IT011A: Enterprises using management software by economic activity and number of persons employed

Frequency

Annual

Reference period

2007

2008

2009

2010

2012

2013

2014

2015

2017

2019

2021

Indicator

Economic activity

Sizeclass

Percentage of enterprises using ERP software

Total - all activities

Total

10.2

6.7

5.5

7.1

9.1

14.6

21.3

26.9

20.9

22.6

From 10 to 19 employees

5.3

3.1

2.1

4.9

10.1

8.9

12.8

22.4

12.2

14.4

From 20 to 49 employees

10.5

5.7

4.6

6.7

7.9

12.9

16.3

22.8

24.6

20.1

23.2

From 50 to 99 employees

16.3

10.9

9.1

13.6

14.8

22.4

25.7

33.8

36.3

33.9

38.5

From 100 to 249 employees

23.2

21.6

24.5

23.9

35.1

41.4

46.7

47.4

46.8

49.9

250 employees or more

44.6

42.2

38.5

47.9

52.6

51.2

57.4

63.8

65.5

62.1

69.2

Agriculture, forestry and fishing

Total

1.6

0.3

1.5

3.1

1.6

2.6

5.6

4.6

^(l)

From 10 to 19 employees

5.7

4.5

5.3

^(l)

From 20 to 49 employees

1.3

2.8

3.2

3.1

3.6

9.1

3.3

11.1

^(l)

From 50 to 99 employees

3.7

4.3

7.7

23.1

7.4

22.2

^(l)

From 100 to 249 employees

^(q)

14.3

^(l)

250 employees or more

^(q)

^(l)

Mining and quarrying

Total

4.5

8.7

8.3

4.1

12.4

17.1

13.2

12.4

28.1

24.6

^(l)

From 10 to 19 employees

22.2

33.3

14.3

11.1

22.2

^(l)

From 20 to 49 employees

23.1

^(l)

From 50 to 99 employees

11.1

22.2

^(l)

From 100 to 249 employees

^(q)

^(l)

250 employees or more

^(q)

^(l)

Manufacturing

Total

12.4

8.9

10.9

13.3

16.4

20.1

23.1

30.7

25.3

26.4

From 10 to 19 employees

4.9

2.6

2.7

1.8

4.4

10.5

21.4

8.4

14.1

From 20 to 49 employees

8.4

6.4

4.1

7.6

11.3

16.5

20.6

27.1

22.3

20.7

From 50 to 99 employees

16.2

13.8

17.5

17.1

21.2

26.8

31.4

37.5

34.9

42.1

From 100 to 249 employees

33.3

28.7

30.8

29.7

28.7

37.8

45.3

49.2

54.3

52.6

55.7

250 employees or more

49.3

51.4

45.1

54.8

66.7

55.4

62.7

63.5

73.7

83.3

Manufacture of food products and beverages

Total

^(o)

18.7

From 10 to 19 employees

^(o)

7.1

From 20 to 49 employees

^(o)

4.2

From 50 to 99 employees

^(o)

15.4

From 100 to 249 employees

^(o)

58.3

250 employees or more

^(o)

81.8

100

Manufacture of textiles, wearing apparel, leather and related products

Total

^(o)

16.4

32.8

From 10 to 19 employees

^(o)

From 20 to 49 employees

^(o)

23.1

From 50 to 99 employees

^(o)

15.6

16.7

From 100 to 249 employees

^(o)

16.7

250 employees or more

^(o)

Manufacture of wood, paper, printing and reproduction

Total

^(o)

27.4

20.3

From 10 to 19 employees

^(o)

13.3

From 20 to 49 employees

^(o)

28.6

16.2

From 50 to 99 employees

^(o)

32.6

41.7

From 100 to 249 employees

^(o)

37.9

44.4

250 employees or more

^(o)

72.7

Manufacture of petroleum, chemical, pharmaceutical, rubber and plastic products; manufacture of other non-metallic mineral products

Total

^(o)

33.8

From 10 to 19 employees

^(o)

22.2

14.9

From 20 to 49 employees

^(o)

27.4

From 50 to 99 employees

^(o)

45.5

60.9

From 100 to 249 employees

^(o)

66.7

250 employees or more

^(o)

55.6

Manufacture of basic metals and fabricated metal products, except machinery and equipment

Total

^(o)

20.9

From 10 to 19 employees

^(o)

8.7

From 20 to 49 employees

^(o)

31.2

22.7

From 50 to 99 employees

^(o)

41.7

From 100 to 249 employees

^(o)

70.6

250 employees or more

^(o)

^(q)

Manufacture of computer, electronic and optical products

Total

^(o)

59.6

51.7

From 10 to 19 employees

^(o)

60.9

From 20 to 49 employees

^(o)

39.8

52.1

From 50 to 99 employees

^(o)

66.7

62.5

From 100 to 249 employees

^(o)

100

250 employees or more

^(o)

71.4

83.3

Manufacture of electrical equipment and equipment n.e.c

Total

^(o)

35.9

From 10 to 19 employees

^(o)

32.5

From 20 to 49 employees

^(o)

26.7

30.7

From 50 to 99 employees

^(o)

52.2

From 100 to 249 employees

^(o)

69.2

250 employees or more

^(o)

83.3

66.7

Manufacture of motor vehicles, trailers, semi-trailers and of other transport equipment

Total

^(o)

39.4

From 10 to 19 employees

^(o)

23.1

From 20 to 49 employees

^(o)

27.3

21.4

From 50 to 99 employees

^(o)

33.3

87.5

From 100 to 249 employees

^(o)

57.1

250 employees or more

^(o)

^(q)

Manufacture of furniture; jewellery, musical instruments, toys; repair and installation of machinery and equipment

Total

^(o)

21.5

21.8

From 10 to 19 employees

^(o)

7.7

11.1

From 20 to 49 employees

^(o)

14.3

18.8

From 50 to 99 employees

^(o)

37.1

From 100 to 249 employees

^(o)

45.8

44.4

250 employees or more

^(o)

100

Electricity, gas, steam and air conditioning supply

Total

12.5

8.5

9.4

20.6

11.6

18.8

22.9

27.3

28.8

38.1

From 10 to 19 employees

6.7

9.1

7.7

23.1

From 20 to 49 employees

7.7

9.1

21.4

From 50 to 99 employees

12.5

11.1

14.3

16.7

55.6

54.5

58.3

66.7

85.7

From 100 to 249 employees

66.7

12.5

62.5

33.3

250 employees or more

100

Water supply; sewerage, waste management and remediation activities

Total

9.9

3.6

9.4

9.8

10.1

12.2

28.1

13.1

30.4

29.4

From 10 to 19 employees

11.4

13.9

22.2

27.3

15.4

From 20 to 49 employees

3.4

6.7

15.4

21.4

11.1

8.3

From 50 to 99 employees

16.7

14.3

37.5

33.3

^(o)

From 100 to 249 employees

^(q)

33.3

^(q)

^(o)

^(q)

250 employees or more

^(q)

66.7

^(q)

66.7

100

66.7

100

Construction

Total

1.8

1.1

2.1

6.1

9.9

15.4

7.2

6.8

From 10 to 19 employees

2.6

1.4

4.3

1.1

5.3

16.7

3.2

4.6

From 20 to 49 employees

6.4

0.9

2.9

2.4

6.8

14.9

9.1

10.4

6.5

From 50 to 99 employees

12.4

5.2

1.5

9.3

13.4

21.3

18.8

From 100 to 249 employees

4.8

7.7

5.3

33.3

14.3

41.7

250 employees or more

27.3

22.2

55.6

66.7

71.4

85.7

Wholesale and retail trade; repair of motor vehicles and motorcycles

Total

16.4

8.3

11.3

16.3

21.6

19.7

25.6

33.9

26.2

32.3

From 10 to 19 employees

9.6

5.9

3.4

4.4

12.4

15.9

12.9

16.8

19.5

25.8

From 20 to 49 employees

21.7

13.3

15.4

13.8

21.3

17.8

27.9

36.5

25.4

36.3

From 50 to 99 employees

34.6

19.4

17.4

20.7

29.3

37.9

42.5

47.2

44.1

From 100 to 249 employees

41.7

33.3

34.3

45.8

46.9

55.4

56.3

48.5

48.1

250 employees or more

35.7

33.3

30.3

48.3

55.2

44.8

56.3

60.6

56.4

55.3

58.3

Transportation and storage

Total

6.9

3.2

2.8

3.7

15.9

23.9

20.8

11.7

14.9

From 10 to 19 employees

1.2

2.3

2.7

9.3

9.2

16.9

18.8

6.3

5.8

From 20 to 49 employees

10.9

3.7

4.8

6.6

19.6

26.7

12.5

8.1

From 50 to 99 employees

4.6

6.6

4.9

5.7

17.8

28.8

31.8

16.7

From 100 to 249 employees

27.3

14.9

7.3

10.3

12.5

25.8

38.2

47.4

47.2

250 employees or more

38.5

43.8

73.3

56.3

57.1

Accommodation and food service activities

Total

2.9

4.3

2.2

3.3

3.5

7.7

11.4

28.6

18.5

From 10 to 19 employees

2.8

1.8

2.1

1.9

5.2

6.2

4.3

14.8

From 20 to 49 employees

5.7

3.1

6.2

15.6

13.9

17.2

9.9

From 50 to 99 employees

6.1

2.3

8.3

21.7

25.7

35.7

42.5

31.9

35.8

From 100 to 249 employees

15.8

15.4

8.7

21.1

17.9

26.5

38.8

52.4

47.1

38.5

250 employees or more

33.3

42.9

14.3

42.9

16.7

57.1

Information and communication technology - total

Total

49.6

From 10 to 19 employees

27.5

22.3

From 20 to 49 employees

57.6

46.2

From 50 to 99 employees

60.5

45.7

From 100 to 249 employees

55.6

250 employees or more

78.9

Information and communication

Total

19.8

15.4

35.8

37.6

44.1

37.5

39.3

35.3

From 10 to 19 employees

9.8

11.2

7.8

0.9

9.7

30.7

29.6

25.3

23.4

23.5

From 20 to 49 employees

28.2

4.5

4.8

14.3

12.2

37.2

47.3

49.2

38.9

From 50 to 99 employees

12.1

10.5

18.2

29.2

34.8

42.3

53.2

45.8

46.6

46.3

From 100 to 249 employees

37.5

27.3

15.4

23.8

54.5

55.6

77.8

53.3

53.8

250 employees or more

100

44.4

62.5

53.8

83.3

81.8

78.6

Financial and insurance activities

Total

19.2

11.3

10.4

18.4

39.4

44.9

46.8

45.6

^(l)

From 10 to 19 employees

9.4

3.7

3.3

13.9

11.1

24.4

22.1

20.6

42.5

30.7

^(l)

From 20 to 49 employees

4.2

14.3

21.4

34.4

26.7

50.6

41.4

37.2

^(l)

From 50 to 99 employees

14.3

33.3

37.5

54.5

44.4

61.7

^(l)

From 100 to 249 employees

28.6

100

83.3

57.1

^(l)

250 employees or more

57.1

12.5

33.3

28.6

71.4

85.7

87.5

100

^(l)

Real estate activities

Total

1.6

2.6

0.6

9.5

11.1

18.9

25.2

7.5

14.6

From 10 to 19 employees

3.2

8.3

8.7

14.3

26.5

7.7

13.3

From 20 to 49 employees

10.8

6.1

7.1

9.1

18.8

26.3

6.7

7.7

From 50 to 99 employees

36.4

14.3

9.1

8.3

^(q)

12.5

44.4

From 100 to 249 employees

^(q)

33.3

^(q)

250 employees or more

^(q)

Professional, scientific and technical activities

Total

8.6

2.3

5.6

5.5

7.5

18.9

17.7

31.8

31.1

34.9

From 10 to 19 employees

6.8

1.7

4.8

6.5

15.7

8.8

25.1

29.2

23.7

27.6

From 20 to 49 employees

5.3

9.1

3.5

7.4

21.4

29.6

36.4

28.3

27.9

43.3

From 50 to 99 employees

18.2

4.5

18.2

11.1

30.3

54.5

48.5

54.5

47.1

From 100 to 249 employees

^(q)

21.4

16.7

54.5

66.7

55.6

66.7

250 employees or more

^(q)

Administrative and support service activities

Total

12.5

6.5

4.6

3.6

14.3

12.5

21.8

24.8

25.4

16.5

From 10 to 19 employees

12.8

5.2

2.2

1.5

12.7

6.4

14.9

31.1

12.4

6.8

From 20 to 49 employees

12.2

4.3

3.4

2.5

1.9

13.7

13.3

28.7

39.5

25.4

From 50 to 99 employees

7.5

6.4

4.5

8.1

6.3

6.2

9.8

13.4

16.7

15.8

From 100 to 249 employees

13.8

10.7

10.3

4.8

22.2

27.7

25.9

18.4

38.2

26.3

250 employees or more

26.7

12.5

22.2

35.3

36.8

44.2

47.5

22.2

Education

Total

4.5

4.4

3.8

2.8

4.9

13.4

20.4

21.5

21.9

^(l)

From 10 to 19 employees

14.3

22.2

^(l)

From 20 to 49 employees

11.1

9.5

22.2

11.1

12.5

^(l)

From 50 to 99 employees

33.3

^(l)

From 100 to 249 employees

^(q)

66.7

^(l)

250 employees or more

^(q)

^(l)

Human health and social work activities

Total

2.9

4.4

3.5

5.7

2.1

15.4

13.9

35.6

7.7

^(l)

From 10 to 19 employees

4.3

13.6

^(l)

From 20 to 49 employees

6.1

8.7

10.9

7.1

23.1

63.6

7.7

^(l)

From 50 to 99 employees

9.1

4.3

23.8

4.8

16.7

^(l)

From 100 to 249 employees

9.1

16.7

9.1

16.7

^(q)

36.4

26.7

^(l)

250 employees or more

27.3

66.7

^(q)

33.3

^(l)

Arts, entertainment and recreation

Total

12.1

1.5

3.1

3.6

6.5

13.3

22.4

28.2

18.2

^(l)

From 10 to 19 employees

17.9

22.2

36.4

^(l)

From 20 to 49 employees

11.1

28.6

12.5

^(l)

From 50 to 99 employees

12.5

16.7

28.6

^(l)

From 100 to 249 employees

^(q)

33.3

^(l)

250 employees or more

^(q)

^(l)

Other service activities

Total

1.2

2.4

2.5

2.1

3.2

4.1

7.5

4.4

14.3

^(q)

From 10 to 19 employees

1.6

12.2

^(q)

From 20 to 49 employees

11.1

8.3

14.3

17.4

25.5

10.6

12.5

^(q)

From 50 to 99 employees

^(q)

From 100 to 249 employees

^(q)

250 employees or more

^(q)

Percentage of enterprises using CRM software

Total - all activities

Total

12.9

10.7

11.3

11.4

12.6

17.5

21.5

26.9

24.8

22.5

22.7

From 10 to 19 employees

9.8

7.3

6.9

6.3

8.8

14.1

16.4

21.1

16.8

16.4

From 20 to 49 employees

12.9

10.2

11.9

12.4

15.9

22.3

23.8

22.7

25.3

From 50 to 99 employees

18.1

15.9

18.8

17.4

27.2

36.6

31.3

29.6

33.3

From 100 to 249 employees

23.3

22.8

25.3

25.9

24.8

33.1

39.2

41.2

38.7

35.5

250 employees or more

36.2

42.8

39.3

39.7

46.3

50.9

51.7

50.4

56.8

Agriculture, forestry and fishing

Total

1.3

3.9

1.5

4.2

1.4

0.3

0.4

^(l)

From 10 to 19 employees

1.7

2.8

^(l)

From 20 to 49 employees

6.3

3.2

2.9

6.3

^(l)

From 50 to 99 employees

3.7

4.3

11.5

15.4

3.7

5.6

^(l)

From 100 to 249 employees

^(q)

^(l)

250 employees or more

^(q)

^(l)

Mining and quarrying

Total

2.3

6.5

6.3

8.2

12.9

7.7

10.9

18.5

18.2

^(l)

From 10 to 19 employees

11.1

22.2

14.3

11.1

22.2

^(l)

From 20 to 49 employees

9.1

15.4

^(l)

From 50 to 99 employees

11.1

14.3

11.1

^(l)

From 100 to 249 employees

^(q)

^(l)

250 employees or more

^(q)

^(l)

Manufacturing

Total

9.7

7.2

11.4

9.5

13.6

21.5

21.3

19.2

From 10 to 19 employees

7.4

3.9

6.8

3.9

6.1

9.7

12.3

12.7

15.3

11.5

10.9

From 20 to 49 employees

7.4

4.8

11.2

8.5

6.5

9.4

15.1

19.5

20.2

16.6

18.4

From 50 to 99 employees

10.1

11.1

14.1

15.8

17.8

17.6

26.2

24.4

22.9

27.4

From 100 to 249 employees

15.6

19.8

22.9

18.4

25.3

32.5

44.6

38.2

33.8

33.4

250 employees or more

22.7

18.1

25.4

27.4

31.5

44.6

41.3

44.4

36.7

49.4

54.2

Manufacture of food products and beverages

Total

^(o)

14.3

19.1

From 10 to 19 employees

^(o)

7.1

11.8

From 20 to 49 employees

^(o)

5.3

12.5

From 50 to 99 employees

^(o)

15.4

From 100 to 249 employees

^(o)

33.3

250 employees or more

^(o)

36.4

Manufacture of textiles, wearing apparel, leather and related products

Total

^(o)

10.9

7.8

From 10 to 19 employees

^(o)

11.1

From 20 to 49 employees

^(o)

7.7

15.4

From 50 to 99 employees

^(o)

9.4

From 100 to 249 employees

^(o)

8.3

250 employees or more

^(o)

Manufacture of wood, paper, printing and reproduction

Total

^(o)

22.5

17.3

From 10 to 19 employees

^(o)

13.3

From 20 to 49 employees

^(o)

23.8

16.2

From 50 to 99 employees

^(o)

23.3

33.3

From 100 to 249 employees

^(o)

27.6

29.6

250 employees or more

^(o)

63.6

Manufacture of petroleum, chemical, pharmaceutical, rubber and plastic products; manufacture of other non-metallic mineral products

Total

^(o)

24.7

23.3

From 10 to 19 employees

^(o)

22.2

From 20 to 49 employees

^(o)

24.1

From 50 to 99 employees

^(o)

36.4

49.3

From 100 to 249 employees

^(o)

51.9

250 employees or more

^(o)

44.4

Manufacture of basic metals and fabricated metal products, except machinery and equipment

Total

^(o)

17.8

16.8

From 10 to 19 employees

^(o)

4.5

8.7

From 20 to 49 employees

^(o)

22.7

From 50 to 99 employees

^(o)

22.2

From 100 to 249 employees

^(o)

35.3

250 employees or more

^(o)

^(q)

Manufacture of computer, electronic and optical products

Total

^(o)

37.1

35.6

From 10 to 19 employees

^(o)

39.1

From 20 to 49 employees

^(o)

39.8

20.8

From 50 to 99 employees

^(o)

22.2

37.5

From 100 to 249 employees

^(o)

250 employees or more

^(o)

57.1

66.7

Manufacture of electrical equipment and equipment n.e.c

Total

^(o)

25.7

From 10 to 19 employees

^(o)

22.7

From 20 to 49 employees

^(o)

26.7

17.3

From 50 to 99 employees

^(o)

30.4

From 100 to 249 employees

^(o)

38.5

43.8

250 employees or more

^(o)

66.7

Manufacture of motor vehicles, trailers, semi-trailers and of other transport equipment

Total

^(o)

20.3

27.6

From 10 to 19 employees

^(o)

30.8

From 20 to 49 employees

^(o)

9.1

14.3

From 50 to 99 employees

^(o)

From 100 to 249 employees

^(o)

42.9

250 employees or more

^(o)

^(q)

Manufacture of furniture; jewellery, musical instruments, toys; repair and installation of machinery and equipment

Total

^(o)

15.6

21.4

Legend:

l	– missing value; data exist but were not collected
o	– missing value
q	– missing value, suppressed

Data extracted on 28 juuni 2022 06:53 UTC (GMT) fromStatistika andmebaas

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IT011A: Enterprises using management software by economic activity and number of persons employed

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