15.1 |
| ....land transport; transport via pipelines | Reduced time to respond to customer or supplier needs | | 23.6 |
| Improved quality of goods or services | | 27.0 |
| Reduced costs per unit output | | 11.9 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 19.6 |
| Improved communication or information sharing in enterprise | | 6.8 |
| ....water transport | Reduced time to respond to customer or supplier needs | | |
| Improved quality of goods or services | | |
| Reduced costs per unit output | | |
| Improved employee satisfaction and/or reduced rates of employee turnover | | |
| Improved communication or information sharing in enterprise | | |
| ....air transport | Reduced time to respond to customer or supplier needs | | |
| Improved quality of goods or services | | |
| Reduced costs per unit output | | |
| Improved employee satisfaction and/or reduced rates of employee turnover | | |
| Improved communication or information sharing in enterprise | | |
| ....supporting and auxiliary transport activities; activities of travel agencies | Reduced time to respond to customer or supplier needs | | 8.4 |
| Improved quality of goods or services | | 3.6 |
| Reduced costs per unit output | | 3.6 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 6.0 |
| Improved communication or information sharing in enterprise | | 7.3 |
| ....post and telecommunications | Reduced time to respond to customer or supplier needs | | 2.5 |
| Improved quality of goods or services | | 1.0 |
| Reduced costs per unit output | | 1.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.0 |
| Improved communication or information sharing in enterprise | | 1.0 |
| ..financial intermediation | Reduced time to respond to customer or supplier needs | | 3.5 |
| Improved quality of goods or services | | 2.3 |
| Reduced costs per unit output | | 2.3 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.2 |
| Improved communication or information sharing in enterprise | | 3.4 |
| ....financial intermediation, except insurance and pension funding | Reduced time to respond to customer or supplier needs | | 2.3 |
| Improved quality of goods or services | | 1.2 |
| Reduced costs per unit output | | 1.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 1.2 |
| ....insurance and pension funding, except compulsory social security | Reduced time to respond to customer or supplier needs | | 0.0 |
| Improved quality of goods or services | | 0.0 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 0.0 |
| Improved communication or information sharing in enterprise | | 1.0 |
| ....activities auxiliary to financial intermediation | Reduced time to respond to customer or supplier needs | | 1.2 |
| Improved quality of goods or services | | 1.2 |
| Reduced costs per unit output | | 1.2 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.2 |
| Improved communication or information sharing in enterprise | | 1.2 |
| ..computer and related activities | Reduced time to respond to customer or supplier needs | | 5.1 |
| Improved quality of goods or services | | 5.1 |
| Reduced costs per unit output | | 3.5 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 2.8 |
| Improved communication or information sharing in enterprise | | 3.9 |
| ..architectural and engineering activities | Reduced time to respond to customer or supplier needs | | 1.1 |
| Improved quality of goods or services | | 1.1 |
| Reduced costs per unit output | | 0.0 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.1 |
| Improved communication or information sharing in enterprise | | 0.0 |
| ..technical testing and analysis | Reduced time to respond to customer or supplier needs | | 1.1 |
| Improved quality of goods or services | | 2.3 |
| Reduced costs per unit output | | 2.1 |
| Improved employee satisfaction and/or reduced rates of employee turnover | | 1.1 |
| Improved communication or information sharing in enterprise | | 1.1 |