| Economic activities total | Total | Online ordering or reservation or booking | | 20.0 | 19.3 | 21.2 | 14.2 | 18.6 | 19.9 | 20.7 | 22.3 | 25.5 |
| Privacy certification | | 10.6 | 9.7 | 7.8 | 12.7 | 18.4 | .. | .. | .. | .. |
| Product catalogues or price lists | | 68.7 | 70.4 | 73.0 | 95.0 | 97.5 | 97.5 | 95.5 | 96.9 | 96.7 |
| Possibility for visitors to customise or design the products | | 7.9 | 7.2 | 6.2 | 6.1 | 8.0 | 7.2 | 7.1 | 9.0 | 9.4 |
| Order tracking available online | | 10.3 | 9.9 | 8.6 | 7.6 | 10.3 | 9.7 | 9.7 | 8.6 | 7.0 |
| Personalised content on the website for regular/repeated visitors | | 7.3 | 7.1 | 6.4 | 9.4 | 11.7 | 11.1 | 11.6 | 13.4 | 12.4 |
| Information about open job positions or online job application | | 24.4 | 24.9 | 25.7 | 25.6 | 29.3 | 26.2 | 27.5 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 20.2 | 27.8 | 30.8 | 31.8 | 41.5 | 43.9 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 25.7 | .. | .. | .. | .. | .. |
| 10-19 | Online ordering or reservation or booking | | 17.9 | 18.5 | 19.4 | 12.9 | 16.6 | 18.8 | 21.3 | 20.4 | 25.0 |
| Privacy certification | | 8.2 | 7.3 | 5.1 | 9.6 | 13.8 | .. | .. | .. | .. |
| Product catalogues or price lists | | 66.5 | 68.8 | 73.1 | 96.6 | 97.8 | 98.3 | 97.6 | 98.3 | 98.0 |
| Possibility for visitors to customise or design the products | | 7.6 | 5.7 | 4.8 | 3.8 | 5.5 | 6.7 | 6.1 | 9.0 | 6.7 |
| Order tracking available online | | 8.0 | 9.0 | 7.2 | 5.7 | 7.6 | 9.2 | 10.1 | 8.5 | 6.4 |
| Personalised content on the website for regular/repeated visitors | | 7.4 | 7.1 | 6.2 | 7.9 | 8.9 | 9.2 | 10.0 | 11.4 | 9.2 |
| Information about open job positions or online job application | | 18.0 | 18.0 | 17.1 | 17.4 | 19.6 | 18.6 | 18.2 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 16.6 | 22.6 | 28.3 | 28.4 | 39.0 | 36.8 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 24.3 | .. | .. | .. | .. | .. |
| 20-49 | Online ordering or reservation or booking | | 20.2 | 17.8 | 20.9 | 13.9 | 18.8 | 19.4 | 17.3 | 21.7 | 23.9 |
| Privacy certification | | 9.7 | 8.7 | 6.6 | 12.9 | 20.1 | .. | .. | .. | .. |
| Product catalogues or price lists | | 71.0 | 70.5 | 73.5 | 95.1 | 98.1 | 97.8 | 95.5 | 96.7 | 96.8 |
| Possibility for visitors to customise or design the products | | 7.3 | 7.6 | 6.2 | 6.6 | 8.6 | 6.2 | 6.1 | 7.1 | 9.5 |
| Order tracking available online | | 11.2 | 8.4 | 7.6 | 8.1 | 11.8 | 8.2 | 6.5 | 6.8 | 5.4 |
| Personalised content on the website for regular/repeated visitors | | 6.8 | 6.2 | 5.2 | 8.4 | 12.6 | 11.2 | 9.9 | 12.1 | 11.8 |
| Information about open job positions or online job application | | 22.7 | 23.5 | 25.1 | 25.9 | 30.5 | 25.0 | 27.2 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 19.7 | 29.1 | 28.7 | 29.6 | 39.5 | 46.8 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 23.1 | .. | .. | .. | .. | .. |
| 50-99 | Online ordering or reservation or booking | | 20.4 | 19.6 | 20.4 | 14.5 | 18.9 | 20.3 | 23.3 | 25.7 | 25.1 |
| Privacy certification | | 15.0 | 12.3 | 10.4 | 15.2 | 20.5 | .. | .. | .. | .. |
| Product catalogues or price lists | | 70.6 | 74.8 | 75.0 | 92.2 | 97.5 | 96.9 | 93.6 | 94.6 | 94.9 |
| Possibility for visitors to customise or design the products | | 6.3 | 6.5 | 5.4 | 7.4 | 9.3 | 9.7 | 9.5 | 11.7 | 12.7 |
| Order tracking available online | | 10.8 | 11.2 | 10.4 | 9.0 | 12.1 | 12.2 | 12.9 | 10.2 | 7.5 |
| Personalised content on the website for regular/repeated visitors | | 6.4 | 7.5 | 6.0 | 11.5 | 13.8 | 12.6 | 13.8 | 17.1 | 14.5 |
| Information about open job positions or online job application | | 31.6 | 33.7 | 35.1 | 32.5 | 36.3 | 32.1 | 39.0 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 22.4 | 29.7 | 32.2 | 36.7 | 45.7 | 46.3 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 29.6 | .. | .. | .. | .. | .. |
| 100-249 | Online ordering or reservation or booking | | 27.3 | 27.2 | 30.2 | 20.1 | 26.2 | 26.0 | 26.8 | 28.8 | 32.7 |
| Privacy certification | | 15.5 | 18.5 | 17.5 | 20.6 | 29.1 | .. | .. | .. | .. |
| Product catalogues or price lists | | 69.8 | 73.8 | 70.1 | 93.0 | 96.7 | 95.5 | 89.0 | 93.6 | 95.3 |
| Possibility for visitors to customise or design the products | | 12.1 | 12.9 | 11.1 | 11.6 | 14.1 | 9.0 | 11.8 | 10.9 | 15.3 |
| Order tracking available online | | 16.4 | 16.3 | 14.1 | 14.0 | 15.8 | 14.0 | 14.3 | 11.7 | 13.8 |
| Personalised content on the website for regular/repeated visitors | | 8.9 | 9.5 | 9.8 | 14.9 | 16.3 | 16.3 | 19.2 | 18.7 | 23.2 |
| Information about open job positions or online job application | | 43.7 | 43.3 | 49.7 | 44.0 | 53.5 | 51.2 | 50.2 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 34.3 | 43.2 | 44.7 | 44.5 | 50.8 | 54.9 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 33.9 | .. | .. | .. | .. | .. |
| 250 and more | Online ordering or reservation or booking | | 30.5 | 28.3 | 34.2 | 22.5 | 27.9 | 27.4 | 28.0 | 33.1 | 34.0 |
| Privacy certification | | 26.6 | 27.6 | 27.0 | 26.8 | 36.7 | .. | .. | .. | .. |
| Product catalogues or price lists | | 68.0 | 66.9 | 64.5 | 87.9 | 90.0 | 88.2 | 84.3 | 91.0 | 88.5 |
| Possibility for visitors to customise or design the products | | 15.6 | 17.2 | 17.1 | 16.4 | 19.7 | 12.5 | 14.1 | 16.3 | 16.1 |
| Order tracking available online | | 18.8 | 18.6 | 20.4 | 12.1 | 17.1 | 14.1 | 16.9 | 16.9 | 13.2 |
| Personalised content on the website for regular/repeated visitors | | 10.9 | 9.0 | 13.8 | 20.6 | 26.7 | 23.8 | 30.3 | 32.6 | 25.9 |
| Information about open job positions or online job application | | 66.4 | 66.2 | 70.4 | 74.5 | 79.3 | 75.7 | 75.2 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 39.9 | 50.8 | 56.9 | 60.7 | 67.4 | 68.1 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 41.0 | .. | .. | .. | .. | .. |
| Agriculture, forestry and fishing | Total | Online ordering or reservation or booking | | 9.6 | 26.0 | 8.3 | 6.9 | 1.2 | 8.0 | 15.2 | 11.0 | 21.8 |
| Privacy certification | | 13.3 | 1.7 | 0.0 | 12.4 | 14.5 | .. | .. | .. | .. |
| Product catalogues or price lists | | 46.5 | 48.7 | 44.5 | 94.8 | 93.6 | 98.8 | 97.5 | 100.0 | 98.4 |
| Possibility for visitors to customise or design the products | | 1.5 | 9.1 | 0.0 | 0.0 | 0.0 | 0.0 | 4.6 | 0.0 | 10.9 |
| Order tracking available online | | 6.6 | 9.1 | 0.0 | 1.3 | 1.2 | 1.2 | 7.1 | 1.2 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 9.1 | 0.0 | 1.3 | 1.2 | 0.0 | 5.9 | 1.2 | 1.6 |
| Information about open job positions or online job application | | 17.7 | 20.0 | 11.6 | 7.8 | 12.4 | 17.3 | 10.8 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 3.9 | 10.5 | 15.0 | 12.1 | 14.6 | 29.9 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 0.0 | .. | .. | .. | .. | .. |
| 10-19 | Online ordering or reservation or booking | | 10.0 | 28.6 | 12.5 | 10.0 | 0.0 | 12.5 | 16.7 | 14.3 | 28.6 |
| Privacy certification | | 20.0 | 0.0 | 0.0 | 20.0 | 25.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | 50.0 | 57.1 | 50.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | 0.0 | 14.3 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 14.3 |
| Order tracking available online | | 10.0 | 14.3 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 14.3 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Information about open job positions or online job application | | 20.0 | 28.6 | 12.5 | 0.0 | 12.5 | 25.0 | 0.0 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 0.0 | 0.0 | 12.5 | 0.0 | 0.0 | 14.3 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 0.0 | .. | .. | .. | .. | .. |
| 20-49 | Online ordering or reservation or booking | | 0.0 | 25.0 | 0.0 | 0.0 | 0.0 | 0.0 | 16.7 | 0.0 | 0.0 |
| Privacy certification | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | 0.0 | 0.0 | 20.0 | 100.0 | 87.5 | 100.0 | 100.0 | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 16.7 | 0.0 | 0.0 |
| Order tracking available online | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 16.7 | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 16.7 | 0.0 | 0.0 |
| Information about open job positions or online job application | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 16.7 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 0.0 | 25.0 | 16.7 | 16.7 | 14.3 | 66.7 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 0.0 | .. | .. | .. | .. | .. |
| 50-99 | Online ordering or reservation or booking | | 12.5 | 25.0 | 0.0 | 14.3 | 16.7 | 0.0 | 0.0 | 33.3 | 0.0 |
| Privacy certification | | 0.0 | 0.0 | 0.0 | 14.3 | 16.7 | .. | .. | .. | .. |
| Product catalogues or price lists | | 62.5 | 87.5 | 75.0 | 71.4 | 100.0 | 100.0 | 75.0 | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 20.0 |
| Order tracking available online | | 0.0 | 12.5 | 0.0 | 14.3 | 16.7 | 11.1 | 12.5 | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 12.5 | 0.0 | 14.3 | 16.7 | 0.0 | 12.5 | 0.0 | 0.0 |
| Information about open job positions or online job application | | 0.0 | 0.0 | 0.0 | 42.9 | 16.7 | 11.1 | 37.5 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 14.3 | 16.7 | 22.2 | 62.5 | 83.3 | 40.0 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 0.0 | .. | .. | .. | .. | .. |
| 100-249 | Online ordering or reservation or booking | | | | | | 0.0 | 16.7 | 20.0 | 20.0 | 40.0 |
| Privacy certification | | | | | | 0.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | | | | | 66.7 | 83.3 | 100.0 | 100.0 | 80.0 |
| Possibility for visitors to customise or design the products | | | | | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Order tracking available online | | | | | | 0.0 | 0.0 | 20.0 | 20.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | | | | | 0.0 | 0.0 | 0.0 | 20.0 | 20.0 |
| Information about open job positions or online job application | | | | | | 66.7 | 33.3 | 40.0 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | | 16.7 | 16.7 | 20.0 | 60.0 | 60.0 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | | .. | .. | .. | .. | .. |
| 250 and more | Online ordering or reservation or booking | | | | | | .. | .. | .. | .. | .. |
| Privacy certification | | | | | | .. | .. | .. | .. | .. |
| Product catalogues or price lists | | | | | | .. | .. | .. | .. | .. |
| Possibility for visitors to customise or design the products | | | | | | .. | .. | .. | .. | .. |
| Order tracking available online | | | | | | .. | .. | .. | .. | .. |
| Personalised content on the website for regular/repeated visitors | | | | | | .. | .. | .. | .. | .. |
| Information about open job positions or online job application | | | | | | .. | .. | .. | .. | .. |
| Links or references to the enterprises social media profiles | | | | | | .. | .. | .. | .. | .. |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | | .. | .. | .. | .. | .. |
| Mining and quarrying | Total | Online ordering or reservation or booking | | 3.8 | 0.0 | 0.0 | 3.6 | 13.0 | 15.2 | 3.2 | 15.0 | 16.7 |
| Privacy certification | | 3.8 | 4.5 | 11.1 | 0.0 | 3.4 | .. | .. | .. | .. |
| Product catalogues or price lists | | 83.3 | 77.1 | 75.5 | 100.0 | 100.0 | 96.2 | 96.8 | 100.0 | 89.2 |
| Possibility for visitors to customise or design the products | | 7.6 | 13.9 | 4.3 | 3.6 | 3.4 | 3.8 | 0.0 | 3.4 | 10.4 |
| Order tracking available online | | 0.0 | 4.5 | 4.3 | 0.0 | 0.0 | 3.8 | 0.0 | 0.0 | 4.6 |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 3.8 | 0.0 | 4.5 | 0.0 |
| Information about open job positions or online job application | | 7.6 | 13.4 | 13.0 | 20.2 | 6.8 | 7.6 | 9.5 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 9.8 | 7.2 | 15.2 | 13.9 | 27.4 | 38.3 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 7.2 | .. | .. | .. | .. | .. |
| 10-19 | Online ordering or reservation or booking | | 0.0 | 0.0 | 0.0 | 0.0 | 25.0 | 0.0 | 0.0 | 16.7 | 50.0 |
| Privacy certification | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | 66.7 | 66.7 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | 0.0 | 33.3 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 50.0 |
| Order tracking available online | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Information about open job positions or online job application | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 33.3 | 25.0 | 0.0 | 25.0 | 16.7 | 50.0 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 0.0 | .. | .. | .. | .. | .. |
| 20-49 | Online ordering or reservation or booking | | 0.0 | 0.0 | 0.0 | 0.0 | 14.3 | 40.0 | 0.0 | 8.3 | 11.1 |
| Privacy certification | | 0.0 | 0.0 | 20.0 | 0.0 | 0.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | 100.0 | 66.7 | 40.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | 88.9 |
| Possibility for visitors to customise or design the products | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Order tracking available online | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 8.3 | 0.0 |
| Information about open job positions or online job application | | 0.0 | 0.0 | 0.0 | 16.7 | 0.0 | 0.0 | 0.0 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 0.0 | 0.0 | 20.0 | 11.1 | 25.0 | 33.3 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 0.0 | .. | .. | .. | .. | .. |
| 50-99 | Online ordering or reservation or booking | | 20.0 | 0.0 | 0.0 | 14.3 | 0.0 | 0.0 | 14.3 | 50.0 | .. |
| Privacy certification | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | 80.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | .. |
| Possibility for visitors to customise or design the products | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 16.7 | 0.0 | 25.0 | .. |
| Order tracking available online | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 16.7 | 0.0 | 0.0 | .. |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 16.7 | 0.0 | 0.0 | .. |
| Information about open job positions or online job application | | 0.0 | 0.0 | 14.3 | 28.6 | 0.0 | 0.0 | 14.3 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 0.0 | 0.0 | 0.0 | 14.3 | 75.0 | .. |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 28.6 | .. | .. | .. | .. | .. |
| 100-249 | Online ordering or reservation or booking | | | | | | | | | | .. |
| Privacy certification | | | | | | | .. | .. | .. | .. |
| Product catalogues or price lists | | | | | | | | | | .. |
| Possibility for visitors to customise or design the products | | | | | | | | | | .. |
| Order tracking available online | | | | | | | | | | .. |
| Personalised content on the website for regular/repeated visitors | | | | | | | | | | .. |
| Information about open job positions or online job application | | | | | | | | | .. | .. |
| Links or references to the enterprises social media profiles | | | | | | | | | | .. |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | | .. | .. | .. | .. | .. |
| 250 and more | Online ordering or reservation or booking | | | | | | | | | | .. |
| Privacy certification | | | | | | | .. | .. | .. | .. |
| Product catalogues or price lists | | | | | | | | | | .. |
| Possibility for visitors to customise or design the products | | | | | | | | | | .. |
| Order tracking available online | | | | | | | | | | .. |
| Personalised content on the website for regular/repeated visitors | | | | | | | | | | .. |
| Information about open job positions or online job application | | | | | | | | | .. | .. |
| Links or references to the enterprises social media profiles | | | | | | | | | | .. |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | | .. | .. | .. | .. | .. |
| Manufacturing | Total | Online ordering or reservation or booking | | 10.8 | 11.2 | 10.4 | 7.0 | 11.8 | 9.8 | 11.4 | 11.0 | 15.1 |
| Privacy certification | | 5.9 | 4.8 | 4.1 | 7.7 | 12.8 | .. | .. | .. | .. |
| Product catalogues or price lists | | 75.3 | 77.0 | 78.7 | 97.0 | 98.5 | 97.4 | 94.4 | 96.4 | 95.9 |
| Possibility for visitors to customise or design the products | | 6.7 | 5.7 | 4.0 | 6.0 | 7.9 | 5.9 | 6.1 | 6.6 | 8.0 |
| Order tracking available online | | 3.8 | 4.3 | 4.4 | 3.2 | 5.4 | 5.8 | 5.2 | 4.0 | 2.6 |
| Personalised content on the website for regular/repeated visitors | | 3.9 | 3.4 | 1.8 | 5.2 | 5.7 | 5.8 | 6.1 | 6.2 | 6.6 |
| Information about open job positions or online job application | | 17.2 | 16.9 | 18.6 | 21.3 | 23.0 | 20.0 | 23.2 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 15.0 | 19.5 | 20.2 | 24.8 | 35.4 | 39.8 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 20.2 | .. | .. | .. | .. | .. |
| 10-19 | Online ordering or reservation or booking | | 12.4 | 14.5 | 11.6 | 9.4 | 12.3 | 8.2 | 15.0 | 12.0 | 17.4 |
| Privacy certification | | 7.7 | 4.1 | 3.3 | 4.1 | 11.1 | .. | .. | .. | .. |
| Product catalogues or price lists | | 80.0 | 80.8 | 86.2 | 98.5 | 98.6 | 99.7 | 98.0 | 100.0 | 98.6 |
| Possibility for visitors to customise or design the products | | 9.0 | 3.7 | 2.6 | 2.7 | 2.2 | 4.5 | 6.9 | 5.8 | 6.3 |
| Order tracking available online | | 3.5 | 4.0 | 4.8 | 1.2 | 1.2 | 9.0 | 8.9 | 4.7 | 3.5 |
| Personalised content on the website for regular/repeated visitors | | 5.3 | 5.5 | 1.3 | 3.6 | 2.8 | 6.9 | 6.1 | 6.8 | 6.1 |
| Information about open job positions or online job application | | 6.4 | 7.1 | 7.1 | 12.9 | 8.1 | 6.4 | 10.6 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 9.4 | 12.6 | 15.8 | 20.4 | 37.4 | 32.0 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 23.9 | .. | .. | .. | .. | .. |
| 20-49 | Online ordering or reservation or booking | | 9.5 | 9.2 | 7.3 | 3.4 | 10.5 | 9.6 | 7.4 | 7.7 | 14.9 |
| Privacy certification | | 3.3 | 2.9 | 3.3 | 8.7 | 11.9 | .. | .. | .. | .. |
| Product catalogues or price lists | | 73.8 | 75.0 | 75.6 | 98.3 | 100.0 | 98.1 | 95.3 | 96.1 | 96.2 |
| Possibility for visitors to customise or design the products | | 3.2 | 5.5 | 3.7 | 7.6 | 12.2 | 7.1 | 4.5 | 6.0 | 9.7 |
| Order tracking available online | | 3.4 | 3.6 | 2.5 | 4.4 | 9.2 | 4.0 | 2.5 | 2.9 | 1.8 |
| Personalised content on the website for regular/repeated visitors | | 3.4 | 0.9 | 0.9 | 6.9 | 8.4 | 6.5 | 6.0 | 5.5 | 6.9 |
| Information about open job positions or online job application | | 16.7 | 12.4 | 12.1 | 21.2 | 25.9 | 20.5 | 23.6 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 15.3 | 19.2 | 16.8 | 22.6 | 31.2 | 46.3 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 15.1 | .. | .. | .. | .. | .. |
| 50-99 | Online ordering or reservation or booking | | 7.4 | 7.6 | 10.5 | 8.2 | 12.6 | 9.9 | 13.7 | 13.2 | 11.7 |
| Privacy certification | | 7.4 | 6.0 | 4.5 | 8.8 | 9.3 | .. | .. | .. | .. |
| Product catalogues or price lists | | 78.0 | 76.6 | 75.2 | 96.8 | 98.7 | 97.4 | 93.2 | 94.7 | 95.0 |
| Possibility for visitors to customise or design the products | | 6.2 | 5.4 | 4.6 | 6.7 | 6.7 | 6.7 | 6.2 | 10.6 | 8.5 |
| Order tracking available online | | 2.8 | 3.2 | 4.1 | 3.9 | 5.8 | 5.4 | 3.3 | 5.2 | 2.8 |
| Personalised content on the website for regular/repeated visitors | | 2.9 | 2.7 | 2.1 | 3.6 | 4.5 | 3.5 | 3.8 | 7.4 | 6.0 |
| Information about open job positions or online job application | | 20.2 | 25.0 | 28.5 | 18.6 | 21.6 | 21.1 | 23.8 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 14.5 | 18.0 | 19.7 | 22.3 | 33.0 | 30.2 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 20.8 | .. | .. | .. | .. | .. |
| 100-249 | Online ordering or reservation or booking | | 16.0 | 12.0 | 13.8 | 8.4 | 13.7 | 14.0 | 13.0 | 13.0 | 17.3 |
| Privacy certification | | 5.6 | 8.2 | 8.0 | 11.3 | 22.7 | .. | .. | .. | .. |
| Product catalogues or price lists | | 68.0 | 76.7 | 77.9 | 93.6 | 98.0 | 94.5 | 89.9 | 91.8 | 94.3 |
| Possibility for visitors to customise or design the products | | 10.4 | 9.8 | 7.2 | 8.5 | 12.0 | 5.5 | 9.2 | 4.1 | 7.7 |
| Order tracking available online | | 6.4 | 6.8 | 7.6 | 3.5 | 5.4 | 4.3 | 6.6 | 2.7 | 3.6 |
| Personalised content on the website for regular/repeated visitors | | 2.4 | 4.5 | 4.7 | 7.2 | 7.5 | 5.0 | 8.5 | 4.1 | 8.5 |
| Information about open job positions or online job application | | 32.8 | 33.9 | 40.9 | 36.4 | 42.5 | 38.0 | 41.7 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 23.6 | 34.9 | 32.5 | 39.7 | 38.4 | 43.9 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 20.7 | .. | .. | .. | .. | .. |
| 250 and more | Online ordering or reservation or booking | | 8.7 | 10.2 | 15.1 | 7.6 | 10.3 | 12.8 | 8.5 | 14.8 | 11.3 |
| Privacy certification | | 8.7 | 10.2 | 5.7 | 15.0 | 19.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | 60.9 | 63.3 | 60.4 | 85.5 | 86.2 | 83.1 | 78.0 | 88.9 | 85.0 |
| Possibility for visitors to customise or design the products | | 8.7 | 14.3 | 5.7 | 9.1 | 10.3 | 5.1 | 6.8 | 7.4 | 3.7 |
| Order tracking available online | | 6.5 | 10.2 | 7.5 | 5.5 | 5.2 | 0.0 | 5.1 | 5.6 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | 6.5 | 4.1 | 3.8 | 5.5 | 6.9 | 3.5 | 8.5 | 7.4 | 5.6 |
| Information about open job positions or online job application | | 50.0 | 51.0 | 62.3 | 59.8 | 65.5 | 69.3 | 62.7 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 36.2 | 39.7 | 49.0 | 49.2 | 57.4 | 65.8 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 26.8 | .. | .. | .. | .. | .. |
| Manufacture of food products and beverages | Total | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 17.7 | 29.5 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 96.0 | 92.8 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 2.7 | 1.1 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 1.8 | 1.1 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 3.6 | 6.5 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 46.9 | 62.0 |
| 10-19 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 10.0 | 45.5 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 9.1 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 30.0 | 63.6 |
| 20-49 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 5.6 | 10.5 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 94.4 | 78.9 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 5.6 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 44.4 | 52.6 |
| 50-99 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 34.8 | 26.9 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 95.7 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 8.7 | 7.7 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 8.7 | 3.8 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 21.7 | 11.5 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 65.2 | 61.5 |
| 100-249 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 29.6 | 32.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 88.9 | 96.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 3.7 | 4.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 3.7 | 8.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 55.6 | 68.0 |
| 250 and more | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 41.7 | 40.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 10.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 83.3 | 90.0 |
| Manufacture of textiles, wearing apparel and leather | Total | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 31.0 | 30.1 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 99.0 | 98.9 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 18.8 | 16.3 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 12.7 | 8.6 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 20.2 | 23.7 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 48.6 | 55.1 |
| 10-19 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 60.0 | 66.7 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 20.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 40.0 | 33.3 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 20.0 | 33.3 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 60.0 | 33.3 |
| 20-49 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 14.3 | 28.6 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 28.6 | 28.6 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 42.9 | 28.6 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 57.1 | 85.7 |
| 50-99 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 22.7 | 15.4 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 95.5 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 9.1 | 11.5 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 3.8 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 4.5 | 11.5 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 31.8 | 30.8 |
| 100-249 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 23.1 | 25.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 15.4 | 25.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 12.5 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 37.5 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 30.8 | 62.5 |
| 250 and more | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 75.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 40.0 | 50.0 |
| Manufacture of wood, paper and printing | Total | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 7.9 | 13.8 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 95.3 | 98.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 2.7 | 4.9 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 1.5 | 0.5 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 1.1 | 4.1 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 30.2 | 34.8 |
| 10-19 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 7.7 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 11.1 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 46.2 | 33.3 |
| 20-49 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 10.7 | 26.3 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 92.9 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 3.6 | 10.5 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 3.6 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 3.6 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 25.0 | 42.1 |
| 50-99 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 6.1 | 10.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 91.8 | 95.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 2.0 | 2.5 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 5.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 20.4 | 22.5 |
| 100-249 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 3.4 | 10.3 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 96.6 | 96.6 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 3.4 | 3.4 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 3.4 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 3.4 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 17.2 | 27.6 |
| 250 and more | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 9.1 | 9.1 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 90.9 | 90.9 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 18.2 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 9.1 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 27.3 | 54.5 |
| Manufacture of coke, chemicals, basic pharmaceutical products, rubber and plastic and non-metallic mineral products | Total | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 2.5 | 12.9 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 97.5 | 97.6 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 8.3 | 12.2 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 5.4 | 3.3 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 6.0 | 2.5 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 34.7 | 28.2 |
| 10-19 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 11.1 | 12.5 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 22.2 | 12.5 |
| 20-49 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 22.2 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 11.1 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 7.1 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 7.1 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 35.7 | 22.2 |
| 50-99 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 11.5 | 10.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 96.2 | 95.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 30.8 | 20.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 15.4 | 15.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 19.2 | 10.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 50.0 | 45.0 |
| 100-249 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 5.0 | 20.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 90.0 | 95.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 10.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 5.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 5.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 40.0 | 45.0 |
| 250 and more | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 83.3 | 85.7 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 33.3 | 42.9 |
| Manufacture of metal and metal products | Total | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 4.8 | 3.9 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 97.1 | 95.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 2.9 | 5.9 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.4 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 2.3 | 2.8 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 28.4 | 31.2 |
| 10-19 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 4.3 | 5.3 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 94.7 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 5.3 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 4.3 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 30.4 | 21.1 |
| 20-49 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 5.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 95.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 5.0 | 6.2 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 6.2 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 25.0 | 43.7 |
| 50-99 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 2.7 | 6.7 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 94.6 | 86.7 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 8.1 | 6.7 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 2.7 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 24.3 | 20.0 |
| 100-249 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | | .. |
| 250 and more | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Manufacture of computers, electronics and optical instruments | Total | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 13.8 | 22.3 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 82.6 | 86.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 19.3 | 28.6 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 15.8 | 12.5 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 24.7 | 21.7 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 53.2 | 53.2 |
| 10-19 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 13.3 | 52.6 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 13.3 | 78.9 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 13.3 | 26.3 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 26.7 | 52.6 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 48.9 | 52.6 |
| 20-49 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 34.1 | 50.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 88.6 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 34.1 | 50.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 22.7 | 29.6 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 31.8 | 29.6 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 43.2 | 50.0 |
| 50-99 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 85.7 | 88.9 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 28.6 | 11.1 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 14.3 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 14.3 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 42.9 | 11.1 |
| 100-249 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 33.3 | 75.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 25.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 66.7 | 100.0 |
| 250 and more | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 66.7 | 57.1 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 16.7 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 33.3 | 14.3 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 83.3 | 85.7 |
| Manufacture of electrical equipment and equipment n.e.c | Total | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 13.0 | 10.6 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 96.3 | 98.1 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.9 | 7.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 4.6 | 1.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 3.5 | 8.6 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 23.2 | 41.3 |
| 10-19 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 10.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 12.5 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 20.0 | 12.5 |
| 20-49 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 13.3 | 14.3 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 93.3 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 7.1 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 6.7 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 14.3 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 20.0 | 57.1 |
| 50-99 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 12.0 | 9.1 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 95.5 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 4.5 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 4.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 28.0 | 22.7 |
| 100-249 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 9.1 | 9.1 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 90.9 | 90.9 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 9.1 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 9.1 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 9.1 | 9.1 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 18.2 | 36.4 |
| 250 and more | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 33.3 | 16.7 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 16.7 | 16.7 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 16.7 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 33.3 | 16.7 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 50.0 | 66.7 |
| Manufacture of motor vehicles other transport equipment | Total | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 15.8 | 13.1 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 97.6 | 91.8 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 15.8 | 12.2 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 8.8 | 2.6 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 13.9 | 6.6 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 38.1 | 48.0 |
| 10-19 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 20.0 | 22.2 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 20.0 | 11.1 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 10.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 10.0 | 11.1 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 40.0 | 66.7 |
| 20-49 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 12.5 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 12.5 | 20.0 |
| 50-99 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 20.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 80.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 20.0 | 20.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 40.0 |
| 100-249 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | | .. |
| 250 and more | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | | .. |
| Manufacture of of furniture, other products n.e.c and Repair and installation of machinery and equipment | Total | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 11.4 | 12.9 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 97.4 | 96.5 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 11.4 | 10.3 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 4.7 | 6.1 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 9.9 | 5.4 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 39.5 | 30.1 |
| 10-19 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 16.7 | 20.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 16.7 | 10.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 8.3 | 10.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 25.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 50.0 | 20.0 |
| 20-49 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 6.3 | 8.3 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 100.0 | 91.7 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 6.3 | 8.3 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 8.3 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 8.3 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 31.3 | 41.7 |
| 50-99 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 19.4 | 13.3 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 93.5 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 16.1 | 13.3 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 12.9 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 12.9 | 10.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 35.5 | 26.7 |
| 100-249 | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 4.8 | 10.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 90.5 | 100.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 4.8 | 10.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 5.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 38.1 | 15.0 |
| 250 and more | Online ordering or reservation or booking | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Product catalogues or price lists | | .. | .. | .. | .. | .. | .. | .. | 75.0 | 80.0 |
| Possibility for visitors to customise or design the products | | .. | .. | .. | .. | .. | .. | .. | 25.0 | 20.0 |
| Order tracking available online | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | .. | .. | .. | .. | .. | .. | .. | 0.0 | 0.0 |
| Links or references to the enterprises social media profiles | | .. | .. | .. | .. | .. | .. | .. | 75.0 | 80.0 |
| Electricity, gas, steam and air conditioning supply | Total | Online ordering or reservation or booking | | 16.5 | 0.0 | 4.6 | 4.5 | 4.2 | 7.9 | 8.2 | 9.1 | 12.4 |
| Privacy certification | | 21.0 | 7.6 | 15.1 | 11.3 | 10.6 | .. | .. | .. | .. |
| Product catalogues or price lists | | 72.2 | 65.5 | 93.6 | 95.9 | 100.0 | 100.0 | 97.9 | 100.0 | 97.9 |
| Possibility for visitors to customise or design the products | | 0.0 | 2.4 | 2.3 | 2.3 | 4.2 | 2.0 | 8.2 | 15.9 | 13.6 |
| Order tracking available online | | 5.7 | 11.9 | 11.4 | 6.8 | 8.5 | 2.0 | 4.1 | 8.4 | 2.1 |
| Personalised content on the website for regular/repeated visitors | | 8.5 | 10.5 | 19.6 | 13.5 | 21.8 | 15.5 | 21.9 | 34.0 | 24.9 |
| Information about open job positions or online job application | | 35.2 | 22.5 | 31.5 | 22.1 | 31.6 | 48.4 | 26.8 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 9.0 | 21.8 | 18.8 | 18.2 | 30.6 | 44.6 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 50.0 | .. | .. | .. | .. | .. |
| 10-19 | Online ordering or reservation or booking | | 33.3 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 |
| Privacy certification | | 33.3 | 0.0 | 25.0 | 0.0 | 0.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | 66.7 | 40.0 | 87.5 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 11.1 | 20.0 | 0.0 |
| Order tracking available online | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 11.1 | 10.0 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 0.0 | 25.0 | 0.0 | 0.0 | 0.0 | 11.1 | 20.0 | 11.1 |
| Information about open job positions or online job application | | 0.0 | 0.0 | 12.5 | 0.0 | 0.0 | 42.9 | 22.2 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 0.0 | 0.0 | 14.3 | 11.1 | 10.0 | 11.1 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 33.3 | .. | .. | .. | .. | .. |
| 20-49 | Online ordering or reservation or booking | | 20.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 8.3 | 15.4 |
| Privacy certification | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | 80.0 | 87.5 | 100.0 | 87.5 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 |
| Possibility for visitors to customise or design the products | | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 8.3 | 7.7 |
| Order tracking available online | | 0.0 | 12.5 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 8.3 | 0.0 |
| Personalised content on the website for regular/repeated visitors | | 0.0 | 0.0 | 0.0 | 0.0 | 22.2 | 10.0 | 25.0 | 25.0 | 23.1 |
| Information about open job positions or online job application | | 20.0 | 0.0 | 0.0 | 12.5 | 33.3 | 30.0 | 0.0 | .. | .. |
| Links or references to the enterprises social media profiles | | | | | 0.0 | 22.2 | 10.0 | 12.5 | 25.0 | 46.2 |
| Electronic submission of complaints (i.e. via e-mail, web form, etc.) | | | | | 50.0 | .. | .. | .. | .. | .. |
| 50-99 | Online ordering or reservation or booking | | 0.0 | 0.0 | 11.1 | 9.1 | 8.3 | 20.0 | 22.2 | 14.3 | 12.5 |
| Privacy certification | | 33.3 | 16.7 | 22.2 | 27.3 | 25.0 | .. | .. | .. | .. |
| Product catalogues or price lists | | 50.0 | 83.3 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | 100.0 | 87.5 |
| Possibility for visitors to customise or design the products | | 0.0 | 0.0 | 0.0 | 0.0 | 8.3 | 10.0 | 11.1 | 14.3 | 25.0 |