| Whole country | Registering for state examinations | Individuals having used e-services | | 10.5 | 10.6 |
| Individuals aware of e-services but not having used these | | 60.3 | 60.8 |
| Individuals not aware of e-services | | 29.1 | 28.5 |
| Request to have the results of final examinations sent by SMS or e-mail | Individuals having used e-services | | 9.9 | 11.8 |
| Individuals aware of e-services but not having used these | | 57.8 | 57.0 |
| Individuals not aware of e-services | | 32.2 | 31.1 |
| Submission of the admissions application (e.g. SAIS) | Individuals having used e-services | | 10.1 | 11.9 |
| Individuals aware of e-services but not having used these | | 58.9 | 57.6 |
| Individuals not aware of e-services | | 31.0 | 30.5 |
| Communication with the school, teacher (e.g. via eKool and/or e-mail) | Individuals having used e-services | | 37.1 | 39.6 |
| Individuals aware of e-services but not having used these | | 46.2 | 46.4 |
| Individuals not aware of e-services | | 16.7 | 14.0 |
| Application for the supplementary benefit for medicinal products from the Estonian Health Insurance Fund | Individuals having used e-services | | 5.7 | 5.6 |
| Individuals aware of e-services but not having used these | | 53.9 | 51.9 |
| Individuals not aware of e-services | | 40.4 | 42.5 |
| The patient portal services of medical institutions (incl. making a doctor's appointment) | Individuals having used e-services | | 16.7 | 20.0 |
| Individuals aware of e-services but not having used these | | 52.6 | 56.2 |
| Individuals not aware of e-services | | 30.7 | 23.9 |
| Digital prescription | Individuals having used e-services | | 49.5 | 62.3 |
| Individuals aware of e-services but not having used these | | 40.7 | 31.3 |
| Individuals not aware of e-services | | 9.8 | 6.5 |
| Application for the European Health Insurance Card | Individuals having used e-services | | 16.5 | 20.1 |
| Individuals aware of e-services but not having used these | | 51.8 | 49.3 |
| Individuals not aware of e-services | | 31.7 | 30.6 |
| Application for the family allowance or parental benefit | Individuals having used e-services | | 5.4 | 6.5 |
| Individuals aware of e-services but not having used these | | 55.3 | 52.8 |
| Individuals not aware of e-services | | 39.2 | 40.6 |
| Submission of income tax return (e-Tax Board) | Individuals having used e-services | | 64.8 | 71.2 |
| Individuals aware of e-services but not having used these | | 27.6 | 24.2 |
| Individuals not aware of e-services | | 7.5 | 4.6 |
| E-voting/e-election | Individuals having used e-services | | 27.6 | 40.0 |
| Individuals aware of e-services but not having used these | | 65.3 | 54.1 |
| Individuals not aware of e-services | | 7.1 | 5.9 |
| Paying for public services or paying state fees via Internet bank | Individuals having used e-services | | 47.5 | 54.8 |
| Individuals aware of e-services but not having used these | | 38.9 | 34.4 |
| Individuals not aware of e-services | | 13.5 | 10.8 |
| Application for a document of personal identification (passport, ID-card, digi-ID) | Individuals having used e-services | | 13.7 | 13.7 |
| Individuals aware of e-services but not having used these | | 65.4 | 65.1 |
| Individuals not aware of e-services | | 21.0 | 21.1 |
| Paperfree ARK | Individuals having used e-services | | 14.6 | 15.0 |
| Individuals aware of e-services but not having used these | | 51.6 | 55.3 |
| Individuals not aware of e-services | | 33.8 | 29.7 |
| Application for a certificate of birth or marriage | Individuals having used e-services | | 1.6 | 2.0 |
| Individuals aware of e-services but not having used these | | 56.6 | 57.0 |
| Individuals not aware of e-services | | 41.8 | 41.0 |
| Changing the address of the place of residence in the Population Register | Individuals having used e-services | | 2.9 | 4.1 |
| Individuals aware of e-services but not having used these | | 55.1 | 55.3 |
| Individuals not aware of e-services | | 42.0 | 40.5 |
| Application for a construction permit | Individuals having used e-services | | 1.9 | 1.7 |
| Individuals aware of e-services but not having used these | | 48.2 | 45.9 |
| Individuals not aware of e-services | | 49.9 | 52.4 |
| Posting opinions or taking part in public discussion with state or governmental authorities (e.g. osale.ee) | Individuals having used e-services | | 3.9 | 3.7 |
| Individuals aware of e-services but not having used these | | 49.8 | 50.1 |
| Individuals not aware of e-services | | 46.3 | 46.2 |
| E-services of the Unemployment Insurance Fund (e.g. looking for a job, compilation of CV) | Individuals having used e-services | | 15.9 | 15.8 |
| Individuals aware of e-services but not having used these | | 56.9 | 62.5 |
| Individuals not aware of e-services | | 27.2 | 21.7 |
| Website www.eesti.ee | Individuals having used e-services | | 43.6 | 47.6 |
| Individuals aware of e-services but not having used these | | 32.8 | 33.8 |
| Individuals not aware of e-services | | 23.6 | 18.6 |
| Website www.ametlikudteadaanded.ee | Individuals having used e-services | | 24.4 | 26.4 |
| Individuals aware of e-services but not having used these | | 40.0 | 42.0 |
| Individuals not aware of e-services | | 35.6 | 31.6 |
| Website www.riigiteataja.ee | Individuals having used e-services | | 39.1 | 39.2 |
| Individuals aware of e-services but not having used these | | 37.2 | 38.9 |
| Individuals not aware of e-services | | 23.8 | 21.9 |
| Other (e.g. public transportation, local government, libraries) | Individuals having used e-services | | 46.9 | 52.3 |
| Individuals aware of e-services but not having used these | | 32.6 | 29.9 |
| Individuals not aware of e-services | | 20.5 | 17.8 |
| Urban settlement | Registering for state examinations | Individuals having used e-services | | 11.3 | 11.6 |
| Individuals aware of e-services but not having used these | | 58.0 | 58.6 |
| Individuals not aware of e-services | | 30.7 | 29.9 |
| Request to have the results of final examinations sent by SMS or e-mail | Individuals having used e-services | | 10.3 | 12.8 |
| Individuals aware of e-services but not having used these | | 56.1 | 55.0 |
| Individuals not aware of e-services | | 33.6 | 32.3 |
| Submission of the admissions application (e.g. SAIS) | Individuals having used e-services | | 10.7 | 13.0 |
| Individuals aware of e-services but not having used these | | 56.7 | 56.5 |
| Individuals not aware of e-services | | 32.5 | 30.5 |
| Communication with the school, teacher (e.g. via eKool and/or e-mail) | Individuals having used e-services | | 35.9 | 39.3 |
| Individuals aware of e-services but not having used these | | 45.7 | 45.9 |
| Individuals not aware of e-services | | 18.3 | 14.9 |
| Application for the supplementary benefit for medicinal products from the Estonian Health Insurance Fund | Individuals having used e-services | | 6.6 | 6.3 |
| Individuals aware of e-services but not having used these | | 51.8 | 52.8 |
| Individuals not aware of e-services | | 41.7 | 40.9 |
| The patient portal services of medical institutions (incl. making a doctor's appointment) | Individuals having used e-services | | 17.8 | 22.6 |
| Individuals aware of e-services but not having used these | | 51.3 | 55.5 |
| Individuals not aware of e-services | | 30.9 | 21.9 |
| Digital prescription | Individuals having used e-services | | 48.2 | 64.2 |
| Individuals aware of e-services but not having used these | | 40.8 | 29.2 |
| Individuals not aware of e-services | | 11.0 | 6.6 |
| Application for the European Health Insurance Card | Individuals having used e-services | | 17.4 | 21.3 |
| Individuals aware of e-services but not having used these | | 51.3 | 49.7 |
| Individuals not aware of e-services | | 31.3 | 29.0 |
| Application for the family allowance or parental benefit | Individuals having used e-services | | 6.0 | 7.0 |
| Individuals aware of e-services but not having used these | | 53.5 | 53.1 |
| Individuals not aware of e-services | | 40.5 | 39.9 |
| Submission of income tax return (e-Tax Board) | Individuals having used e-services | | 64.8 | 72.2 |
| Individuals aware of e-services but not having used these | | 26.7 | 22.8 |
| Individuals not aware of e-services | | 8.5 | 5.0 |
| E-voting/e-election | Individuals having used e-services | | 26.5 | 38.0 |
| Individuals aware of e-services but not having used these | | 65.2 | 54.8 |
| Individuals not aware of e-services | | 8.4 | 7.2 |
| Paying for public services or paying state fees via Internet bank | Individuals having used e-services | | 44.8 | 54.2 |
| Individuals aware of e-services but not having used these | | 40.2 | 34.3 |
| Individuals not aware of e-services | | 15.1 | 11.6 |
| Application for a document of personal identification (passport, ID-card, digi-ID) | Individuals having used e-services | | 14.2 | 15.1 |
| Individuals aware of e-services but not having used these | | 63.4 | 64.2 |
| Individuals not aware of e-services | | 22.3 | 20.7 |
| Paperfree ARK | Individuals having used e-services | | 13.7 | 15.3 |
| Individuals aware of e-services but not having used these | | 49.4 | 54.2 |
| Individuals not aware of e-services | | 36.8 | 30.4 |
| Application for a certificate of birth or marriage | Individuals having used e-services | | 1.8 | 2.2 |
| Individuals aware of e-services but not having used these | | 55.1 | 58.3 |
| Individuals not aware of e-services | | 43.1 | 39.4 |
| Changing the address of the place of residence in the Population Register | Individuals having used e-services | | 2.8 | 4.8 |
| Individuals aware of e-services but not having used these | | 54.5 | 56.6 |
| Individuals not aware of e-services | | 42.7 | 38.6 |
| Application for a construction permit | Individuals having used e-services | | 1.8 | 1.7 |
| Individuals aware of e-services but not having used these | | 47.2 | 45.7 |
| Individuals not aware of e-services | | 50.9 | 52.6 |
| Posting opinions or taking part in public discussion with state or governmental authorities (e.g. osale.ee) | Individuals having used e-services | | 3.7 | 3.3 |
| Individuals aware of e-services but not having used these | | 49.5 | 49.0 |
| Individuals not aware of e-services | | 46.8 | 47.7 |
| E-services of the Unemployment Insurance Fund (e.g. looking for a job, compilation of CV) | Individuals having used e-services | | 15.7 | 16.2 |
| Individuals aware of e-services but not having used these | | 55.0 | 61.5 |
| Individuals not aware of e-services | | 29.2 | 22.3 |
| Website www.eesti.ee | Individuals having used e-services | | 43.0 | 47.3 |
| Individuals aware of e-services but not having used these | | 32.8 | 33.0 |
| Individuals not aware of e-services | | 24.2 | 19.6 |
| Website www.ametlikudteadaanded.ee | Individuals having used e-services | | 23.3 | 26.3 |
| Individuals aware of e-services but not having used these | | 39.0 | 40.3 |
| Individuals not aware of e-services | | 37.7 | 33.4 |
| Website www.riigiteataja.ee | Individuals having used e-services | | 38.3 | 39.7 |
| Individuals aware of e-services but not having used these | | 35.4 | 36.2 |
| Individuals not aware of e-services | | 26.2 | 24.0 |
| Other (e.g. public transportation, local government, libraries) | Individuals having used e-services | | 44.1 | 53.9 |
| Individuals aware of e-services but not having used these | | 32.8 | 27.0 |
| Individuals not aware of e-services | | 23.1 | 19.1 |
| Rural settlement | Registering for state examinations | Individuals having used e-services | | 8.8 | 8.4 |
| Individuals aware of e-services but not having used these | | 65.5 | 66.3 |
| Individuals not aware of e-services | | 25.6 | 25.3 |
| Request to have the results of final examinations sent by SMS or e-mail | Individuals having used e-services | | 9.2 | 9.6 |
| Individuals aware of e-services but not having used these | | 61.6 | 62.0 |
| Individuals not aware of e-services | | 29.2 | 28.4 |
| Submission of the admissions application (e.g. SAIS) | Individuals having used e-services | | 8.6 | 9.2 |
| Individuals aware of e-services but not having used these | | 63.7 | 60.1 |
| Individuals not aware of e-services | | 27.7 | 30.6 |
| Communication with the school, teacher (e.g. via eKool and/or e-mail) | Individuals having used e-services | | 39.6 | 40.2 |
| Individuals aware of e-services but not having used these | | 47.3 | 47.8 |
| Individuals not aware of e-services | | 13.2 | 11.9 |
| Application for the supplementary benefit for medicinal products from the Estonian Health Insurance Fund | Individuals having used e-services | | 3.8 | 3.8 |
| Individuals aware of e-services but not having used these | | 58.6 | 49.8 |
| Individuals not aware of e-services | | 37.6 | 46.4 |
| The patient portal services of medical institutions (incl. making a doctor's appointment) | Individuals having used e-services | | 14.3 | 13.6 |
| Individuals aware of e-services but not having used these | | 55.3 | 57.8 |
| Individuals not aware of e-services | | 30.4 | 28.6 |
| Digital prescription | Individuals having used e-services | | 52.5 | 57.7 |
| Individuals aware of e-services but not having used these | | 40.3 | 36.2 |
| Individuals not aware of e-services | | 7.3 | 6.1 |
| Application for the European Health Insurance Card | Individuals having used e-services | | 14.5 | 17.1 |
| Individuals aware of e-services but not having used these | | 52.9 | 48.3 |
| Individuals not aware of e-services | | 32.6 | 34.7 |
| Application for the family allowance or parental benefit | Individuals having used e-services | | 4.2 | 5.4 |
| Individuals aware of e-services but not having used these | | 59.3 | 52.1 |
| Individuals not aware of e-services | | 36.4 | 42.5 |
| Submission of income tax return (e-Tax Board) | Individuals having used e-services | | 65.0 | 68.7 |
| Individuals aware of e-services but not having used these | | 29.7 | 27.6 |
| Individuals not aware of e-services | | 5.3 | 3.7 |
| E-voting/e-election | Individuals having used e-services | | 30.2 | 44.8 |
| Individuals aware of e-services but not having used these | | 65.6 | 52.4 |
| Individuals not aware of e-services | | 4.2 | 2.8 |
| Paying for public services or paying state fees via Internet bank | Individuals having used e-services | | 53.6 | 56.3 |
| Individuals aware of e-services but not having used these | | 36.2 | 34.8 |
| Individuals not aware of e-services | | 10.2 | 8.9 |
| Application for a document of personal identification (passport, ID-card, digi-ID) | Individuals having used e-services | | 12.4 | 10.5 |
| Individuals aware of e-services but not having used these | | 69.7 | 67.4 |
| Individuals not aware of e-services | | 17.9 | 22.1 |
| Paperfree ARK | Individuals having used e-services | | 16.7 | 14.1 |
| Individuals aware of e-services but not having used these | | 56.2 | 57.7 |
| Individuals not aware of e-services | | 27.1 | 28.2 |
| Application for a certificate of birth or marriage | Individuals aware of e-services but not having used these | | 59.8 | 53.9 |
| Individuals not aware of e-services | | 39.0 | 44.8 |
| Changing the address of the place of residence in the Population Register | Individuals having used e-services | | 3.2 | 2.5 |
| Individuals aware of e-services but not having used these | | 56.4 | 52.2 |
| Individuals not aware of e-services | | 40.4 | 45.3 |
| Application for a construction permit | Individuals aware of e-services but not having used these | | 50.2 | 46.3 |
| Individuals not aware of e-services | | 47.8 | 52.2 |
| Posting opinions or taking part in public discussion with state or governmental authorities (e.g. osale.ee) | Individuals having used e-services | | 4.3 | 4.4 |
| Individuals aware of e-services but not having used these | | 50.4 | 52.9 |
| Individuals not aware of e-services | | 45.3 | 42.7 |
| E-services of the Unemployment Insurance Fund (e.g. looking for a job, compilation of CV) | Individuals having used e-services | | 16.3 | 14.9 |
| Individuals aware of e-services but not having used these | | 61.1 | 64.8 |
| Individuals not aware of e-services | | 22.6 | 20.2 |
| Website www.eesti.ee | Individuals having used e-services | | 45.0 | 48.2 |
| Individuals aware of e-services but not having used these | | 32.7 | 35.7 |
| Individuals not aware of e-services | | 22.3 | 16.1 |
| Website www.ametlikudteadaanded.ee | Individuals having used e-services | | 26.7 | 26.8 |
| Individuals aware of e-services but not having used these | | 42.2 | 46.0 |
| Individuals not aware of e-services | | 31.1 | 27.2 |
| Website www.riigiteataja.ee | Individuals having used e-services | | 40.6 | 37.8 |
| Individuals aware of e-services but not having used these | | 41.0 | 45.5 |
| Individuals not aware of e-services | | 18.4 | 16.7 |
| Other (e.g. public transportation, local government, libraries) | Individuals having used e-services | | 53.1 | 48.3 |
| Individuals aware of e-services but not having used these | | 32.1 | 37.1 |
| Individuals not aware of e-services | | 14.7 | 14.6 |