| Economic activities total | Total | Concern related to data confidentiality and security | | 8.0 |
| Electronic procedures are too complicated and/or too time consuming | | 12.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 34.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.6 |
| 10-19 | Concern related to data confidentiality and security | | 8.4 |
| Electronic procedures are too complicated and/or too time consuming | | 13.1 |
| Electronic procedures still require exchange of paper mail or personal visits | | 35.1 |
| Non-awareness of availability of electronic procedures of public authorities | | 6.6 |
| 20-49 | Concern related to data confidentiality and security | | 8.3 |
| Electronic procedures are too complicated and/or too time consuming | | 12.5 |
| Electronic procedures still require exchange of paper mail or personal visits | | 34.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.7 |
| 50-99 | Concern related to data confidentiality and security | | 5.6 |
| Electronic procedures are too complicated and/or too time consuming | | 12.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 32.2 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.2 |
| 100-249 | Concern related to data confidentiality and security | | 6.7 |
| Electronic procedures are too complicated and/or too time consuming | | 11.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 29.6 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.6 |
| 250 and more | Concern related to data confidentiality and security | | 9.5 |
| Electronic procedures are too complicated and/or too time consuming | | 13.1 |
| Electronic procedures still require exchange of paper mail or personal visits | | 43.1 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.8 |
| Agriculture, forestry and fishing | Total | Concern related to data confidentiality and security | | 7.9 |
| Electronic procedures are too complicated and/or too time consuming | | 5.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 40.2 |
| Non-awareness of availability of electronic procedures of public authorities | | 6.4 |
| 10-19 | Concern related to data confidentiality and security | | 6.7 |
| Electronic procedures are too complicated and/or too time consuming | | 3.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 36.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 10.0 |
| 20-49 | Concern related to data confidentiality and security | | 12.1 |
| Electronic procedures are too complicated and/or too time consuming | | 6.1 |
| Electronic procedures still require exchange of paper mail or personal visits | | 45.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.0 |
| 50-99 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 10.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 35.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.6 |
| 100-249 | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| 250 and more | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| Mining and quarrying | Total | Concern related to data confidentiality and security | | 4.1 |
| Electronic procedures are too complicated and/or too time consuming | | 4.5 |
| Electronic procedures still require exchange of paper mail or personal visits | | 23.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 10-19 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 22.2 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 20-49 | Concern related to data confidentiality and security | | 10.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 10.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 50-99 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 14.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 42.9 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 100-249 | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| 250 and more | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| Manufacturing | Total | Concern related to data confidentiality and security | | 7.0 |
| Electronic procedures are too complicated and/or too time consuming | | 11.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 31.1 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.2 |
| 10-19 | Concern related to data confidentiality and security | | 8.7 |
| Electronic procedures are too complicated and/or too time consuming | | 9.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 33.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 6.5 |
| 20-49 | Concern related to data confidentiality and security | | 5.9 |
| Electronic procedures are too complicated and/or too time consuming | | 12.6 |
| Electronic procedures still require exchange of paper mail or personal visits | | 29.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.6 |
| 50-99 | Concern related to data confidentiality and security | | 6.8 |
| Electronic procedures are too complicated and/or too time consuming | | 11.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 28.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.4 |
| 100-249 | Concern related to data confidentiality and security | | 2.8 |
| Electronic procedures are too complicated and/or too time consuming | | 10.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 27.1 |
| Non-awareness of availability of electronic procedures of public authorities | | 1.4 |
| 250 and more | Concern related to data confidentiality and security | | 14.3 |
| Electronic procedures are too complicated and/or too time consuming | | 16.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 46.9 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.1 |
| Electricity, gas, steam and air conditioning supply | Total | Concern related to data confidentiality and security | | 5.5 |
| Electronic procedures are too complicated and/or too time consuming | | 28.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 31.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.2 |
| 10-19 | Concern related to data confidentiality and security | | 11.1 |
| Electronic procedures are too complicated and/or too time consuming | | 55.6 |
| Electronic procedures still require exchange of paper mail or personal visits | | 33.3 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 20-49 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 10.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 30.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 50-99 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 0.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 100-249 | Concern related to data confidentiality and security | | 14.3 |
| Electronic procedures are too complicated and/or too time consuming | | 14.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 42.9 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 250 and more | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 66.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 66.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 66.7 |
| Water collection, treatment and supply | Total | Concern related to data confidentiality and security | | 15.2 |
| Electronic procedures are too complicated and/or too time consuming | | 14.1 |
| Electronic procedures still require exchange of paper mail or personal visits | | 47.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 9.9 |
| 10-19 | Concern related to data confidentiality and security | | 30.0 |
| Electronic procedures are too complicated and/or too time consuming | | 10.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 60.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 20.0 |
| 20-49 | Concern related to data confidentiality and security | | 5.6 |
| Electronic procedures are too complicated and/or too time consuming | | 16.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 38.9 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.6 |
| 50-99 | Concern related to data confidentiality and security | | 12.5 |
| Electronic procedures are too complicated and/or too time consuming | | 12.5 |
| Electronic procedures still require exchange of paper mail or personal visits | | 50.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 100-249 | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| 250 and more | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| Construction | Total | Concern related to data confidentiality and security | | 7.8 |
| Electronic procedures are too complicated and/or too time consuming | | 16.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 39.1 |
| Non-awareness of availability of electronic procedures of public authorities | | 7.5 |
| 10-19 | Concern related to data confidentiality and security | | 6.5 |
| Electronic procedures are too complicated and/or too time consuming | | 17.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 42.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 9.8 |
| 20-49 | Concern related to data confidentiality and security | | 9.1 |
| Electronic procedures are too complicated and/or too time consuming | | 15.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 33.3 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.0 |
| 50-99 | Concern related to data confidentiality and security | | 10.4 |
| Electronic procedures are too complicated and/or too time consuming | | 16.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 34.3 |
| Non-awareness of availability of electronic procedures of public authorities | | 9.0 |
| 100-249 | Concern related to data confidentiality and security | | 15.4 |
| Electronic procedures are too complicated and/or too time consuming | | 7.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 46.2 |
| Non-awareness of availability of electronic procedures of public authorities | | 7.7 |
| 250 and more | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 71.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| Wholesale and retail trade; repair of motor vehicles and motorcycles | Total | Concern related to data confidentiality and security | | 9.8 |
| Electronic procedures are too complicated and/or too time consuming | | 15.6 |
| Electronic procedures still require exchange of paper mail or personal visits | | 33.1 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.6 |
| 10-19 | Concern related to data confidentiality and security | | 11.2 |
| Electronic procedures are too complicated and/or too time consuming | | 16.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 31.9 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.4 |
| 20-49 | Concern related to data confidentiality and security | | 9.5 |
| Electronic procedures are too complicated and/or too time consuming | | 15.9 |
| Electronic procedures still require exchange of paper mail or personal visits | | 33.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.3 |
| 50-99 | Concern related to data confidentiality and security | | 2.7 |
| Electronic procedures are too complicated and/or too time consuming | | 12.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 40.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 2.6 |
| 100-249 | Concern related to data confidentiality and security | | 8.7 |
| Electronic procedures are too complicated and/or too time consuming | | 13.8 |
| Electronic procedures still require exchange of paper mail or personal visits | | 29.8 |
| Non-awareness of availability of electronic procedures of public authorities | | 6.8 |
| 250 and more | Concern related to data confidentiality and security | | 11.1 |
| Electronic procedures are too complicated and/or too time consuming | | 7.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 40.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.7 |
| Transportation and storage | Total | Concern related to data confidentiality and security | | 11.5 |
| Electronic procedures are too complicated and/or too time consuming | | 15.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 40.2 |
| Non-awareness of availability of electronic procedures of public authorities | | 7.9 |
| 10-19 | Concern related to data confidentiality and security | | 10.4 |
| Electronic procedures are too complicated and/or too time consuming | | 13.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 41.8 |
| Non-awareness of availability of electronic procedures of public authorities | | 7.5 |
| 20-49 | Concern related to data confidentiality and security | | 16.1 |
| Electronic procedures are too complicated and/or too time consuming | | 17.9 |
| Electronic procedures still require exchange of paper mail or personal visits | | 39.3 |
| Non-awareness of availability of electronic procedures of public authorities | | 10.7 |
| 50-99 | Concern related to data confidentiality and security | | 5.7 |
| Electronic procedures are too complicated and/or too time consuming | | 11.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 41.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 100-249 | Concern related to data confidentiality and security | | 9.1 |
| Electronic procedures are too complicated and/or too time consuming | | 24.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 27.3 |
| Non-awareness of availability of electronic procedures of public authorities | | 9.1 |
| 250 and more | Concern related to data confidentiality and security | | 8.3 |
| Electronic procedures are too complicated and/or too time consuming | | 25.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 41.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 16.7 |
| Accommodation and food service activities | Total | Concern related to data confidentiality and security | | 5.1 |
| Electronic procedures are too complicated and/or too time consuming | | 6.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 34.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.4 |
| 10-19 | Concern related to data confidentiality and security | | 4.6 |
| Electronic procedures are too complicated and/or too time consuming | | 5.5 |
| Electronic procedures still require exchange of paper mail or personal visits | | 31.1 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.6 |
| 20-49 | Concern related to data confidentiality and security | | 5.6 |
| Electronic procedures are too complicated and/or too time consuming | | 5.6 |
| Electronic procedures still require exchange of paper mail or personal visits | | 44.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 2.8 |
| 50-99 | Concern related to data confidentiality and security | | 2.8 |
| Electronic procedures are too complicated and/or too time consuming | | 8.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 22.2 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 100-249 | Concern related to data confidentiality and security | | 14.7 |
| Electronic procedures are too complicated and/or too time consuming | | 14.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 36.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 250 and more | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 66.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| Information and communication | Total | Concern related to data confidentiality and security | | 5.4 |
| Electronic procedures are too complicated and/or too time consuming | | 8.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 27.3 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.3 |
| 10-19 | Concern related to data confidentiality and security | | 5.8 |
| Electronic procedures are too complicated and/or too time consuming | | 8.9 |
| Electronic procedures still require exchange of paper mail or personal visits | | 24.9 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.6 |
| 20-49 | Concern related to data confidentiality and security | | 4.9 |
| Electronic procedures are too complicated and/or too time consuming | | 6.5 |
| Electronic procedures still require exchange of paper mail or personal visits | | 30.6 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.0 |
| 50-99 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 10.8 |
| Electronic procedures still require exchange of paper mail or personal visits | | 37.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 100-249 | Concern related to data confidentiality and security | | 10.0 |
| Electronic procedures are too complicated and/or too time consuming | | 5.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 15.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 250 and more | Concern related to data confidentiality and security | | 14.3 |
| Electronic procedures are too complicated and/or too time consuming | | 14.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 28.6 |
| Non-awareness of availability of electronic procedures of public authorities | | 14.3 |
| Financial and insurance activities | Total | Concern related to data confidentiality and security | | 5.3 |
| Electronic procedures are too complicated and/or too time consuming | | 11.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 29.6 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.5 |
| 10-19 | Concern related to data confidentiality and security | | 6.5 |
| Electronic procedures are too complicated and/or too time consuming | | 16.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 28.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 6.8 |
| 20-49 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 9.9 |
| Electronic procedures still require exchange of paper mail or personal visits | | 37.9 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.3 |
| 50-99 | Concern related to data confidentiality and security | | 9.1 |
| Electronic procedures are too complicated and/or too time consuming | | 9.1 |
| Electronic procedures still require exchange of paper mail or personal visits | | 9.1 |
| Non-awareness of availability of electronic procedures of public authorities | | 9.1 |
| 100-249 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 40.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 250 and more | Concern related to data confidentiality and security | | 16.7 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 33.3 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| Real estate activities | Total | Concern related to data confidentiality and security | | 7.6 |
| Electronic procedures are too complicated and/or too time consuming | | 17.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 39.3 |
| Non-awareness of availability of electronic procedures of public authorities | | 9.5 |
| 10-19 | Concern related to data confidentiality and security | | 8.1 |
| Electronic procedures are too complicated and/or too time consuming | | 16.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 43.2 |
| Non-awareness of availability of electronic procedures of public authorities | | 10.8 |
| 20-49 | Concern related to data confidentiality and security | | 7.7 |
| Electronic procedures are too complicated and/or too time consuming | | 23.1 |
| Electronic procedures still require exchange of paper mail or personal visits | | 30.8 |
| Non-awareness of availability of electronic procedures of public authorities | | 7.7 |
| 50-99 | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| 100-249 | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| Professional-, scientific and technical activity | Total | Concern related to data confidentiality and security | | 5.1 |
| Electronic procedures are too complicated and/or too time consuming | | 12.6 |
| Electronic procedures still require exchange of paper mail or personal visits | | 32.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.0 |
| 10-19 | Concern related to data confidentiality and security | | 6.7 |
| Electronic procedures are too complicated and/or too time consuming | | 13.8 |
| Electronic procedures still require exchange of paper mail or personal visits | | 30.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 3.3 |
| 20-49 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 9.1 |
| Electronic procedures still require exchange of paper mail or personal visits | | 36.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 50-99 | Concern related to data confidentiality and security | | 4.0 |
| Electronic procedures are too complicated and/or too time consuming | | 12.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 28.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 8.0 |
| 100-249 | Concern related to data confidentiality and security | | 18.2 |
| Electronic procedures are too complicated and/or too time consuming | | 18.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 36.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 9.1 |
| Administrative and support service activities | Total | Concern related to data confidentiality and security | | 10.5 |
| Electronic procedures are too complicated and/or too time consuming | | 11.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 29.8 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.3 |
| 10-19 | Concern related to data confidentiality and security | | 11.1 |
| Electronic procedures are too complicated and/or too time consuming | | 12.9 |
| Electronic procedures still require exchange of paper mail or personal visits | | 21.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.1 |
| 20-49 | Concern related to data confidentiality and security | | 15.1 |
| Electronic procedures are too complicated and/or too time consuming | | 10.4 |
| Electronic procedures still require exchange of paper mail or personal visits | | 40.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 5.1 |
| 50-99 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 13.1 |
| Electronic procedures still require exchange of paper mail or personal visits | | 19.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 6.4 |
| 100-249 | Concern related to data confidentiality and security | | 10.5 |
| Electronic procedures are too complicated and/or too time consuming | | 5.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 36.8 |
| Non-awareness of availability of electronic procedures of public authorities | | 10.5 |
| 250 and more | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 6.3 |
| Electronic procedures still require exchange of paper mail or personal visits | | 37.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| Education | Total | Concern related to data confidentiality and security | | 9.5 |
| Electronic procedures are too complicated and/or too time consuming | | 20.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 54.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 7.7 |
| 10-19 | Concern related to data confidentiality and security | | 7.7 |
| Electronic procedures are too complicated and/or too time consuming | | 30.8 |
| Electronic procedures still require exchange of paper mail or personal visits | | 53.8 |
| Non-awareness of availability of electronic procedures of public authorities | | 7.7 |
| 20-49 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 55.6 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 50-99 | Concern related to data confidentiality and security | | 50.0 |
| Electronic procedures are too complicated and/or too time consuming | | 16.7 |
| Electronic procedures still require exchange of paper mail or personal visits | | 66.7 |
| Non-awareness of availability of electronic procedures of public authorities | | 33.3 |
| 100-249 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 20.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 40.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| Human health and social work activities | Total | Concern related to data confidentiality and security | | 7.0 |
| Electronic procedures are too complicated and/or too time consuming | | 12.6 |
| Electronic procedures still require exchange of paper mail or personal visits | | 37.9 |
| Non-awareness of availability of electronic procedures of public authorities | | 7.6 |
| 10-19 | Concern related to data confidentiality and security | | 4.0 |
| Electronic procedures are too complicated and/or too time consuming | | 16.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 48.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 12.0 |
| 20-49 | Concern related to data confidentiality and security | | 11.1 |
| Electronic procedures are too complicated and/or too time consuming | | 11.1 |
| Electronic procedures still require exchange of paper mail or personal visits | | 27.8 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 50-99 | Concern related to data confidentiality and security | | 12.0 |
| Electronic procedures are too complicated and/or too time consuming | | 8.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 32.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 8.0 |
| 100-249 | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| 250 and more | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| Arts, entertainment and recreation | Total | Concern related to data confidentiality and security | | 9.6 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 32.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 4.5 |
| 10-19 | Concern related to data confidentiality and security | | 10.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 30.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 10.0 |
| 20-49 | Concern related to data confidentiality and security | | 12.5 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 37.5 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 50-99 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 0.0 |
| Non-awareness of availability of electronic procedures of public authorities | | 0.0 |
| 100-249 | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| 250 and more | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| Other service activities | Total | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 5.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 29.2 |
| Non-awareness of availability of electronic procedures of public authorities | | 9.4 |
| 10-19 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 0.0 |
| Electronic procedures still require exchange of paper mail or personal visits | | 29.2 |
| Non-awareness of availability of electronic procedures of public authorities | | 9.7 |
| 20-49 | Concern related to data confidentiality and security | | 0.0 |
| Electronic procedures are too complicated and/or too time consuming | | 13.2 |
| Electronic procedures still require exchange of paper mail or personal visits | | 26.4 |
| Non-awareness of availability of electronic procedures of public authorities | | 13.2 |
| 50-99 | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |
| 100-249 | Concern related to data confidentiality and security | | |
| Electronic procedures are too complicated and/or too time consuming | | |
| Electronic procedures still require exchange of paper mail or personal visits | | |
| Non-awareness of availability of electronic procedures of public authorities | | |