| All individuals | No information about the cost of accessing the Internet | | 8.3 |
| Unexpected high bills | | 10.3 |
| Frequent difficulties with mobile phone network signal | | 21.3 |
| Difficulties in setting or changing parameters for the Internet access | | 12.1 |
| Inconvenience of using small screen or entering text on handheld device | | 12.8 |
| Males | No information about the cost of accessing the Internet | | 10.1 |
| Unexpected high bills | | 11.2 |
| Frequent difficulties with mobile phone network signal | | 25.1 |
| Difficulties in setting or changing parameters for the Internet access | | 12.6 |
| Inconvenience of using small screen or entering text on handheld device | | 13.2 |
| Females | No information about the cost of accessing the Internet | | 6.4 |
| Unexpected high bills | | 9.3 |
| Frequent difficulties with mobile phone network signal | | 16.9 |
| Difficulties in setting or changing parameters for the Internet access | | 11.5 |
| Inconvenience of using small screen or entering text on handheld device | | 12.4 |
| Persons aged 16-24 | No information about the cost of accessing the Internet | | 7.4 |
| Unexpected high bills | | 11.7 |
| Frequent difficulties with mobile phone network signal | | 19.8 |
| Difficulties in setting or changing parameters for the Internet access | | 11.4 |
| Inconvenience of using small screen or entering text on handheld device | | 14.1 |
| Persons aged 25-34 | No information about the cost of accessing the Internet | | 8.6 |
| Unexpected high bills | | 9.4 |
| Frequent difficulties with mobile phone network signal | | 23.5 |
| Difficulties in setting or changing parameters for the Internet access | | 11.6 |
| Inconvenience of using small screen or entering text on handheld device | | 14.3 |
| Persons aged 35-44 | No information about the cost of accessing the Internet | | 8.0 |
| Unexpected high bills | | 9.5 |
| Frequent difficulties with mobile phone network signal | | 21.0 |
| Difficulties in setting or changing parameters for the Internet access | | 10.7 |
| Inconvenience of using small screen or entering text on handheld device | | 11.7 |
| Persons aged 45-54 | Frequent difficulties with mobile phone network signal | | 22.2 |
| Difficulties in setting or changing parameters for the Internet access | | 15.1 |
| Inconvenience of using small screen or entering text on handheld device | | 10.8 |
| Persons with below upper secondary education | No information about the cost of accessing the Internet | | 8.5 |
| Unexpected high bills | | 12.4 |
| Frequent difficulties with mobile phone network signal | | 18.6 |
| Difficulties in setting or changing parameters for the Internet access | | 9.5 |
| Inconvenience of using small screen or entering text on handheld device | | 15.4 |
| Persons with upper secondary education | No information about the cost of accessing the Internet | | 9.2 |
| Unexpected high bills | | 11.6 |
| Frequent difficulties with mobile phone network signal | | 21.6 |
| Difficulties in setting or changing parameters for the Internet access | | 11.9 |
| Inconvenience of using small screen or entering text on handheld device | | 13.2 |
| Persons with tertiary education | No information about the cost of accessing the Internet | | 7.4 |
| Unexpected high bills | | 8.2 |
| Frequent difficulties with mobile phone network signal | | 21.8 |
| Difficulties in setting or changing parameters for the Internet access | | 13.2 |
| Inconvenience of using small screen or entering text on handheld device | | 11.5 |
| Employed persons | No information about the cost of accessing the Internet | | 8.5 |
| Unexpected high bills | | 10.6 |
| Frequent difficulties with mobile phone network signal | | 23.2 |
| Difficulties in setting or changing parameters for the Internet access | | 13.2 |
| Inconvenience of using small screen or entering text on handheld device | | 13.4 |
| Students (not in the labour force) | No information about the cost of accessing the Internet | | 8.9 |
| Unexpected high bills | | 8.7 |
| Frequent difficulties with mobile phone network signal | | 16.0 |
| Difficulties in setting or changing parameters for the Internet access | | 9.1 |
| Inconvenience of using small screen or entering text on handheld device | | 9.1 |
| Retired (not in the labour force) and other inactive | Frequent difficulties with mobile phone network signal | | 18.5 |