Reference period201320142015
Place of residenceE-service of public authoritiesIndicator
Whole countrySubmission of income tax return (e-Tax Board)Individuals aware of e-services98.896.699.3
Individuals having used e-services68.271.5..
Individuals aware of e-services but not having used these30.725.2..
Individuals not aware of e-services1.23.40.7
Application for the social security benefits (e.g. family allowance, parental or unemployment benefit)Individuals aware of e-services81.366.862.1
Individuals having used e-services5.17.1..
Individuals aware of e-services but not having used these76.259.7..
Individuals not aware of e-services18.733.237.9
Application for a document of personal identification (passport, ID-card, digi-ID)Individuals aware of e-services84.181.984.6
Individuals having used e-services11.316.7..
Individuals aware of e-services but not having used these72.865.2..
Individuals not aware of e-services15.918.115.4
Application for driver's licenceIndividuals aware of e-services77.369.478.7
Individuals having used e-services3.64.6..
Individuals aware of e-services but not having used these73.764.8..
Individuals not aware of e-services22.730.621.3
Application for a certificate of birth or marriageIndividuals aware of e-services68.052.652.2
Individuals having used e-services1.31.5..
Individuals aware of e-services but not having used these66.751.1..
Individuals not aware of e-services32.047.447.8
E-services of public librariesIndividuals aware of e-services67.758.556.9
Individuals having used e-services17.014.9..
Individuals aware of e-services but not having used these50.643.6..
Individuals not aware of e-services32.341.543.1
Submission of the admissions application (e.g. SAIS)Individuals aware of e-services72.559.464.8
Individuals having used e-services4.64.5..
Individuals aware of e-services but not having used these67.955.0..
Individuals not aware of e-services27.540.635.2
Changing the address of the place of residence in the Population RegisterIndividuals aware of e-services66.956.053.5
Individuals having used e-services2.86.0..
Individuals aware of e-services but not having used these64.149.9..
Individuals not aware of e-services33.144.046.5
Registering for state examinations, Request to have the results of final examinations sent by SMS or e-mailIndividuals aware of e-services....58.6
Individuals not aware of e-services....41.4
..registering for state examinationsIndividuals aware of e-services73.054.8..
Individuals having used e-services2.52.9..
Individuals aware of e-services but not having used these70.551.8..
Individuals not aware of e-services27.045.2..
..request to have the results of final examinations sent by SMS or e-mailIndividuals aware of e-services70.950.9..
Individuals having used e-services3.22.4..
Individuals aware of e-services but not having used these67.648.5..
Individuals not aware of e-services29.149.1..
Communication with the school, teacher (e.g. via eKool and/or e-mail)Individuals aware of e-services87.378.8..
Individuals having used e-services28.630.4..
Individuals aware of e-services but not having used these58.748.4..
Individuals not aware of e-services12.721.2..
Information system e-Notary (e.notar.ee)Individuals aware of e-services53.741.5..
Individuals having used e-services3.74.3..
Individuals aware of e-services but not having used these50.037.2..
Individuals not aware of e-services46.358.5..
The patient portal services of medical institutions (incl. making a doctor's appointment), digital prescriptionIndividuals aware of e-services....93.0
Individuals not aware of e-services....7.0
..the patient portal services of medical institutions (incl. making a doctor's appointment)Individuals aware of e-services84.775.0..
Individuals having used e-services23.819.7..
Individuals aware of e-services but not having used these60.855.3..
Individuals not aware of e-services15.325.0..
..digital prescriptionIndividuals aware of e-services96.890.8..
Individuals having used e-services64.856.3..
Individuals aware of e-services but not having used these32.034.6..
Individuals not aware of e-services3.29.2..
Application for the European Health Insurance CardIndividuals aware of e-services80.960.9..
Individuals having used e-services13.813.2..
Individuals aware of e-services but not having used these67.147.7..
Individuals not aware of e-services19.139.1..
E-services of the Unemployment Insurance Fund (e.g. looking for a job, compilation of CV)Individuals aware of e-services88.465.5..
Individuals having used e-services10.77.7..
Individuals aware of e-services but not having used these77.757.8..
Individuals not aware of e-services11.634.5..
Paying for public services or paying state fees via Internet bankIndividuals aware of e-services88.779.0..
Individuals having used e-services34.542.0..
Individuals aware of e-services but not having used these54.237.1..
Individuals not aware of e-services11.321.0..
Websites of local governments (e.g. tallinn.ee; tartu.ee; kovtp.ee)Individuals aware of e-services90.782.4..
Individuals having used e-services53.852.8..
Individuals aware of e-services but not having used these36.929.5..
Individuals not aware of e-services9.317.6..
Posting opinions or taking part in public discussion with state or governmental authorities (e.g. osale.ee)Individuals aware of e-services62.842.8..
Individuals having used e-services4.53.6..
Individuals aware of e-services but not having used these58.339.2..
Individuals not aware of e-services37.257.2..
Paper-free ARK, excl. applying for driving licence (e.g. changing ownership, registering for tests)Individuals aware of e-services72.164.3..
Individuals having used e-services8.812.7..
Individuals aware of e-services but not having used these63.351.5..
Individuals not aware of e-services27.935.7..
Application for a construction permitIndividuals aware of e-services51.344.3..
Individuals having used e-services1.42.5..
Individuals aware of e-services but not having used these49.941.8..
Individuals not aware of e-services48.755.7..
Website www.ametlikudteadaanded.eeIndividuals aware of e-services63.852.6..
Individuals having used e-services16.713.9..
Individuals aware of e-services but not having used these47.138.7..
Individuals not aware of e-services36.247.4..
Website www.riigiteataja.eeIndividuals aware of e-services77.369.1..
Individuals having used e-services29.829.8..
Individuals aware of e-services but not having used these47.539.4..
Individuals not aware of e-services22.730.9..
Website www.eesti.eeIndividuals aware of e-services85.376.4..
Individuals having used e-services47.042.9..
Individuals aware of e-services but not having used these38.233.6..
Individuals not aware of e-services14.723.6..
Statewide journey planner (peatus.ee)Individuals aware of e-services75.871.5..
Individuals having used e-services35.937.8..
Individuals aware of e-services but not having used these39.833.7..
Individuals not aware of e-services24.228.5..
Mobile paying of parking feeIndividuals aware of e-services87.381.6..
Individuals having used e-services26.329.3..
Individuals aware of e-services but not having used these61.052.4..
Individuals not aware of e-services12.718.4..
The archive of Estonian Public Broadcasting (arhiiv.err.ee)Individuals aware of e-services62.363.8..
Individuals having used e-services17.627.7..
Individuals aware of e-services but not having used these44.736.0..
Individuals not aware of e-services37.736.2..
E-services of the State Forest Management Centre (rmk.ee)Individuals aware of e-services62.840.5..
Individuals having used e-services10.212.1..
Individuals aware of e-services but not having used these52.628.4..
Individuals not aware of e-services37.259.5..
Other (e.g. e-services of e-PRIA, Consumer Protection Board or Environmental Board)Individuals aware of e-services64.9....
Individuals having used e-services8.8....
Individuals aware of e-services but not having used these56.1....
Individuals not aware of e-services35.1....
Urban settlementSubmission of income tax return (e-Tax Board)Individuals aware of e-services99.296.199.0
Individuals having used e-services69.171.9..
Individuals aware of e-services but not having used these30.024.2..
Individuals not aware of e-services0.83.91.0
Application for the social security benefits (e.g. family allowance, parental or unemployment benefit)Individuals aware of e-services82.665.560.7
Individuals having used e-services5.97.0..
Individuals aware of e-services but not having used these76.758.5..
Individuals not aware of e-services17.434.539.3
Application for a document of personal identification (passport, ID-card, digi-ID)Individuals aware of e-services85.080.984.1
Individuals having used e-services12.418.0..
Individuals aware of e-services but not having used these72.762.9..
Individuals not aware of e-services15.019.115.9
Application for driver's licenceIndividuals aware of e-services78.167.677.2
Individuals having used e-services3.04.6..
Individuals aware of e-services but not having used these75.063.0..
Individuals not aware of e-services21.932.422.8
Application for a certificate of birth or marriageIndividuals aware of e-services69.051.952.8
Individuals having used e-services1.61.6..
Individuals aware of e-services but not having used these67.450.3..
Individuals not aware of e-services31.048.147.2
E-services of public librariesIndividuals aware of e-services68.258.457.9
Individuals having used e-services19.716.1..
Individuals aware of e-services but not having used these48.442.2..
Individuals not aware of e-services31.841.642.1
Submission of the admissions application (e.g. SAIS)Individuals aware of e-services73.259.764.9
Individuals having used e-services5.14.4..
Individuals aware of e-services but not having used these68.155.3..
Individuals not aware of e-services26.840.335.1
Changing the address of the place of residence in the Population RegisterIndividuals aware of e-services68.056.052.4
Individuals having used e-services3.36.4..
Individuals aware of e-services but not having used these64.749.6..
Individuals not aware of e-services32.044.047.6
Registering for state examinations, Request to have the results of final examinations sent by SMS or e-mailIndividuals aware of e-services....59.4
Individuals not aware of e-services....40.6
..registering for state examinationsIndividuals aware of e-services73.155.3..
Individuals having used e-services2.52.9..
Individuals aware of e-services but not having used these70.552.4..
Individuals not aware of e-services26.944.7..
..request to have the results of final examinations sent by SMS or e-mailIndividuals aware of e-services70.451.2..
Individuals having used e-services3.02.4..
Individuals aware of e-services but not having used these67.448.8..
Individuals not aware of e-services29.648.8..
Communication with the school, teacher (e.g. via eKool and/or e-mail)Individuals aware of e-services87.377.9..
Individuals having used e-services27.929.3..
Individuals aware of e-services but not having used these59.448.6..
Individuals not aware of e-services12.722.1..
Information system e-Notary (e.notar.ee)Individuals aware of e-services53.840.5..
Individuals having used e-services4.24.2..
Individuals aware of e-services but not having used these49.636.3..
Individuals not aware of e-services46.259.5..
The patient portal services of medical institutions (incl. making a doctor's appointment), digital prescriptionIndividuals aware of e-services....92.6
Individuals not aware of e-services....7.4
..the patient portal services of medical institutions (incl. making a doctor's appointment)Individuals aware of e-services87.274.3..
Individuals having used e-services26.821.6..
Individuals aware of e-services but not having used these60.452.8..
Individuals not aware of e-services12.825.7..
..digital prescriptionIndividuals aware of e-services97.291.1..
Individuals having used e-services66.856.3..
Individuals aware of e-services but not having used these30.334.8..
Individuals not aware of e-services2.88.9..
Application for the European Health Insurance CardIndividuals aware of e-services83.061.0..
Individuals having used e-services15.814.6..
Individuals aware of e-services but not having used these67.246.4..
Individuals not aware of e-services17.039.0..
E-services of the Unemployment Insurance Fund (e.g. looking for a job, compilation of CV)Individuals aware of e-services88.764.7..
Individuals having used e-services11.07.4..
Individuals aware of e-services but not having used these77.757.3..
Individuals not aware of e-services11.335.3..
Paying for public services or paying state fees via Internet bankIndividuals aware of e-services88.678.5..
Individuals having used e-services33.641.1..
Individuals aware of e-services but not having used these55.037.4..
Individuals not aware of e-services11.421.5..
Websites of local governments (e.g. tallinn.ee; tartu.ee; kovtp.ee)Individuals aware of e-services91.181.2..
Individuals having used e-services55.650.4..
Individuals aware of e-services but not having used these35.530.8..
Individuals not aware of e-services8.918.8..
Posting opinions or taking part in public discussion with state or governmental authorities (e.g. osale.ee)Individuals aware of e-services60.641.6..
Individuals having used e-services4.23.5..
Individuals aware of e-services but not having used these56.538.0..
Individuals not aware of e-services39.458.4..
Paper-free ARK, excl. applying for driving licence (e.g. changing ownership, registering for tests)Individuals aware of e-services69.661.9..
Individuals having used e-services7.512.4..
Individuals aware of e-services but not having used these62.149.5..
Individuals not aware of e-services30.438.1..
Application for a construction permitIndividuals aware of e-services48.341.8..
Individuals having used e-services1.42.3..
Individuals aware of e-services but not having used these47.039.5..
Individuals not aware of e-services51.758.2..
Website www.ametlikudteadaanded.eeIndividuals aware of e-services60.151.0..
Individuals having used e-services15.313.0..
Individuals aware of e-services but not having used these44.838.1..
Individuals not aware of e-services39.949.0..
Website www.riigiteataja.eeIndividuals aware of e-services74.168.0..
Individuals having used e-services27.729.1..
Individuals aware of e-services but not having used these46.438.9..
Individuals not aware of e-services25.932.0..
Website www.eesti.eeIndividuals aware of e-services83.974.7..
Individuals having used e-services46.242.1..
Individuals aware of e-services but not having used these37.732.6..
Individuals not aware of e-services16.125.3..
Statewide journey planner (peatus.ee)Individuals aware of e-services75.871.5..
Individuals having used e-services37.639.8..
Individuals aware of e-services but not having used these38.231.7..
Individuals not aware of e-services24.228.5..
Mobile paying of parking feeIndividuals aware of e-services86.581.8..
Individuals having used e-services26.429.5..
Individuals aware of e-services but not having used these60.152.2..
Individuals not aware of e-services13.518.2..
The archive of Estonian Public Broadcasting (arhiiv.err.ee)Individuals aware of e-services61.860.8..
Individuals having used e-services18.126.0..
Individuals aware of e-services but not having used these43.734.7..
Individuals not aware of e-services38.239.2..
E-services of the State Forest Management Centre (rmk.ee)Individuals aware of e-services60.438.4..
Individuals having used e-services9.610.8..
Individuals aware of e-services but not having used these50.827.6..
Individuals not aware of e-services39.661.6..
Other (e.g. e-services of e-PRIA, Consumer Protection Board or Environmental Board)Individuals aware of e-services62.7....
Individuals having used e-services8.5....
Individuals aware of e-services but not having used these54.2....
Individuals not aware of e-services37.3....
Rural settlementSubmission of income tax return (e-Tax Board)Individuals aware of e-services98.197.9100.0
Individuals having used e-services65.970.4..
Individuals aware of e-services but not having used these32.227.5..
Individuals not aware of e-services1.92.10.0
Application for the social security benefits (e.g. family allowance, parental or unemployment benefit)Individuals aware of e-services78.269.865.5
Individuals having used e-services3.37.4..
Individuals aware of e-services but not having used these74.962.5..
Individuals not aware of e-services21.830.234.5
Application for a document of personal identification (passport, ID-card, digi-ID)Individuals aware of e-services81.884.285.8
Individuals having used e-services8.813.6..
Individuals aware of e-services but not having used these73.070.6..
Individuals not aware of e-services18.215.814.2
Application for driver's licenceIndividuals aware of e-services75.473.582.3
Individuals having used e-services5.04.4..
Individuals aware of e-services but not having used these70.469.0..
Individuals not aware of e-services24.626.517.7
Application for a certificate of birth or marriageIndividuals aware of e-services65.454.450.9
Individuals aware of e-services but not having used these64.953.1..
Individuals not aware of e-services34.645.649.1
E-services of public librariesIndividuals aware of e-services66.558.854.5
Individuals having used e-services10.612.1..
Individuals aware of e-services but not having used these55.946.7..
Individuals not aware of e-services33.541.245.5
Submission of the admissions application (e.g. SAIS)Individuals aware of e-services71.158.864.5
Individuals having used e-services3.54.5..
Individuals aware of e-services but not having used these67.654.4..
Individuals not aware of e-services28.941.235.5
Changing the address of the place of residence in the Population RegisterIndividuals aware of e-services64.356.055.9
Individuals having used e-services..5.2..
Individuals aware of e-services but not having used these62.750.8..
Individuals not aware of e-services35.744.044.1
Registering for state examinations, Request to have the results of final examinations sent by SMS or e-mailIndividuals aware of e-services....56.9
Individuals not aware of e-services....43.1
..registering for state examinationsIndividuals aware of e-services72.753.5..
Individuals having used e-services2.43.0..
Individuals aware of e-services but not having used these70.350.5..
Individuals not aware of e-services27.346.5..
..request to have the results of final examinations sent by SMS or e-mailIndividuals aware of e-services71.950.4..
Individuals having used e-services3.82.3..
Individuals aware of e-services but not having used these68.248.0..
Individuals not aware of e-services28.149.6..
Communication with the school, teacher (e.g. via eKool and/or e-mail)Individuals aware of e-services87.380.7..
Individuals having used e-services30.333.0..
Individuals aware of e-services but not having used these56.947.7..
Individuals not aware of e-services12.719.3..
Information system e-Notary (e.notar.ee)Individuals aware of e-services53.543.7..
Individuals having used e-services2.64.4..
Individuals aware of e-services but not having used these50.939.3..
Individuals not aware of e-services46.556.3..
The patient portal services of medical institutions (incl. making a doctor's appointment), digital prescriptionIndividuals aware of e-services....94.0
Individuals not aware of e-services....6.0
..the patient portal services of medical institutions (incl. making a doctor's appointment)Individuals aware of e-services78.676.7..
Individuals having used e-services16.715.4..
Individuals aware of e-services but not having used these61.961.3..
Individuals not aware of e-services21.423.3..
..digital prescriptionIndividuals aware of e-services96.090.2..
Individuals having used e-services60.056.3..
Individuals aware of e-services but not having used these36.034.0..
Individuals not aware of e-services4.09.8..
Application for the European Health Insurance CardIndividuals aware of e-services75.760.9..
Individuals having used e-services8.910.1..
Individuals aware of e-services but not having used these66.950.8..
Individuals not aware of e-services24.339.1..
E-services of the Unemployment Insurance Fund (e.g. looking for a job, compilation of CV)Individuals aware of e-services87.667.2..
Individuals having used e-services9.88.3..
Individuals aware of e-services but not having used these77.858.9..
Individuals not aware of e-services12.432.8..
Paying for public services or paying state fees via Internet bankIndividuals aware of e-services88.980.2..
Individuals having used e-services36.643.9..
Individuals aware of e-services but not having used these52.336.4..
Individuals not aware of e-services11.119.8..
Websites of local governments (e.g. tallinn.ee; tartu.ee; kovtp.ee)Individuals aware of e-services89.785.1..
Individuals having used e-services49.458.5..
Individuals aware of e-services but not having used these40.226.6..
Individuals not aware of e-services10.314.9..
Posting opinions or taking part in public discussion with state or governmental authorities (e.g. osale.ee)Individuals aware of e-services68.045.7..
Individuals having used e-services5.33.8..
Individuals aware of e-services but not having used these62.741.9..
Individuals not aware of e-services32.054.3..
Paper-free ARK, excl. applying for driving licence (e.g. changing ownership, registering for tests)Individuals aware of e-services78.069.8..
Individuals having used e-services11.913.5..
Individuals aware of e-services but not having used these66.056.2..
Individuals not aware of e-services22.030.2..
Application for a construction permitIndividuals aware of e-services58.650.2..
Individuals having used e-services..3.2..
Individuals aware of e-services but not having used these57.146.9..
Individuals not aware of e-services41.449.8..
Website www.ametlikudteadaanded.eeIndividuals aware of e-services72.656.2..
Individuals having used e-services20.116.0..
Individuals aware of e-services but not having used these52.540.2..
Individuals not aware of e-services27.443.8..
Website www.riigiteataja.eeIndividuals aware of e-services85.171.7..
Individuals having used e-services35.031.2..
Individuals aware of e-services but not having used these50.140.5..
Individuals not aware of e-services14.928.3..
Website www.eesti.eeIndividuals aware of e-services88.680.4..
Individuals having used e-services49.044.7..
Individuals aware of e-services but not having used these39.635.7..
Individuals not aware of e-services11.419.6..
Statewide journey planner (peatus.ee)Individuals aware of e-services75.671.5..
Individuals having used e-services32.033.4..
Individuals aware of e-services but not having used these43.638.2..
Individuals not aware of e-services24.428.5..
Mobile paying of parking feeIndividuals aware of e-services89.281.4..
Individuals having used e-services26.228.7..
Individuals aware of e-services but not having used these63.052.7..
Individuals not aware of e-services10.818.6..
The archive of Estonian Public Broadcasting (arhiiv.err.ee)Individuals aware of e-services63.570.7..
Individuals having used e-services16.631.7..
Individuals aware of e-services but not having used these46.939.0..
Individuals not aware of e-services36.529.3..
E-services of the State Forest Management Centre (rmk.ee)Individuals aware of e-services68.545.4..
Individuals having used e-services11.515.0..
Individuals aware of e-services but not having used these57.030.4..
Individuals not aware of e-services31.554.6..
Other (e.g. e-services of e-PRIA, Consumer Protection Board or Environmental Board)Individuals aware of e-services70.2....
Individuals having used e-services9.5....
Individuals aware of e-services but not having used these60.7....
Individuals not aware of e-services29.8....
Data extracted on 17 nov 2019 12:12 UTC (GMT) fromStatistika andmebaas

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