| Whole country | Submission of income tax return (e-Tax Board) | Individuals aware of e-services | | 98.8 | 96.6 | 99.3 |
| Individuals having used e-services | | 68.2 | 71.5 | .. |
| Individuals aware of e-services but not having used these | | 30.7 | 25.2 | .. |
| Individuals not aware of e-services | | 1.2 | 3.4 | 0.7 |
| Application for the social security benefits (e.g. family allowance, parental or unemployment benefit) | Individuals aware of e-services | | 81.3 | 66.8 | 62.1 |
| Individuals having used e-services | | 5.1 | 7.1 | .. |
| Individuals aware of e-services but not having used these | | 76.2 | 59.7 | .. |
| Individuals not aware of e-services | | 18.7 | 33.2 | 37.9 |
| Application for a document of personal identification (passport, ID-card, digi-ID) | Individuals aware of e-services | | 84.1 | 81.9 | 84.6 |
| Individuals having used e-services | | 11.3 | 16.7 | .. |
| Individuals aware of e-services but not having used these | | 72.8 | 65.2 | .. |
| Individuals not aware of e-services | | 15.9 | 18.1 | 15.4 |
| Application for driver's licence | Individuals aware of e-services | | 77.3 | 69.4 | 78.7 |
| Individuals having used e-services | | 3.6 | 4.6 | .. |
| Individuals aware of e-services but not having used these | | 73.7 | 64.8 | .. |
| Individuals not aware of e-services | | 22.7 | 30.6 | 21.3 |
| Application for a certificate of birth or marriage | Individuals aware of e-services | | 68.0 | 52.6 | 52.2 |
| Individuals having used e-services | | 1.3 | 1.5 | .. |
| Individuals aware of e-services but not having used these | | 66.7 | 51.1 | .. |
| Individuals not aware of e-services | | 32.0 | 47.4 | 47.8 |
| E-services of public libraries | Individuals aware of e-services | | 67.7 | 58.5 | 56.9 |
| Individuals having used e-services | | 17.0 | 14.9 | .. |
| Individuals aware of e-services but not having used these | | 50.6 | 43.6 | .. |
| Individuals not aware of e-services | | 32.3 | 41.5 | 43.1 |
| Submission of the admissions application (e.g. SAIS) | Individuals aware of e-services | | 72.5 | 59.4 | 64.8 |
| Individuals having used e-services | | 4.6 | 4.5 | .. |
| Individuals aware of e-services but not having used these | | 67.9 | 55.0 | .. |
| Individuals not aware of e-services | | 27.5 | 40.6 | 35.2 |
| Changing the address of the place of residence in the Population Register | Individuals aware of e-services | | 66.9 | 56.0 | 53.5 |
| Individuals having used e-services | | 2.8 | 6.0 | .. |
| Individuals aware of e-services but not having used these | | 64.1 | 49.9 | .. |
| Individuals not aware of e-services | | 33.1 | 44.0 | 46.5 |
| Registering for state examinations, Request to have the results of final examinations sent by SMS or e-mail | Individuals aware of e-services | | .. | .. | 58.6 |
| Individuals not aware of e-services | | .. | .. | 41.4 |
| ..registering for state examinations | Individuals aware of e-services | | 73.0 | 54.8 | .. |
| Individuals having used e-services | | 2.5 | 2.9 | .. |
| Individuals aware of e-services but not having used these | | 70.5 | 51.8 | .. |
| Individuals not aware of e-services | | 27.0 | 45.2 | .. |
| ..request to have the results of final examinations sent by SMS or e-mail | Individuals aware of e-services | | 70.9 | 50.9 | .. |
| Individuals having used e-services | | 3.2 | 2.4 | .. |
| Individuals aware of e-services but not having used these | | 67.6 | 48.5 | .. |
| Individuals not aware of e-services | | 29.1 | 49.1 | .. |
| Communication with the school, teacher (e.g. via eKool and/or e-mail) | Individuals aware of e-services | | 87.3 | 78.8 | .. |
| Individuals having used e-services | | 28.6 | 30.4 | .. |
| Individuals aware of e-services but not having used these | | 58.7 | 48.4 | .. |
| Individuals not aware of e-services | | 12.7 | 21.2 | .. |
| Information system e-Notary (e.notar.ee) | Individuals aware of e-services | | 53.7 | 41.5 | .. |
| Individuals having used e-services | | 3.7 | 4.3 | .. |
| Individuals aware of e-services but not having used these | | 50.0 | 37.2 | .. |
| Individuals not aware of e-services | | 46.3 | 58.5 | .. |
| The patient portal services of medical institutions (incl. making a doctor's appointment), digital prescription | Individuals aware of e-services | | .. | .. | 93.0 |
| Individuals not aware of e-services | | .. | .. | 7.0 |
| ..the patient portal services of medical institutions (incl. making a doctor's appointment) | Individuals aware of e-services | | 84.7 | 75.0 | .. |
| Individuals having used e-services | | 23.8 | 19.7 | .. |
| Individuals aware of e-services but not having used these | | 60.8 | 55.3 | .. |
| Individuals not aware of e-services | | 15.3 | 25.0 | .. |
| ..digital prescription | Individuals aware of e-services | | 96.8 | 90.8 | .. |
| Individuals having used e-services | | 64.8 | 56.3 | .. |
| Individuals aware of e-services but not having used these | | 32.0 | 34.6 | .. |
| Individuals not aware of e-services | | 3.2 | 9.2 | .. |
| Application for the European Health Insurance Card | Individuals aware of e-services | | 80.9 | 60.9 | .. |
| Individuals having used e-services | | 13.8 | 13.2 | .. |
| Individuals aware of e-services but not having used these | | 67.1 | 47.7 | .. |
| Individuals not aware of e-services | | 19.1 | 39.1 | .. |
| E-services of the Unemployment Insurance Fund (e.g. looking for a job, compilation of CV) | Individuals aware of e-services | | 88.4 | 65.5 | .. |
| Individuals having used e-services | | 10.7 | 7.7 | .. |
| Individuals aware of e-services but not having used these | | 77.7 | 57.8 | .. |
| Individuals not aware of e-services | | 11.6 | 34.5 | .. |
| Paying for public services or paying state fees via Internet bank | Individuals aware of e-services | | 88.7 | 79.0 | .. |
| Individuals having used e-services | | 34.5 | 42.0 | .. |
| Individuals aware of e-services but not having used these | | 54.2 | 37.1 | .. |
| Individuals not aware of e-services | | 11.3 | 21.0 | .. |
| Websites of local governments (e.g. tallinn.ee; tartu.ee; kovtp.ee) | Individuals aware of e-services | | 90.7 | 82.4 | .. |
| Individuals having used e-services | | 53.8 | 52.8 | .. |
| Individuals aware of e-services but not having used these | | 36.9 | 29.5 | .. |
| Individuals not aware of e-services | | 9.3 | 17.6 | .. |
| Posting opinions or taking part in public discussion with state or governmental authorities (e.g. osale.ee) | Individuals aware of e-services | | 62.8 | 42.8 | .. |
| Individuals having used e-services | | 4.5 | 3.6 | .. |
| Individuals aware of e-services but not having used these | | 58.3 | 39.2 | .. |
| Individuals not aware of e-services | | 37.2 | 57.2 | .. |
| Paper-free ARK, excl. applying for driving licence (e.g. changing ownership, registering for tests) | Individuals aware of e-services | | 72.1 | 64.3 | .. |
| Individuals having used e-services | | 8.8 | 12.7 | .. |
| Individuals aware of e-services but not having used these | | 63.3 | 51.5 | .. |
| Individuals not aware of e-services | | 27.9 | 35.7 | .. |
| Application for a construction permit | Individuals aware of e-services | | 51.3 | 44.3 | .. |
| Individuals having used e-services | | 1.4 | 2.5 | .. |
| Individuals aware of e-services but not having used these | | 49.9 | 41.8 | .. |
| Individuals not aware of e-services | | 48.7 | 55.7 | .. |
| Website www.ametlikudteadaanded.ee | Individuals aware of e-services | | 63.8 | 52.6 | .. |
| Individuals having used e-services | | 16.7 | 13.9 | .. |
| Individuals aware of e-services but not having used these | | 47.1 | 38.7 | .. |
| Individuals not aware of e-services | | 36.2 | 47.4 | .. |
| Website www.riigiteataja.ee | Individuals aware of e-services | | 77.3 | 69.1 | .. |
| Individuals having used e-services | | 29.8 | 29.8 | .. |
| Individuals aware of e-services but not having used these | | 47.5 | 39.4 | .. |
| Individuals not aware of e-services | | 22.7 | 30.9 | .. |
| Website www.eesti.ee | Individuals aware of e-services | | 85.3 | 76.4 | .. |
| Individuals having used e-services | | 47.0 | 42.9 | .. |
| Individuals aware of e-services but not having used these | | 38.2 | 33.6 | .. |
| Individuals not aware of e-services | | 14.7 | 23.6 | .. |
| Statewide journey planner (peatus.ee) | Individuals aware of e-services | | 75.8 | 71.5 | .. |
| Individuals having used e-services | | 35.9 | 37.8 | .. |
| Individuals aware of e-services but not having used these | | 39.8 | 33.7 | .. |
| Individuals not aware of e-services | | 24.2 | 28.5 | .. |
| Mobile paying of parking fee | Individuals aware of e-services | | 87.3 | 81.6 | .. |
| Individuals having used e-services | | 26.3 | 29.3 | .. |
| Individuals aware of e-services but not having used these | | 61.0 | 52.4 | .. |
| Individuals not aware of e-services | | 12.7 | 18.4 | .. |
| The archive of Estonian Public Broadcasting (arhiiv.err.ee) | Individuals aware of e-services | | 62.3 | 63.8 | .. |
| Individuals having used e-services | | 17.6 | 27.7 | .. |
| Individuals aware of e-services but not having used these | | 44.7 | 36.0 | .. |
| Individuals not aware of e-services | | 37.7 | 36.2 | .. |
| E-services of the State Forest Management Centre (rmk.ee) | Individuals aware of e-services | | 62.8 | 40.5 | .. |
| Individuals having used e-services | | 10.2 | 12.1 | .. |
| Individuals aware of e-services but not having used these | | 52.6 | 28.4 | .. |
| Individuals not aware of e-services | | 37.2 | 59.5 | .. |
| Other (e.g. e-services of e-PRIA, Consumer Protection Board or Environmental Board) | Individuals aware of e-services | | 64.9 | .. | .. |
| Individuals having used e-services | | 8.8 | .. | .. |
| Individuals aware of e-services but not having used these | | 56.1 | .. | .. |
| Individuals not aware of e-services | | 35.1 | .. | .. |
| Urban settlement | Submission of income tax return (e-Tax Board) | Individuals aware of e-services | | 99.2 | 96.1 | 99.0 |
| Individuals having used e-services | | 69.1 | 71.9 | .. |
| Individuals aware of e-services but not having used these | | 30.0 | 24.2 | .. |
| Individuals not aware of e-services | | 0.8 | 3.9 | 1.0 |
| Application for the social security benefits (e.g. family allowance, parental or unemployment benefit) | Individuals aware of e-services | | 82.6 | 65.5 | 60.7 |
| Individuals having used e-services | | 5.9 | 7.0 | .. |
| Individuals aware of e-services but not having used these | | 76.7 | 58.5 | .. |
| Individuals not aware of e-services | | 17.4 | 34.5 | 39.3 |
| Application for a document of personal identification (passport, ID-card, digi-ID) | Individuals aware of e-services | | 85.0 | 80.9 | 84.1 |
| Individuals having used e-services | | 12.4 | 18.0 | .. |
| Individuals aware of e-services but not having used these | | 72.7 | 62.9 | .. |
| Individuals not aware of e-services | | 15.0 | 19.1 | 15.9 |
| Application for driver's licence | Individuals aware of e-services | | 78.1 | 67.6 | 77.2 |
| Individuals having used e-services | | 3.0 | 4.6 | .. |
| Individuals aware of e-services but not having used these | | 75.0 | 63.0 | .. |
| Individuals not aware of e-services | | 21.9 | 32.4 | 22.8 |
| Application for a certificate of birth or marriage | Individuals aware of e-services | | 69.0 | 51.9 | 52.8 |
| Individuals having used e-services | | 1.6 | 1.6 | .. |
| Individuals aware of e-services but not having used these | | 67.4 | 50.3 | .. |
| Individuals not aware of e-services | | 31.0 | 48.1 | 47.2 |
| E-services of public libraries | Individuals aware of e-services | | 68.2 | 58.4 | 57.9 |
| Individuals having used e-services | | 19.7 | 16.1 | .. |
| Individuals aware of e-services but not having used these | | 48.4 | 42.2 | .. |
| Individuals not aware of e-services | | 31.8 | 41.6 | 42.1 |
| Submission of the admissions application (e.g. SAIS) | Individuals aware of e-services | | 73.2 | 59.7 | 64.9 |
| Individuals having used e-services | | 5.1 | 4.4 | .. |
| Individuals aware of e-services but not having used these | | 68.1 | 55.3 | .. |
| Individuals not aware of e-services | | 26.8 | 40.3 | 35.1 |
| Changing the address of the place of residence in the Population Register | Individuals aware of e-services | | 68.0 | 56.0 | 52.4 |
| Individuals having used e-services | | 3.3 | 6.4 | .. |
| Individuals aware of e-services but not having used these | | 64.7 | 49.6 | .. |
| Individuals not aware of e-services | | 32.0 | 44.0 | 47.6 |
| Registering for state examinations, Request to have the results of final examinations sent by SMS or e-mail | Individuals aware of e-services | | .. | .. | 59.4 |
| Individuals not aware of e-services | | .. | .. | 40.6 |
| ..registering for state examinations | Individuals aware of e-services | | 73.1 | 55.3 | .. |
| Individuals having used e-services | | 2.5 | 2.9 | .. |
| Individuals aware of e-services but not having used these | | 70.5 | 52.4 | .. |
| Individuals not aware of e-services | | 26.9 | 44.7 | .. |
| ..request to have the results of final examinations sent by SMS or e-mail | Individuals aware of e-services | | 70.4 | 51.2 | .. |
| Individuals having used e-services | | 3.0 | 2.4 | .. |
| Individuals aware of e-services but not having used these | | 67.4 | 48.8 | .. |
| Individuals not aware of e-services | | 29.6 | 48.8 | .. |
| Communication with the school, teacher (e.g. via eKool and/or e-mail) | Individuals aware of e-services | | 87.3 | 77.9 | .. |
| Individuals having used e-services | | 27.9 | 29.3 | .. |
| Individuals aware of e-services but not having used these | | 59.4 | 48.6 | .. |
| Individuals not aware of e-services | | 12.7 | 22.1 | .. |
| Information system e-Notary (e.notar.ee) | Individuals aware of e-services | | 53.8 | 40.5 | .. |
| Individuals having used e-services | | 4.2 | 4.2 | .. |
| Individuals aware of e-services but not having used these | | 49.6 | 36.3 | .. |
| Individuals not aware of e-services | | 46.2 | 59.5 | .. |
| The patient portal services of medical institutions (incl. making a doctor's appointment), digital prescription | Individuals aware of e-services | | .. | .. | 92.6 |
| Individuals not aware of e-services | | .. | .. | 7.4 |
| ..the patient portal services of medical institutions (incl. making a doctor's appointment) | Individuals aware of e-services | | 87.2 | 74.3 | .. |
| Individuals having used e-services | | 26.8 | 21.6 | .. |
| Individuals aware of e-services but not having used these | | 60.4 | 52.8 | .. |
| Individuals not aware of e-services | | 12.8 | 25.7 | .. |
| ..digital prescription | Individuals aware of e-services | | 97.2 | 91.1 | .. |
| Individuals having used e-services | | 66.8 | 56.3 | .. |
| Individuals aware of e-services but not having used these | | 30.3 | 34.8 | .. |
| Individuals not aware of e-services | | 2.8 | 8.9 | .. |
| Application for the European Health Insurance Card | Individuals aware of e-services | | 83.0 | 61.0 | .. |
| Individuals having used e-services | | 15.8 | 14.6 | .. |
| Individuals aware of e-services but not having used these | | 67.2 | 46.4 | .. |
| Individuals not aware of e-services | | 17.0 | 39.0 | .. |
| E-services of the Unemployment Insurance Fund (e.g. looking for a job, compilation of CV) | Individuals aware of e-services | | 88.7 | 64.7 | .. |
| Individuals having used e-services | | 11.0 | 7.4 | .. |
| Individuals aware of e-services but not having used these | | 77.7 | 57.3 | .. |
| Individuals not aware of e-services | | 11.3 | 35.3 | .. |
| Paying for public services or paying state fees via Internet bank | Individuals aware of e-services | | 88.6 | 78.5 | .. |
| Individuals having used e-services | | 33.6 | 41.1 | .. |
| Individuals aware of e-services but not having used these | | 55.0 | 37.4 | .. |
| Individuals not aware of e-services | | 11.4 | 21.5 | .. |
| Websites of local governments (e.g. tallinn.ee; tartu.ee; kovtp.ee) | Individuals aware of e-services | | 91.1 | 81.2 | .. |
| Individuals having used e-services | | 55.6 | 50.4 | .. |
| Individuals aware of e-services but not having used these | | 35.5 | 30.8 | .. |
| Individuals not aware of e-services | | 8.9 | 18.8 | .. |
| Posting opinions or taking part in public discussion with state or governmental authorities (e.g. osale.ee) | Individuals aware of e-services | | 60.6 | 41.6 | .. |
| Individuals having used e-services | | 4.2 | 3.5 | .. |
| Individuals aware of e-services but not having used these | | 56.5 | 38.0 | .. |
| Individuals not aware of e-services | | 39.4 | 58.4 | .. |
| Paper-free ARK, excl. applying for driving licence (e.g. changing ownership, registering for tests) | Individuals aware of e-services | | 69.6 | 61.9 | .. |
| Individuals having used e-services | | 7.5 | 12.4 | .. |
| Individuals aware of e-services but not having used these | | 62.1 | 49.5 | .. |
| Individuals not aware of e-services | | 30.4 | 38.1 | .. |
| Application for a construction permit | Individuals aware of e-services | | 48.3 | 41.8 | .. |
| Individuals having used e-services | | 1.4 | 2.3 | .. |
| Individuals aware of e-services but not having used these | | 47.0 | 39.5 | .. |
| Individuals not aware of e-services | | 51.7 | 58.2 | .. |
| Website www.ametlikudteadaanded.ee | Individuals aware of e-services | | 60.1 | 51.0 | .. |
| Individuals having used e-services | | 15.3 | 13.0 | .. |
| Individuals aware of e-services but not having used these | | 44.8 | 38.1 | .. |
| Individuals not aware of e-services | | 39.9 | 49.0 | .. |
| Website www.riigiteataja.ee | Individuals aware of e-services | | 74.1 | 68.0 | .. |
| Individuals having used e-services | | 27.7 | 29.1 | .. |
| Individuals aware of e-services but not having used these | | 46.4 | 38.9 | .. |
| Individuals not aware of e-services | | 25.9 | 32.0 | .. |
| Website www.eesti.ee | Individuals aware of e-services | | 83.9 | 74.7 | .. |
| Individuals having used e-services | | 46.2 | 42.1 | .. |
| Individuals aware of e-services but not having used these | | 37.7 | 32.6 | .. |
| Individuals not aware of e-services | | 16.1 | 25.3 | .. |
| Statewide journey planner (peatus.ee) | Individuals aware of e-services | | 75.8 | 71.5 | .. |
| Individuals having used e-services | | 37.6 | 39.8 | .. |
| Individuals aware of e-services but not having used these | | 38.2 | 31.7 | .. |
| Individuals not aware of e-services | | 24.2 | 28.5 | .. |
| Mobile paying of parking fee | Individuals aware of e-services | | 86.5 | 81.8 | .. |
| Individuals having used e-services | | 26.4 | 29.5 | .. |
| Individuals aware of e-services but not having used these | | 60.1 | 52.2 | .. |
| Individuals not aware of e-services | | 13.5 | 18.2 | .. |
| The archive of Estonian Public Broadcasting (arhiiv.err.ee) | Individuals aware of e-services | | 61.8 | 60.8 | .. |
| Individuals having used e-services | | 18.1 | 26.0 | .. |
| Individuals aware of e-services but not having used these | | 43.7 | 34.7 | .. |
| Individuals not aware of e-services | | 38.2 | 39.2 | .. |
| E-services of the State Forest Management Centre (rmk.ee) | Individuals aware of e-services | | 60.4 | 38.4 | .. |
| Individuals having used e-services | | 9.6 | 10.8 | .. |
| Individuals aware of e-services but not having used these | | 50.8 | 27.6 | .. |
| Individuals not aware of e-services | | 39.6 | 61.6 | .. |
| Other (e.g. e-services of e-PRIA, Consumer Protection Board or Environmental Board) | Individuals aware of e-services | | 62.7 | .. | .. |
| Individuals having used e-services | | 8.5 | .. | .. |
| Individuals aware of e-services but not having used these | | 54.2 | .. | .. |
| Individuals not aware of e-services | | 37.3 | .. | .. |
| Rural settlement | Submission of income tax return (e-Tax Board) | Individuals aware of e-services | | 98.1 | 97.9 | 100.0 |
| Individuals having used e-services | | 65.9 | 70.4 | .. |
| Individuals aware of e-services but not having used these | | 32.2 | 27.5 | .. |
| Individuals not aware of e-services | | 1.9 | 2.1 | 0.0 |
| Application for the social security benefits (e.g. family allowance, parental or unemployment benefit) | Individuals aware of e-services | | 78.2 | 69.8 | 65.5 |
| Individuals having used e-services | | 3.3 | 7.4 | .. |
| Individuals aware of e-services but not having used these | | 74.9 | 62.5 | .. |
| Individuals not aware of e-services | | 21.8 | 30.2 | 34.5 |
| Application for a document of personal identification (passport, ID-card, digi-ID) | Individuals aware of e-services | | 81.8 | 84.2 | 85.8 |
| Individuals having used e-services | | 8.8 | 13.6 | .. |
| Individuals aware of e-services but not having used these | | 73.0 | 70.6 | .. |
| Individuals not aware of e-services | | 18.2 | 15.8 | 14.2 |
| Application for driver's licence | Individuals aware of e-services | | 75.4 | 73.5 | 82.3 |
| Individuals having used e-services | | 5.0 | 4.4 | .. |
| Individuals aware of e-services but not having used these | | 70.4 | 69.0 | .. |
| Individuals not aware of e-services | | 24.6 | 26.5 | 17.7 |
| Application for a certificate of birth or marriage | Individuals aware of e-services | | 65.4 | 54.4 | 50.9 |
| Individuals aware of e-services but not having used these | | 64.9 | 53.1 | .. |
| Individuals not aware of e-services | | 34.6 | 45.6 | 49.1 |
| E-services of public libraries | Individuals aware of e-services | | 66.5 | 58.8 | 54.5 |
| Individuals having used e-services | | 10.6 | 12.1 | .. |
| Individuals aware of e-services but not having used these | | 55.9 | 46.7 | .. |
| Individuals not aware of e-services | | 33.5 | 41.2 | 45.5 |
| Submission of the admissions application (e.g. SAIS) | Individuals aware of e-services | | 71.1 | 58.8 | 64.5 |
| Individuals having used e-services | | 3.5 | 4.5 | .. |
| Individuals aware of e-services but not having used these | | 67.6 | 54.4 | .. |
| Individuals not aware of e-services | | 28.9 | 41.2 | 35.5 |
| Changing the address of the place of residence in the Population Register | Individuals aware of e-services | | 64.3 | 56.0 | 55.9 |
| Individuals having used e-services | | .. | 5.2 | .. |
| Individuals aware of e-services but not having used these | | 62.7 | 50.8 | .. |
| Individuals not aware of e-services | | 35.7 | 44.0 | 44.1 |
| Registering for state examinations, Request to have the results of final examinations sent by SMS or e-mail | Individuals aware of e-services | | .. | .. | 56.9 |
| Individuals not aware of e-services | | .. | .. | 43.1 |
| ..registering for state examinations | Individuals aware of e-services | | 72.7 | 53.5 | .. |
| Individuals having used e-services | | 2.4 | 3.0 | .. |
| Individuals aware of e-services but not having used these | | 70.3 | 50.5 | .. |
| Individuals not aware of e-services | | 27.3 | 46.5 | .. |
| ..request to have the results of final examinations sent by SMS or e-mail | Individuals aware of e-services | | 71.9 | 50.4 | .. |
| Individuals having used e-services | | 3.8 | 2.3 | .. |
| Individuals aware of e-services but not having used these | | 68.2 | 48.0 | .. |
| Individuals not aware of e-services | | 28.1 | 49.6 | .. |
| Communication with the school, teacher (e.g. via eKool and/or e-mail) | Individuals aware of e-services | | 87.3 | 80.7 | .. |
| Individuals having used e-services | | 30.3 | 33.0 | .. |
| Individuals aware of e-services but not having used these | | 56.9 | 47.7 | .. |
| Individuals not aware of e-services | | 12.7 | 19.3 | .. |
| Information system e-Notary (e.notar.ee) | Individuals aware of e-services | | 53.5 | 43.7 | .. |
| Individuals having used e-services | | 2.6 | 4.4 | .. |
| Individuals aware of e-services but not having used these | | 50.9 | 39.3 | .. |
| Individuals not aware of e-services | | 46.5 | 56.3 | .. |
| The patient portal services of medical institutions (incl. making a doctor's appointment), digital prescription | Individuals aware of e-services | | .. | .. | 94.0 |
| Individuals not aware of e-services | | .. | .. | 6.0 |
| ..the patient portal services of medical institutions (incl. making a doctor's appointment) | Individuals aware of e-services | | 78.6 | 76.7 | .. |
| Individuals having used e-services | | 16.7 | 15.4 | .. |
| Individuals aware of e-services but not having used these | | 61.9 | 61.3 | .. |
| Individuals not aware of e-services | | 21.4 | 23.3 | .. |
| ..digital prescription | Individuals aware of e-services | | 96.0 | 90.2 | .. |
| Individuals having used e-services | | 60.0 | 56.3 | .. |
| Individuals aware of e-services but not having used these | | 36.0 | 34.0 | .. |
| Individuals not aware of e-services | | 4.0 | 9.8 | .. |
| Application for the European Health Insurance Card | Individuals aware of e-services | | 75.7 | 60.9 | .. |
| Individuals having used e-services | | 8.9 | 10.1 | .. |
| Individuals aware of e-services but not having used these | | 66.9 | 50.8 | .. |
| Individuals not aware of e-services | | 24.3 | 39.1 | .. |
| E-services of the Unemployment Insurance Fund (e.g. looking for a job, compilation of CV) | Individuals aware of e-services | | 87.6 | 67.2 | .. |
| Individuals having used e-services | | 9.8 | 8.3 | .. |
| Individuals aware of e-services but not having used these | | 77.8 | 58.9 | .. |
| Individuals not aware of e-services | | 12.4 | 32.8 | .. |
| Paying for public services or paying state fees via Internet bank | Individuals aware of e-services | | 88.9 | 80.2 | .. |
| Individuals having used e-services | | 36.6 | 43.9 | .. |
| Individuals aware of e-services but not having used these | | 52.3 | 36.4 | .. |
| Individuals not aware of e-services | | 11.1 | 19.8 | .. |
| Websites of local governments (e.g. tallinn.ee; tartu.ee; kovtp.ee) | Individuals aware of e-services | | 89.7 | 85.1 | .. |
| Individuals having used e-services | | 49.4 | 58.5 | .. |
| Individuals aware of e-services but not having used these | | 40.2 | 26.6 | .. |
| Individuals not aware of e-services | | 10.3 | 14.9 | .. |
| Posting opinions or taking part in public discussion with state or governmental authorities (e.g. osale.ee) | Individuals aware of e-services | | 68.0 | 45.7 | .. |
| Individuals having used e-services | | 5.3 | 3.8 | .. |
| Individuals aware of e-services but not having used these | | 62.7 | 41.9 | .. |
| Individuals not aware of e-services | | 32.0 | 54.3 | .. |
| Paper-free ARK, excl. applying for driving licence (e.g. changing ownership, registering for tests) | Individuals aware of e-services | | 78.0 | 69.8 | .. |
| Individuals having used e-services | | 11.9 | 13.5 | .. |
| Individuals aware of e-services but not having used these | | 66.0 | 56.2 | .. |
| Individuals not aware of e-services | | 22.0 | 30.2 | .. |
| Application for a construction permit | Individuals aware of e-services | | 58.6 | 50.2 | .. |
| Individuals having used e-services | | .. | 3.2 | .. |
| Individuals aware of e-services but not having used these | | 57.1 | 46.9 | .. |
| Individuals not aware of e-services | | 41.4 | 49.8 | .. |
| Website www.ametlikudteadaanded.ee | Individuals aware of e-services | | 72.6 | 56.2 | .. |
| Individuals having used e-services | | 20.1 | 16.0 | .. |
| Individuals aware of e-services but not having used these | | 52.5 | 40.2 | .. |
| Individuals not aware of e-services | | 27.4 | 43.8 | .. |
| Website www.riigiteataja.ee | Individuals aware of e-services | | 85.1 | 71.7 | .. |
| Individuals having used e-services | | 35.0 | 31.2 | .. |
| Individuals aware of e-services but not having used these | | 50.1 | 40.5 | .. |
| Individuals not aware of e-services | | 14.9 | 28.3 | .. |
| Website www.eesti.ee | Individuals aware of e-services | | 88.6 | 80.4 | .. |
| Individuals having used e-services | | 49.0 | 44.7 | .. |
| Individuals aware of e-services but not having used these | | 39.6 | 35.7 | .. |
| Individuals not aware of e-services | | 11.4 | 19.6 | .. |
| Statewide journey planner (peatus.ee) | Individuals aware of e-services | | 75.6 | 71.5 | .. |
| Individuals having used e-services | | 32.0 | 33.4 | .. |
| Individuals aware of e-services but not having used these | | 43.6 | 38.2 | .. |
| Individuals not aware of e-services | | 24.4 | 28.5 | .. |
| Mobile paying of parking fee | Individuals aware of e-services | | 89.2 | 81.4 | .. |
| Individuals having used e-services | | 26.2 | 28.7 | .. |
| Individuals aware of e-services but not having used these | | 63.0 | 52.7 | .. |
| Individuals not aware of e-services | | 10.8 | 18.6 | .. |
| The archive of Estonian Public Broadcasting (arhiiv.err.ee) | Individuals aware of e-services | | 63.5 | 70.7 | .. |
| Individuals having used e-services | | 16.6 | 31.7 | .. |
| Individuals aware of e-services but not having used these | | 46.9 | 39.0 | .. |
| Individuals not aware of e-services | | 36.5 | 29.3 | .. |
| E-services of the State Forest Management Centre (rmk.ee) | Individuals aware of e-services | | 68.5 | 45.4 | .. |
| Individuals having used e-services | | 11.5 | 15.0 | .. |
| Individuals aware of e-services but not having used these | | 57.0 | 30.4 | .. |
| Individuals not aware of e-services | | 31.5 | 54.6 | .. |
| Other (e.g. e-services of e-PRIA, Consumer Protection Board or Environmental Board) | Individuals aware of e-services | | 70.2 | .. | .. |
| Individuals having used e-services | | 9.5 | .. | .. |
| Individuals aware of e-services but not having used these | | 60.7 | .. | .. |
| Individuals not aware of e-services | | 29.8 | .. | .. |